Simulations for Assessment

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Simulations for Assessment

• Warren Bobrow, Ph.D.
• All About Performance
• warren_at_allaboutperformance.biz

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Drivers of Innovation

• Cost
• Contextual, if not content related validity
• Job Analysis
• Client image

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Assessment Centers

• Cost is perhaps the biggest driver here
• Use digital recordings of role-plays
• Assessors dont have to be at the AC
• Upload, instead of ship
• Skype for role-plays
• Participants dont have to be at the AC
• Role players dont have to be at the AC
• rec_j23rothr_07_Dec_2011_07_03_24.wmv

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Assessment Centers

• In-baskets that mirror e-mail
• No longer have to read bad handwriting!

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Not So FastOther Considerations

• You no longer control the quality of the
  technology
• Bandwidth
• Skill
• Particularly for people my age and older

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Not So FastOther Considerations

• Keeping up with technology is expensive
• Changes in hardware
• Everything is moving from PC/Laptop to
  handhelds/tablets
• Data integrity and security
• Changes in work
• We moved from paper to phone to e-mail for
  in-baskets, now we need to account for texting
  and other forms of messaging

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Assessment Centers

• Feedback
• Use of databases to
• Ensure the same participant behavior receives the
  same feedback
• Assessors dont have to be creative in each
  statement
• Language/recommendations fit client
  competency/training models

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Research Opportunities

• Does all of this really lead to more accurate
  predictions?
• Does it matter?
• Are there groups that are being left out?
• Or is this approach more inclusive?