SV8100 Sales Support Training - Interfaces

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SV8100 Interfaces
SV8100 team
Pre-Sales Support
Business Line SV8100
February 2009
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Agenda
Overview

• Welcome, introduction
• Positioning
• Platform, interfaces (features)
• InMail, InACD
• Telephones
• Networking
• Hospitality
• PC Pro, Web Pro
• Desktop Suite
• Licensing procedure
• Marketing Sales
• Demo SV8100 and Apps
• Business ConneCT
• IP DECT
• MyCalls
• R2 UM8000, WLAN, TABS7

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Agenda
SV8100 system

• Installation options
• System options
• Networking interfaces
• Trunk interfaces
• Extension interfaces
• System expansion

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Overview(hw manual)
SV8100 system
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Auxilary interface
SV8100 system

• PGDAD 2 circuits for connections to
• external terminals such as
• Door boxes (max. 8 per SV8100)
• External speaker
• Max. 8 with PGDADs (with amplifier) And 1 on
  CD-CP00 (no amplifier)
• External music source (external MoH)
• Maximal 96 per SV8100
• External recording system
• Maximal 96 per SV8100
• External ringing
• SV8100 allows max. 56 PGDADs
• 48 for ACI ports external MoH or external
  recording device
• 4 for door boxes
• 4 for paging

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PGDAD
SV8100 system

• Also provides general purpose relays
• To control external amplifier, external music
  source and door lock control with the use of a
  door box
• Maximal 8 relays (4 per PGDAD) plus 1 on CD-CP00
• Settings determine what features are used for
  each circuit

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PGDAD

• For example, connect
• Door box to channel 1
• Door box to channel 2

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PGDAD

• For example, connect
• External pager to relays

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PGDAD calculation
Example SV8100 with 8 paging door phone
interfaces 5 door phone devices, 4 input audio
interfaces, 4 output audio interfaces
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Auxilary interfaces

• Auxilary ports of CPU blade can be programmed
  with PCPro

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Agenda
SV8100 system

• Installation options
• System options
• Networking interfaces
• Trunk interfaces
• Extension interfaces
• System expansion

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Application interfaces
SV8100 system

• Max 512 extensions can be monitored or controlled
  by a 1st party CTI application
• Enable checkbox in Prophix if you want
• A 3rd party CTI application to monitor or control
  extensions
• E.g. Desktop Suite PC Attendant always requires
  this interface
• To integrate a PMS with SV8100 for the Hotel /
  Motel functionality
• (license is also required for PC Attendant
  users)
• To integrate an SMDR application with SV8100 for
  call accounting
• To integrate an application using SV8100 OAI
  interface
• To integrate an application using SV8100
  P-ACD-events
• Prophix
• Default SMDR ?

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Application interfaces
SV8100 system

• SV8100 R2
• SOPHO-CTI 5.0
• Will be supported on SV8100 ERL scheduled for
  March 2009
• CTI Release TAPI1.4 / 2.1 interfaces
• TAPI interfaces released to 3rd party developers
• Partner agreement must be in place
• Available for 3rd party developers (to be managed
  by NEC UK)
• TSP will be made availbale with R2
• No partner programme
• No specification for TAPI interface there will
  be an TSP installation manual.
• We will work closley with our partners to ensure
  development is acheivable

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Application interfaces
SV8100 system
Example SV8100 with all external application
licenses enabled Qty Item Prophix 1 CPU
blade CD-CP00-EU 1 Rack mount CH2U
Rack mount kit 1 Chassis CHS2U-EU 1
SMDR license lk-sys-smdr-lic 1 OAI
license lk-sys-oai-lic 1 ACD P-events
license lk-sys-acd-pevent-lic 1
Hotel/Motel PMS license lk-sys-hm-lic 1
1st party CTI clients license lk-sys-1st-cti1-li
c 1 3rd party CTI clients
license lk-sys-3rd-cti3-lic

• SV8100 compared with IPC500 / Aspire
• SMDR output is identical
• Hotel/Motel PMS protocol is identical
• PMS license required for any system using
  bi-directional PMS link
• PMS adapter will be released in SV8100 Rls 2

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Agenda
SV8100 system

• Installation options
• System options
• Networking interfaces
• Trunk interfaces
• Extension interfaces
• System expansion

