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ESD Systems Value Package

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Title: ESD Systems Value Package


1
ESD Systems Value Package
ESD Systems.com Value Package Complete
Presentation
2
Our Value Package
  • The worlds most respected brands
  • e-commerce enabled
  • Self-service online library
  • Industrys best on-line content
  • Corporate inventories
  • Technical support
  • Factory product knowledge
  • ESD standards expertise
  • New product development
  • Made in the USA
  • No one can match it!

3
You get a lot more than great products
  • We provide these services to help you create the
    best ESD program possible - which will ultimately
    provide the most cost effective ESD Control
    program.
  • Our goal is to partner with our customers to
    remove ESD from the QC equation all together.

4
You get a lot more than great products
  • Our products are bundled with a "value package"
    that includes much more than the product itself
  • Long-lasting premium products
  • Satisfaction guaranteed
  • Longest warranties in the industry
  • 2 year limited warranty on Smocks
  • 5 years limited warranty on Continuous Monitors
  • Lifetime limited warranty on Jewel wrist straps

5
You get a lot more than great products
  • Expert advice for compliance with the ANSI/ESD
    S20.20 standard
  • Deal with a reputable industry leader with over
    25 years of experience
  • Your job is not at risk when you buy ESD Systems
    our goal is to make you look good.
  • We dont promote short-term solutions

6
Concerned about costs?
  • Our premium products and warranties were created
    to provide the long-term lowest cost option
  • Competitive pricing published online
  • We pay the freight for all online orders over
    100
  • For many items we offer a range of quality from
    economy to premium
  • If you find a similar item for less contact us
    for a Meet Comp quote
  • Taking into account all of our valuable benefits
    we can provide you with the long-term lowest cost
    solution for your ESD program.

7
World Class Products
  • Many industry firsts including the adjustable
    wrist strap, floor finish, heel grounder,
    dissipative mats.
  • We hold patents for our foot grounders, coil
    cords, and smock inventions
  • Our foot grounders, wrist straps, and floor
    finish are all UL listed for safety

8
World Class Products
  • We are innovative in design and manufacturing
  • Ask us to quote your custom requirement
  • We introduce over 100 items each year
  • From customer feedback, we generate ideas how to
    continuously improve our products
  • Contact us with your product idea.

9
World Class Service
  • We ship most orders in 24 hrs
  • We answer most questions on the first call
  • Need something special? Ask for a quick quote

10
Your single source ESD supplier
  • The Worlds most respected ESD Control brands
  • The industries largest inventory of ESD Control
    products
  • Over 1,000,000 shielding bags in stock
  • Corporate factories and inventories
  • We have partnered with other ESD manufacturers to
    round out our line. This makes it easy for you to
    find everything you need from one supplier.
  • Most of what we sell is Made in the USA

11
Inside Support Rep
  • One dedicated factory-direct Inside Support Rep
    is responsible for your satisfaction.
  • Your Inside Support Rep will coordinate the
    support you need with our static control experts
  • Our people sell and service ONLY ESD control
    products

12
Inside Support Rep
  • Our goal is to provide the products and knowledge
    so that you can
  • Design an effective program to pass important
    audits and to increase your production yields
  • Increase your ability to serve your customers
    while saving you money
  • You get individualized attention. We are your
    true ESD partner.

13
Deal with the ESD Specialists
  • Broadest offering of ESD Control products in the
    world
  • 2,000 items on our web site
  • We manufacture a wide range of products for every
    need
  • Personnel Grounding, Worksurface Mats Grounding
    Hardware, Floor Solutions, Testing Monitoring
    Equipment, Ionizers, Packaging, Education
    Training, Awareness, Field Service, Workstation
    Accessories Misc, Critical Environment

14
Deal with the ESD Specialists
  • Compare our product offering to limited selection
    of other competitors
  • Organizing all of your ESD purchases from ESD
    Systems is a way to reduce your vendor base

