ESD Systems Value Package

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ESD Systems Value Package
ESD Systems.com Value Package Complete
Presentation
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Our Value Package

• The worlds most respected brands
• e-commerce enabled
• Self-service online library
• Industrys best on-line content
• Corporate inventories
• Technical support
• Factory product knowledge
• ESD standards expertise
• New product development
• Made in the USA
• No one can match it!

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You get a lot more than great products

• We provide these services to help you create the
  best ESD program possible - which will ultimately
  provide the most cost effective ESD Control
  program.
• Our goal is to partner with our customers to
  remove ESD from the QC equation all together.

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You get a lot more than great products

• Our products are bundled with a "value package"
  that includes much more than the product itself
• Long-lasting premium products
• Satisfaction guaranteed
• Longest warranties in the industry
• 2 year limited warranty on Smocks
• 5 years limited warranty on Continuous Monitors
• Lifetime limited warranty on Jewel wrist straps

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You get a lot more than great products

• Expert advice for compliance with the ANSI/ESD
  S20.20 standard
• Deal with a reputable industry leader with over
  25 years of experience
• Your job is not at risk when you buy ESD Systems
  our goal is to make you look good.
• We dont promote short-term solutions

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Concerned about costs?

• Our premium products and warranties were created
  to provide the long-term lowest cost option
• Competitive pricing published online
• We pay the freight for all online orders over
  100
• For many items we offer a range of quality from
  economy to premium
• If you find a similar item for less contact us
  for a Meet Comp quote
• Taking into account all of our valuable benefits
  we can provide you with the long-term lowest cost
  solution for your ESD program.

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World Class Products

• Many industry firsts including the adjustable
  wrist strap, floor finish, heel grounder,
  dissipative mats.
• We hold patents for our foot grounders, coil
  cords, and smock inventions
• Our foot grounders, wrist straps, and floor
  finish are all UL listed for safety

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World Class Products

• We are innovative in design and manufacturing
• Ask us to quote your custom requirement
• We introduce over 100 items each year
• From customer feedback, we generate ideas how to
  continuously improve our products
• Contact us with your product idea.

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World Class Service

• We ship most orders in 24 hrs
• We answer most questions on the first call
• Need something special? Ask for a quick quote

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Your single source ESD supplier

• The Worlds most respected ESD Control brands
• The industries largest inventory of ESD Control
  products
• Over 1,000,000 shielding bags in stock
• Corporate factories and inventories
• We have partnered with other ESD manufacturers to
  round out our line. This makes it easy for you to
  find everything you need from one supplier.
• Most of what we sell is Made in the USA

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Inside Support Rep

• One dedicated factory-direct Inside Support Rep
  is responsible for your satisfaction.
• Your Inside Support Rep will coordinate the
  support you need with our static control experts
• Our people sell and service ONLY ESD control
  products

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Inside Support Rep

• Our goal is to provide the products and knowledge
  so that you can
• Design an effective program to pass important
  audits and to increase your production yields
• Increase your ability to serve your customers
  while saving you money
• You get individualized attention. We are your
  true ESD partner.

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Deal with the ESD Specialists

• Broadest offering of ESD Control products in the
  world
• 2,000 items on our web site
• We manufacture a wide range of products for every
  need
• Personnel Grounding, Worksurface Mats Grounding
  Hardware, Floor Solutions, Testing Monitoring
  Equipment, Ionizers, Packaging, Education
  Training, Awareness, Field Service, Workstation
  Accessories Misc, Critical Environment

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Deal with the ESD Specialists

• Compare our product offering to limited selection
  of other competitors
• Organizing all of your ESD purchases from ESD
  Systems is a way to reduce your vendor base

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Training is the key

• We understand that training is the key to a
  successful ESD control program
• Have you taken our no charge online ESD
  Certificate Training?
• Improve the proficiency of your operators
• Passing the 11 training modules will generate a
  signed and numbered Certificate of Competency

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Knowledgebase of information

• We have a Knowledgebase of information to help
  you set up and maintain your ESD Control program
• With ESD Systems as your partner turn mystery
  and complexity into a comprehensive control
  program
• We provide ESD education for your company so that
  you have the confidence and understanding of ESD.
• We have a vast library of online resources for
  the ESD Coordinator

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Knowledgebase of information

• As an informed customer, you are in control to
  design, upgrade, and audit your program to your
  particular needs. ESD Systems provides the
  support you need!
• Our goal is to put the power to understand ESD in
  the users hands - not the salesmans!
• Take control of your destiny with ESD Systems as
  your ESD partner

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Field support

• Hands-on field support is available for some of
  our lines
• SPI, Protektive Pak, and Menda brand items
• Cost effective recommendations / applications
  engineering
• Troubleshooting
• Regular site surveys

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Virtual ESD Tool Crib

• Virtual ESD Tool Crib Just in time delivery
• We will act as your ESD tool crib reducing your
  in-house inventory costs
• Let us know your usage, and we will allocate
  stock just for you and ship it according to your
  schedule
• Your Inside Support Rep will even remind you when
  its time to reorder

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Work directly with the factory

• Buy direct or through the reseller of your choice
• Buy online www.esdsystems.com
• We also make it easy to buy from the reseller of
  your choice
• Get your answers direct from the source. Well
  give you straight answers fast
• Many middleman dealers simply dont know ESD
• Our staff of Product Managers and Standards
  Experts are at your disposal

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Your remote virtual ESD Guru

• Most ESD Coordinators are overworked having many
  other responsibilities
• Use ESD Systems application and factory experts
  to answer your questions
• We are your on-call ESD help desk your remote
  support staff
• We have the most comprehensive ESD training
  product offerings to educate yourself and train
  your personnel.
• Our Total Program Support is the cure for the ESD
  blues!

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Full service web site

• The industrys most comprehensive site on ESD
• The most ESD related content anywhere
• Online shopping cart
• On-line Library of ESD technical literature and
  articles on ANSI ESD S20.20 and on how to set up
  and ESD Control program
• Dictionary of ESD Control terms

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Full service web site

• FAQ page with over 1,000 answered questions. Try
  it
• Search our answered questions
• Ask a question today
• Floor care calculator
• Custom Smock quoter
• Custom Mat quoter
• Self-service support is only a click away

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Technical Support

• We specialize in ESD control
• Its all we do unlike our competition
• We are experts in ESD Control
• Standards expertise
• Knowledgeable to recommend an over all effective
  ESD Control system.
• You can expect meaningful and practical solutions
• Applications engineering is available to you.
  Well recommend levels of protection and the
  right products to efficiently protect your ESD
  sensitive products.

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Technical Support

• Eliminate guesswork
• Utilize our 25 years of ESD experience to ensure
  that products you buy provide the level of
  protection you require
• We wont sell you something you dont need
• Easy-to-read Tech Briefs, drawings, and other
  technical documentation
• Submit your question www.esdsystems.com
• Email your questions 24 hrs a day
• Tech Support service_at_esdsystems.com
• Call our ESD Support hotline [phone]

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Our Value Package

• The worlds most respected brands
• e-commerce enabled
• Self-service online library
• Industrys best on-line content
• Corporate inventories
• Technical support
• Factory product knowledge
• ESD standards expertise
• New product development
• Made in the USA
• No one can match it!

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ESD Systems Value Package
ESD Systems.com Value Package