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Network components
SV8100 system

• In-skin blades
• 8-port Ethernet switch
• Max 3 switch blades per chassis
• Max 64 blades in total
• Gigabit PoE (802.3af)
• 8-port Ethernet router
• Max 3 router blades per chassis
• (wrong in hw manual prophix)
• Max 128 blades in total
• E.g. to include in home worker solution (1
  supplier)

Release 2
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Network components
SV8100 system

• CD-ETIA switch blade
• 8x 10/100/1000 Mbps Ethernet ports
• 802.3af Power over Ethernet
• Layer 2, QoS, 802.1Q VLANs
• Port mirroring
• 802.1p priority queuing
• 802.3x flow control
• Independent VLAN learning support
• 3 cards stackable with single configuration
  interface (R2)
• Web based utility for remote mgt and upgrades
• ETIA software is upgraded via web GUI, not TFTP
• Per port status LED indicating link, speed and
  activity
• Multi-unit stacking (multiple blades in SV8100
  are managed from same user interface)
• Dynamic PoE control (allows setting the proper
  PoE classifications for each port to stay within
  the system power budget)

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Network components
SV8100 system

• CD-RTB Router (Edgemarc 4300T)
• 4-ports in-skin solution ?
• Plug into a universal slot
• 100Base-TX / 10Base-T
• Power over Ethernet
• No SV8100 port consumption
• Stateful packet inspection firewall
• VPN based security
• Easy remote monitoring and troubleshooting, e.g.
  detailed MOS statistics
• Management HTTP, HTTPS, SSH, Telnet, SNMPv1 and
  Vxx

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Network components
SV8100 system

• QoS (PQ, CBQ, LLQ, Shaping)
• VPN (IPSec / IKE)
• AAA (Login)
• Firewall (static / dynamic filter)
• SNMP version 1
• Syslog
• TFTP Client
• Backpressure / flow control feature
• Auto MAC Address Learning / Migrating / Aging
• Learn Maximum 8k MAC Addresses
• Store and Forward Switching Method
• Max. 100m transmission distance by CAT-5 cable
• 2 Status LEDs

• In-skin router features
• Configurable on each Port Auto Negotiation full
  / half duplex
• MDI / MDI-X auto crossover
• Tag VLAN based on IEEE802.1Q
• Port-base VLAN
• Port mirroring
• PPPoE client
• Multi-protocol bridge
• RIP / RIPv2 / OSPFv2 / BGP4
• Policy routing
• DHCP
• NAT / NAPT
• SIP-NAT
• IPnP NAT traversal
• DNS Proxy
• NTP / SNTP (simple nw time prot.)

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Datasheet
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Application interfaces
SV8100 system

• Example SV8100 with 3 Ethernet Switches and 1
  Router
• Qty Item Prophix
• 1 CPU blade CD-CP00-EU
• 1 Board in EXIFU slot CPU blade PZ-BS10
• 1 Board for each expansion chassis PZ-BS11
• 2 Rack mount CH2U Rack mount kit
• 2 Chassis CHS2U-EU
• 3 Switch CD-ETIA
• 1 Router CD-RTB

Extra chassis required
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Agenda
SV8100 system

• Installation options
• System options
• Networking interfaces
• Trunk interfaces
• Extension interfaces
• System expansion

• Analogue EM networking
• IP networking
• QSIG networking

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Analogue EM
SV8100 system

• Analogue tie line blade (EM trunk lines)
• CD-4ODTB
• 4 analogue Tie Line trunk lines
• Both 2-wire or 4-wire
• EM connection type I and V are supported
• System programming selects type 2/4 wire setting
• Exactly the same hardware as IPC500, so it
  supports EM Type 5
• Max 200 analogue EM channels for analogue
  (TIE-line) networking or connection to e.g.
  satellite receiver

chassis 1cpu 1 2 3 4 Network
CD-4ODTB 5 6 11 17 23 50
ODT channels 20 24 44 68 92 200
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Analogue EM
SV8100 system
CD-4ODTB blade
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Analogue EM
SV8100 system
Example SV8100 with 24 EM channels
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IP Networking
SV8100 system