15
Training is the key
  • We understand that training is the key to a
    successful ESD control program
  • Have you taken our no charge online ESD
    Certificate Training?
  • Improve the proficiency of your operators
  • Passing the 11 training modules will generate a
    signed and numbered Certificate of Competency

16
Knowledgebase of information
  • We have a Knowledgebase of information to help
    you set up and maintain your ESD Control program
  • With ESD Systems as your partner turn mystery
    and complexity into a comprehensive control
    program
  • We provide ESD education for your company so that
    you have the confidence and understanding of ESD.
  • We have a vast library of online resources for
    the ESD Coordinator

17
Knowledgebase of information
  • As an informed customer, you are in control to
    design, upgrade, and audit your program to your
    particular needs. ESD Systems provides the
    support you need!
  • Our goal is to put the power to understand ESD in
    the users hands - not the salesmans!
  • Take control of your destiny with ESD Systems as
    your ESD partner

18
Field support
  • Hands-on field support is available for some of
    our lines
  • SPI, Protektive Pak, and Menda brand items
  • Cost effective recommendations / applications
    engineering
  • Troubleshooting
  • Regular site surveys

19
Virtual ESD Tool Crib
  • Virtual ESD Tool Crib Just in time delivery
  • We will act as your ESD tool crib reducing your
    in-house inventory costs
  • Let us know your usage, and we will allocate
    stock just for you and ship it according to your
    schedule
  • Your Inside Support Rep will even remind you when
    its time to reorder

20
Work directly with the factory
  • Buy direct or through the reseller of your choice
  • Buy online www.esdsystems.com
  • We also make it easy to buy from the reseller of
    your choice
  • Get your answers direct from the source. Well
    give you straight answers fast
  • Many middleman dealers simply dont know ESD
  • Our staff of Product Managers and Standards
    Experts are at your disposal

21
Your remote virtual ESD Guru
  • Most ESD Coordinators are overworked having many
    other responsibilities
  • Use ESD Systems application and factory experts
    to answer your questions
  • We are your on-call ESD help desk your remote
    support staff
  • We have the most comprehensive ESD training
    product offerings to educate yourself and train
    your personnel.
  • Our Total Program Support is the cure for the ESD
    blues!

22
Full service web site
  • The industrys most comprehensive site on ESD
  • The most ESD related content anywhere
  • Online shopping cart
  • On-line Library of ESD technical literature and
    articles on ANSI ESD S20.20 and on how to set up
    and ESD Control program
  • Dictionary of ESD Control terms

23
Full service web site
  • FAQ page with over 1,000 answered questions. Try
    it
  • Search our answered questions
  • Ask a question today
  • Floor care calculator
  • Custom Smock quoter
  • Custom Mat quoter
  • Self-service support is only a click away

24
Technical Support
  • We specialize in ESD control
  • Its all we do unlike our competition
  • We are experts in ESD Control
  • Standards expertise
  • Knowledgeable to recommend an over all effective
    ESD Control system.
  • You can expect meaningful and practical solutions
  • Applications engineering is available to you.
    Well recommend levels of protection and the
    right products to efficiently protect your ESD
    sensitive products.

25
Technical Support
  • Eliminate guesswork
  • Utilize our 25 years of ESD experience to ensure
    that products you buy provide the level of
    protection you require
  • We wont sell you something you dont need
  • Easy-to-read Tech Briefs, drawings, and other
    technical documentation
  • Submit your question www.esdsystems.com
  • Email your questions 24 hrs a day
  • Tech Support service_at_esdsystems.com
  • Call our ESD Support hotline 508-485-7390

26
Our Value Package
  • The worlds most respected brands
  • e-commerce enabled
  • Self-service online library
  • Industrys best on-line content
  • Corporate inventories
  • Technical support
  • Factory product knowledge
  • ESD standards expertise
  • New product development
  • Made in the USA
  • No one can match it!

27
ESD Systems Value Package
ESD Systems.com Value Package
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