STAYIN ALIVE

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STAYIN ALIVE

• LEADERPOWER!
• FOR
• MORTGAGE BROKERS
• DEBRA J. CRUMPTON
• Presented to OAMB
• September 26, 2003

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STAYIN ALIVE

• WHAT
• IS
• LEADERPOWER!
• WHATS IT GOTTA
• DO WITH ME????

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STAYIN ALIVE

• WHY DO PEOPLE
• DO BUSINESS
• WITH YOU????

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STAYIN ALIVE

• COMMODITY
• OR
• ASSET
• ????

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STAYIN ALIVE

• LEADERPOWER!
• LEADER AFFECT POSITIVE
• CHANGE
• POWER USE OF CONSCIOUS
• CHOICE

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STAYIN ALIVELEADERPOWER!

• BORROWER/CUSTOMER DILEMMA
• CHOICES ABOUND
• TRUST ERODING
• INFORMATION TREASURE TROVE

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STAYIN ALIVE LEADERPOWER!

• LENDER DILEMMA
• NON-TRADITIONAL BORROWERS
• INCREASED COMPETITION
• UNCERTAIN PROFITABILITY

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STAYIN ALIVE LEADERPOWER!

• THE INDUSTRY DILEMMA
• UNPREDICTABILITY
• FRONT END/BACK END TACTICS
• TECHNOLOGICALLY ENHANCED

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STAYIN ALIVE LEADERPOWER!

• NEW WORLD, NEW MARKET -
• NEW RULES
• NEW ROLES
• NEW REQUIREMENTS

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STAYIN ALIVE LEADERPOWER!

• NEW WORLD, NEW MARKET -
• NEW REALITIES
• NEW ROLES, RULES, REQUIREMENTS
• WHERE DO YOU FIT IN????

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STAYIN ALIVE LEADERPOWER!

• NEW REALITIES -
• SAMENESS IS OUT!
• EVERYONE HAS SAME INFO.
• EVERYONE HAS ACCESS.

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STAYIN ALIVE LEADERPOWER!

• THE CHALLENGE
• COMMODITY ? ASSET
• ID, DEFINE YOUR COMPETITIVE DIFFERENCE
• ARTICULATE THE DIFFERENCE

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STAYIN ALIVE LEADERPOWER!

• THE MARKETPLACE DEMAND
• FASTER
• CHEAPER
• EASIER
• BETTER
• CLOSER

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STAYIN ALIVE LEADERPOWER!

• THE SOLUTION
• TAKE STOCK!
• TAKE CHARGE!
• TAKE CARE!

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STAYIN ALIVE LEADERPOWER!

• TAKE STOCK - PERSONAL
• PERSONAL ATTRIBUTES
• SKILL SETS
• EXPERIENCE/RESULTS
• TEMPERAMENT

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STAYIN ALIVE LEADERPOWER!

• TAKE STOCK - PERSONAL
• WHO AM I?!
• WHY ME?!

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STAYIN ALIVE LEADERPOWER!

• TAKE STOCK ORGANIZATION
• ATTRIBUTES
• CORE COMPETENCIES
• TEMPERAMENT

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STAYIN ALIVE LEADERPOWER!

• TAKE STOCK ORGANIZATION
• WHO WE ARE?!
• WHY CHOOSE USE?!

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STAYIN ALIVE LEADERPOWER!

• TAKE CHARGE PERSONAL
• CREATE A PLAN (WHAT)
• DEVELOP STRATEGIES (HOW)
• SET GOALS (TARGET)
• ESTABLISH DAILY TACTICS (ACTIONS)

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STAYIN ALIVE LEADERPOWER!

• TAKE CHARGE ORGANIZATION
• CREATE INTEGRATED -
• PLANS
• STRATEGIES (HOW)
• GOALS (TARGET)
• TACTICS (ACTIONS)

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STAYIN ALIVE LEADERPOWER!

• TAKE CHARGE ORGANIZATION
• CONSIDER NEW RULES
• DEMAND ? SUPPLY
• VALUE ? SALES
• OFFER ? NEED

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STAYIN ALIVE LEADERPOWER!

• TAKE CARE PERSONAL
• CREATE SUPPORT SYSTEMS
• MENTAL
• PHYSICAL
• EMOTIONAL
• FINANCIAL
• SPIRITUAL

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STAYIN ALIVE LEADERPOWER!

• TAKE CARE ORGANIZATION
• CREATE ROBUST INFRASTRUCTURE
• ALERT
• INFORM
• MONITOR
• MEASURE
• MODIFY