• Feature Networking (default) or K-CCIS
• K-CCIS is only required for networking with
  non-SV8100 systems
• Max 200 channels for IP networking
• Example SV8100 with120 K-CCIS channels

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QSIG
SV8100 system

• CD-PRTA Primary Rate Interface blade (E1)
• 2.048 Mbps
• 30 B-channels for data and 2 D-channels for
  signaling
• Can be used to connect to other PBX vendors
• Basic call display incoming caller name nr
  (if allowed by Telco)
• Fractional PRI is supported for both Q.931 and
  QSIG
• Connects to the network via an NT1 Network
  Termination
• In total maximal 6 QSIG interface blades (30
  channels per blade)

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QSIG
SV8100 system
Example SV8100 with 180 QSIG channels maximum
configuration
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Agenda
SV8100 system

• Installation options
• System options
• Networking interfaces
• Trunk interfaces
• Extension interfaces
• System expansion

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Analogue trunk
SV8100 system

• CD-4COTA CO Trunk interface blade
• RJ61 trunk connection to PSTN
• Analogue Trunks Loop start, Unguarded clear,
  Disconnect clear
• CLI detection/generation fully compliant for FSK
  and DTMF
• 2 power failure transfer circuits for single line
  telephones
• CD-4COTA combined with PZ-4COTE Provides 8
  analogue trunks

chassis 1cpu 1 2 3 4 Network
CD-4COTA 5 6 11 17 23 25
PZ-4COTE 5 6 11 17 23 25
COTA channels 40 40 88 136 184 200
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PZ-4COTA
SV8100 system
PZ-4COTE
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Analogue trunk
SV8100 system
Example SV8100 with 16 analogue trunk channels
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Agenda
SV8100 system

• Installation options
• System options
• Networking interfaces
• Trunk interfaces
• Extension interfaces
• System expansion

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ISDNBRI trunk
SV8100 system

• CD-2BRIA Basic rate ISDN trunk blade
• 2 S0-bus interfaces
• Can be combined with 2 S0-bus interfaces of
  PZ-2BRIA daughter board
• ISDN BRI / PRI Features
• DID Line Service
• CLIP Calling Line Identification Presentation
• CPN Calling Party Number presentation from
  station
• SMDR includes dialed number

SV8100s 1cpu 1 2 3 4 Network
CD-2BRIA blades 5 6 11 17 23 25
PZ-2BRIA boards 5 6 11 17 23 25
ISDN BRI channels 40 40 88 136 184 200
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ISDNBRI daughter board
SV8100 system

• Trunk circuits can be connected to either ISDN
  trunks or ISDN telephones, depending on
• T / S Interface configured in system programming
• ISDN S0 terminals (e.g. G4 Fax)
• Point-Point connection (500m)
• Point-Multipoint connection (short passive bus
  100m)
• Point-Multipoint connection (extended passive bus
  300/50m)
• Basic call (voice unrestricted 64kbit/s)
• Terminal power supply can be provided by BRIA
  line card
• All supported supplementary services on next
  slides
• 2000IPS values SV8300 values

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SV8100 SV8300
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ISDNBRI trunk
SV8100 system

• If required ask PortfolioSupport helpdesk to get
  the explanation of the numbers (tiny details)
• Notes in notes pages

SV8100 SV8300
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SV8100 system
CD2BRIA PZ-2BRIA
RJ61 connector
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ISDNBRI trunk
SV8100 system
Example SV8100 with 22 ISDN basic rate channels
Qty Item Prophix 1 CPU
blade CD-CP00-EU 2 Rack mount CH2U
Rack mount kit 2 Chassis CHS2U-EU
6 ISDN-BRI blade CD-2BRIA 5 ISDN-BRI
daughter board PZ-2BRIA 1 Board in EXIFU
slot CPU blade PZ-BS10 1 Board for each
expansion chassis PZ-BS11
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Agenda
SV8100 system

• Installation options
• System options
• Networking interfaces
• Trunk interfaces
• Extension interfaces
• System expansion

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ISDNPRI trunk
SV8100 system

• CD-PRTA blade
• Primary Rate Interface (E1)
• 2.048 Mbps
• 30 B-channels for data and 2 D-channels for
  signaling
• Same card to be used for Fractional
  functionality
• Connects to the network via NT1 network
  termination
• Display of incoming callers name nr (if
  allowed by Telco)

