??G????? ??? ??T?????G??S ???????G??OS?S

1
??G????? ??? ??T?????G??S ???????G??OS?S

• ????T???? ??G???
• ?a???s?as? t?? Workflow BPR t?? Holosofx µ?sa ap?
  pa??de??µa ??ad???????s?? ??ape????? ?fa?µ????

2
???G?? ???????G??OS?S ???????S??S

• ??a??t??? ?e????af? ??ad??as?a?
• ?p????? ???a?e??? ???te??p???s?? - ???te??p???s?
  ??ad??as?a?
• ?e??t? ??ad??as?a? - ??t?p?sµ?? ??s?e?t?????a?
• ??ad???????s? ??ad??as?a?
• S?????t??? ?e??t? ??ad??as???

3
???????S?? S????????S ???????O? S? ????S??
?GG??F? ????????S S?? ???

• ??a?µat??? ??ape???? ??ad??as?a ??a t? S?µµet???
  ?pe?d?t?? se ??µ?s?a ????af?
• ?at??es? ??t?s?? S?µµet???? ?pe?d?t? ??a
  s???e???µ??? p????? ?et???? µe p??s??µ?s?
  ??t?t?µ?? (se ?et??t? ? ????µµa) - S??a??a???
  S?µµet????
• ? ????a ???d???? ???pe?a ?p??????e? t?? te?????
  ?et???? a?? ?pe?d?t?
• ?p?d?s? ?et???? st?? ?pe?d?t? ?a? ??sp?a??
  a???ß??? p?s?? ??t?t?µ?? - S??a??a??? ???a????s??

4
?????S ???????S??S S??? ???????

• ???µ???s? ???t??? ?atast?µ?t?? µ?s? SWIFT ap? t??
  ?e?t???? ?p??es?a ??????? ??ste?? ??a ta
  ?a?a?t???st??? t?? ??µ?s?a? ????af??
• ??sa???? st???e??? ??µ?s?a? ????af?? st?? ???
  ???pe?a? ap? ?/?s? ?????f??????
• ???s? ???a????af???? ?fa?µ???? ?p?st??????
  ??ad??as?a? S?µµet???? ap? ta ?atast?µata
• ?ataµe??sµ?? ?et???? (ap? ????? ???d???)
• ?p?st??? ?atast?se?? ?e????? S?µµet???? ap? t?
  ?/?s? ?????f?????? sta ?atast?µata
• ?????e?e? ???a????s?? S?µµet???? ap? ta
  ?atast?µata

5
????????S? ???????S??S

• ????????s? se 2 µ??? S??a??a??? S?µµet???? -
  S??a??a??? ???a????s?? S?µµet????
• S?µµet??? ?pe?d?t? µe 6 t??p??? ( ??s?
  ???a??asµ?? st?? ????da, ???a??asµ?? st? ???d???,
  ?a?e??? ap? t? ???d???, ?µ??ßa??? ?efa?a??? ??
  ????µµa, ????? ?a??µµ?t?? - p.?. REPOS -,
  ?et??t?? )
• S??a??a??? ?p?st?????? ??ad??as?a? (?????s?
  ????af?? ?pe?d?t?, ???a?? St???e??? ????af??
  ?pe?d?t?, S?µf???a S?????? µe t?? ???)
• ? ?d?a d?ad??as?a ???s?µ?p??e?ta? ?a? ??a
  S?µµet??? ?pe?d?t? se ????s? ?et?????? ?efa?a???
  ?ta??e?a?

6
??????G??F??? ???S?????? ???????S??S

• ???s? Client - Server ?fa?µ????
• ??e???? ????t?ta? ?a??µµ?t?? (???a????af?µ????
  ?a? ??)
• ?ata????s? ??t?s?? S?µµet???? st? ??p??? S?st?µa
  ?a? Online ap?st??? t?? st? ???
• ??e???? ap?sta????t?? ?a? ??f???t?? ap? ???
  a?t?se?? s?µµet????, a?? ?µ??a (???s?
  µ??a????af???? efa?µ???? ??e???? pa?astat????)
• ???a????s? S?µµet???? µe ???s? p???ap???
  µ??a????af???? efa?µ????, a?????a t?
  ???s?µ?p????µe?? ????µµa

