Measurements

1
Measurements
Acceptance Criterion Fit Criterion Test
Criterion Measure of Effectiveness (MoE) Measure
of Performance (MoP) Postcondition Minimal
Guarantee Success Guarantee Quality of Service
(QoS)
2
Verification Method

• Any combination of Test Inspection
  Analysis Demonstration Similarity
• Can be broken down further, e.g.
• bench test
• field test
• eyeball inspection
• ultrasound inspection

3
Acceptance Criteria

• Define the Measure(s) that you insist must be
  reached for you to accept the product from the
  supplier/developer

Goal Verification Method Acceptance Criteria
Bright lamp Lab Test 50 Lumens, for 60 minutes
2 criteria for 1 function, in this case
this is the plural. Singular A Criterion
4
Quality of Service

• Not enough to measure a Service just once, at
  Acceptance / Handover
• Acceptance measures ability to meet requirements
  correctly, basically once
• QoS measures service delivery continuously
• e.g. weekly, or for every transaction, etc

Goal Quality of Service Measure
Comfortable ambience Any dirty or damaged carpet must be replaced with new carpet within 48 hours of being reported.
implies every time