SV8100s 1cpu 1 2 3 4 Network
CD-PRTA blades 3 3 11 17 23 25
ISDN PRI channels 90 90 88 136 184 200
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ISDNPRI trunk
SV8100 system
Example SV8100 with 180 ISDN-PRI channels
maximum configuration
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SV8100 SV8300
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ISDNPRI trunk
SV8100 system

• If required ask PortfolioSupport helpdesk to get
  the explanation of the numbers (tiny details)
• Notes in notes pages

SV8100 SV8300
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Agenda
SV8100 system

• Installation options
• System options
• Networking interfaces
• Trunk interfaces
• Extension interfaces
• System expansion

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Embedded SIP server
SV8100 system

• Reduced call costs by making local call instead
  of (inter)national call (toll bypass)

Hosted Services SIP Carrier Internet Telephony
Service Provider
SV8100 embedded SIP
SIP DECT Access point
Standard SIP Sipping 19
New NEC ISIP
C124 Standard SIP DECT
MH240 802.11 b/gNEC ISIP
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SIP trunk
SV8100 system

• Occupies 2 channels (DSPs) on IPLA media gateway
• Not peer-to-peer, but IP-forwarding
• Receive incoming calls with Caller ID
• Max. 128 remote sites

SIP trunkprovider
SV8100
VoIP DB
CD-CCPU
RTP voice
NEC I-SIP
SIP -trunk
SIP signaling
NECI-SIP signaling
RTP voice
DT700, 3rd party SIP phones
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SIP trunk
SV8100 system

• Max. 200 SIP channels
• SV8100s in network with other SIP PBXs assume SIP
  implementations are compatible
• RFC3261 support SIP support
• SIP stack has been updated from RFC2543 base to
  RFC3261 base
• RFC2543 bis04 SIP support
• SDP, RTP/RTCP, UDP, IPv4
• SIP Centrex transfer is not supported
• SIP Trunk Point to Point Direct SIP trunk
  connection
• SIP Trunk Multi-connection Proxy Server
  configuration
• SV8100 can register max.32 IDs with any SIP
  server
• SV8100 can connect any SIP server over a NAPT
  router by 1 static global IP address

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• Carriers with a Certificate of Compatibility for
  SV8100
• Resellers can request new compatibility testing
  by issueing Bluespheres SIP Carrier Test
  Request
• 1000 nett per compatibility test per carrier

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SIP trunk
SV8100 system
Example SV8100 with 128 SIP trunk channels
maximum configuration
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SV8100 system
Starter packages

• Well positioned starting point to build larger
  configurations
• Only starter packages available for a specific
  channel and platform
• More packages to be added

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SV8100 system
Starter packages

• Example
• SV8100 Mid-size analogue entry package
• Add telephones
• Add IP DECT configuration

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SV8100 system
Starter packages
Package item SV8100 SV8100 SV8300 SV8300
Package item Mid-size Analog Micro Stand Alone Lite
CPU blade 1 1
Chassis 2 1
PZ-BS10, PZ-BS11 1 0
PZ-ME50 1 0
CD-8LCA 3 0
PZ-8LCE 2 0
CD-2BRIA 2 0
PZ-2BRIA 1 0
SMDR license 1 1
LTA blade 0 1
24-port patch panel 0 1
InMail and modem 0 1
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SV8100 system
Promotional packages

• SV8100
• Bulk orders
• Sofar 3 options
• Example
• 10 x Pkg15 ?
• IP16 Pack - Pkg 15
• 15x CD-4LCA
• 15x CD-2BRIA
• 15x CHS2U-EU
• 15x PZ-32IPLA
• 15x CD-CP00
• 15x lk-sys-smdr-lic
• 120x lk-sys-ip-terminal-1-lic
• 120x lk-sys-ip-terminal-SIP1-lic

