C9: SOA Management with Actional

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C9 SOA Management with Actional for Sonic
Unplugged - Live at work
Stefano Picozzi
Solutions Architect
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(No Transcript)
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Agenda
SOA Management with Actional for Sonic

• The Product Portfolio
• Why SOA Management?
• The demo use case
• Lets get unplugged
• Actional for SOA Operations
• Actional for Continuous Service Optimization

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Progress SOA Portfolio
Enterprise Messaging
Enterprise Service Bus
Sonic
Sonic
SOA Management
Data Interoperability
Actional
DataXtend
Registry/ Repository
Mainframe Integration
Shadow
Partners
Complex Event Processing
Business Process Management
Partners
Apama
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Agenda
SOA Management with Actional for Sonic

• The Product Portfolio
• Why SOA Management?
• The demo use case
• Lets get unplugged
• Actional for SOA Operations
• Actional for Continuous Service Optimization

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Why SOA Management?

• The SOA-enabled enterprise
• Business processes span silos
• No one team has end-to-end responsibility
• No one team knows all the moving parts
• No one team makes all the decisions

SOA WORLD
TRADITIONAL WORLD
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Why SOA Management?

• The SOA-enabled enterprise
• Business processes span silos
• No one team has end-to-end responsibility
• No one team knows all the moving parts
• No one team makes all the decisions
• A bottom-up silo-oriented viewno longer works

• If you cant see it
• You cant measure it
• You cant optimize it
• You cant secure it
• You cant control it

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SOA WORLD
TRADITIONAL WORLD
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Agenda
SOA Management with Actional for Sonic

• The Product Portfolio
• Why SOA Management?
• The demo use case
• Lets get unplugged
• Actional for SOA Operations
• Actional for Continuous Service Optimization

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The demo use case
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Agenda
SOA Management with Actional for Sonic

• The Product Portfolio
• Why SOA Management?
• The demo use case
• Lets get unplugged
• Actional for SOA Operations
• Actional for Continuous Service Optimization

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Actional for SOA Operations (aka SOA Ops)
No one knows whats really going on
USER
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Experiences issue
SOA PERSPECTIVE
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IT PERSPECTIVE
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Actional for SOA Operations
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No Custom Coding or Configuration
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Discover process flows Map dependencies
SOAEnvironment
End to end across HTTP, RMI, EJB, Web
services, .NET, database, messaging, custom apps
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Actional for SOA Operations
Less than 1 overhead
Monitor service levels Alert on performanceand
availability issues
Snapshot individual transactions to easily
isolate the root cause of problems

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Agenda
SOA Management with Actional for Sonic

• The Product Portfolio
• Why SOA Management?
• The demo use case
• Lets get unplugged
• Actional for SOA Operations
• Actional for Continuous Service Optimization

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Actional for Continuous Service Optimization (aka
CSO)
How do I ensure the best customer gets the best
service?
SOA PERSPECTIVE
SOA Owner
IT PERSPECTIVE
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Actional for Continuous Service Optimization
Looking at services from the eyes of business
Responsiveness by Channel
/Order by Customer
Order Service
Orders by Region
Elapsed Order?Fulfillment Timeby Business Unit
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Actional for Continuous Service Optimization
Closing the loop for continuous optimization
CHANNELS
SERVICES
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Actional for Continuous Service Optimization
Tying the business and IT contexts together
Show process-wide information
Show process flow in depth
Show process flow map at high level
Show IT level details
Show business information
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In Summary

• SOA is a good idea!
• SOA is not easy to implement!
• SOA is not easy to manage
• unless youre using Actional!

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For More Information, go to

• PSDN
• Enhanced Visibility with Actional and Sonic ESB

SOA-19 Combining the Power
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Questions
SOA-37 SOA Management with Actional for Sonic
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Thank You
SOA-37 SOA Management with Actional for Sonic
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SOA-37 SOA Management with Actional for Sonic