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SV8100 system
Promotional packages
Package Item Pkg5 Qty Pkg10 Qty Pkg15 Qty
Chassis 5 10 15
CPU 5 10 15
32IPLA 5 10 15
PZ-ME50 5 0 0
CD-4LCA 5 10 15
CD-2BRIA 10 10 15
PZ-2BRIA 10 10 0
SMDR license 5 10 15
IP terminal lic, SIP terminal lic 160 160 120
IP terminal lic, SIP terminal lic 160 160 120
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Combinations
SV8100 system
Daughter blade Controlling chassis PZ-2BRIA PZ-4COTE PZ-4LCA PZ-8LCE PZ-8DLCB
CD-LTA - Combi Yes Yes
CD-4COTA An.trunk Yes
CD-4LCA An.ext. Yes Yes
CD-8LCA An.ext. Yes Yes
CD-8DLCA Dig.ext. Yes
CD-16DLCA Dig.ext.
CD-2BRIA ISDN BRI Yes
Example CD-LTA allows for either a PZ-4COTE
analog trunk daughter board or PZ-2BRIA daughter
board to be installed
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Boundaries summarized
SV8100 system
Might be on 1 location
SV8100s 1 2 3 4 Netlink
IP trunks (SIP) 200 200 200 200 200
Analog trunks (COT) 40 88 136 184 200
ISDN PRI channels 90 180 180 180 180
ISDN BRI channels 40 88 136 184 200
DT700 series 512 512 512 512 512
SP310 soft phone [phone]
SIP DECT terminals 250 250 250 250 250
Standard SIP terminal 512 512 512 512 512
DT300 series 80 160 240 320 512
Analog terminals SLT (-24V) 80 160 240 320 512
Analog terminals SLT (-48V) 20 44 68 92 512
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Boundaries
SV8100 system
Might be on 1 location
SV8100s 1 2 3 4 Netlink
IP PAD channels 32 / 64 / 128 32 / 64 / 128 32 / 64 / 128 32 / 64 / 128
IP PAD channels with sRTP 24 / 48 / 96 24 / 48 / 96 24 / 48 / 96 24 / 48 / 96
VM8000 InMail 8/16 Channel 32 hrs storage 576 mailbox 8/16 Channel 32 hrs storage 576 mailbox 8/16 Channel 32 hrs storage 576 mailbox 8/16 Channel 32 hrs storage 576 mailbox
VRS channels 16 16 16 16
InACD 512 agents 64 ACD groups 512 agents 64 ACD groups 512 agents 64 ACD groups 512 agents 64 ACD groups
Interactive Voice Response Up to 16 Up to 16 Up to 16 Up to 16
NetLink networking 50 systems 50 systems 50 systems 50 systems 50 systems
K-CCIS networking Max 255 systems Max 255 systems Max 255 systems Max 255 systems Max 255 systems
Gigabit POE switch (8 ports) 2 4 6 8
Up to 64 ports voicemail allocates 8 TDM
channels Above 64 ports voicemail allocates 16
TDM channels
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SV8100 system
Summary - names
Main blade daughter board CD PZ
Main Processor Unit CD-CP00
System expansion I/F for 1st Base chassis PZ-BS10
System expansion I/F for 2nd, 3rd, 4th chassis PZ-BS11
16 channel Voice mail PZ-VM21
Memory expansion PZ-ME50
32 VoIP media gateway 64 VoIP media gateway 128 VoIP media gateway PZ-32IPLA PZ-64IPLA PZ-128IPLA
Digital telephone interface, 8 ports CD-8DLCA
Digital telephone interface, 16 ports CD-16DLCA
Digital telephone interface, 8 ports PZ-8DLCB
Analog Trunk interface, Loop Start, 4 ports CD-4COTA
Analog Trunk interface, Loop Start, 4 ports PZ-4COTE
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SV8100 system
Summary - names
Main blade daughter board CD PZ
SLT interface with MW, 4 and 8 ports CD-4LCA
4/8 SLT interface with MW PZ-4LCA / PZ-8LCE
Dterm (8) SLT (2) interface CD-LTA
SLT (2) interface CD-LTB
ISDN Basic rate interface (2BD) CD-2BRIA
2 Basic rate (on 2BRIA) PZ-2BRIA
ISDN PRI E1 trunk interface (30BD) CD-PRTA
DID/OPX interface, 4 ports CD-4DIOPA
EM trunk interface , 4 ports CD-4ODTA
Switch, Gigabit, in-skin, layer 3, POE CD-ETIA
Router, in-skin CD-RTB
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