7
???F???????S??S ???????S??S ??? ??????? -
S??????G?S S????????S

• ???a??asµ?? ?aµ?e?t????? (???) -gt
  ??t?µat?p???µ??? ??ad??as?a (??sµe?s? ??t?t?µ??),
  a??? a?e???t?t?? ??e???? ???a?????? ???a??asµ?? (
  75 epe?d?t?? )
• ???a??asµ?? ?? ?aµ?e?t????? (?.?. ?? ?
  ????esµ?a???) -gt ep?p???? e????e?e? p.?.
  ?p?????sµ?? ?s?t?µ?a? (??sµe?s? ??t?t?µ??) (3
  epe?d?t??)
• ?ata?et???? ???a??asµ?? ???d???? -gt ?p????????a
  µe ?at?st?µa ???d???? (t???f??? - fax) ??a
  ??sµe?s? ???a??asµ?? ( 1-2 epe?d?t?? - ?????? 1
  ?µ??a?)
• ???e?? ???d???? -gt ??????s? ?a?e??? (????,
  ?at?st?µa ????d?? - ???d????, Ge???? ??e????s?) (
  2 epe?d?t?? - ?????? 2 ?µe???)

8
???F???????S??S ???????S??S ??? ??????? -
S??????G?S S????????S

• ???spas? ?µ??ßa??? ?efa?a???
• (????ep??d?s?? - ???µata?????) -gt S???e?t??t???
  ?at?stas? ???spas?? ?.?. p??? ????? ap?
  ?at?st?µa, ??t??es? ap? ????? e??µ???s?
  ?atast?µat??
• ????? ?.?. -gt ???/??? ??e???? St???e??? ?.?. µe
  ?????, ??a???? ?.?. µ?s? µ??/??? efa?µ????
• ??sµe?s? p?s?? ap? ???a??asµ? ?e?st?p???s?? ?.?.
• (15 epe?d?t?? - ?????? 2 ?µe???)
• ???a ?a??µµata (p.?. REPOS) -gt ?p?ßeßa??s?
  ?pa???? ?a??µµat??, s?µf???a te????? e??a????s??,
  µ? d?sµe?s? p?s?? ( 1)
• ?et??t? -gt ?p?????sµ?? ??t?t?µ?? S?µµet????,
  ?????µ? ??t?t?µ?? st? ?aµe??, ?at??es? ??t?s??
  (2 epe?d?t??)

9
???F???????S??S ???????S??S ??? ??????? -
S??????G?S ????T???S?S

• ???a??asµ?? ?aµ?e?t????? (???) -gt ? s?µµet???
  ??e? e??a?a??ste? a?t?µata ap? t? s?st?µa
• ???a??asµ?? ?? ?aµ?e?t????? (?.?. ?? ?
  ????esµ?a???) -gt te???? p????µ? µ?s? ???a??asµ??
  ??? ? µet??t?? ?a? ap?d?sµe?s? ???.?? ?
  sp?s?µ? ???a??asµ?? ?? ? p???esµ?a??? ??a
  p????µ? µet????
• ?ata?et???? ???a??asµ?? ???d???? -gt ?p????????a
  µe ???d??? p????µ? µ?s? eµß?sµat?? SWIFT,
  ap?d?sµe?s? ???a??asµ?? ???d????
• ???e?? ???d???? -gt ???s? ??s?? ?a?e??? ??a
  p????µ? µet????

10
???F???????S??S ???????S??S ??? ??????? -
S??????G?S ????T???S?S

• ?µ??ßa?a ?ef??a?a -gt ?p?d?sµe?s? ?a? a??????
  a?t?t?µ?? ap? ???a??asµ? ?e?st?p???s?? ?.?.,
  ?pa?ep??d?s? t?? d?af???? t?? p?s?? ?e?st?p???s??
  t?? ?.?. ?a? t?? a?t?t?µ?? t?? µet????
• ???a ?a??µµata -gt ?p????????a µe ?e??t? ??a
  d?e???t?s? p????µ??
• ?et??t? -gt ??st?s? ?ata?et???? ???a??asµ?? ?e??t?
  µe t? ep?st?ef?µe?? p?s? ? e?d?p???s? t?? pe??t?
  ??a taµe?a?? p????µ? t?? pe??t? ?at? t??
  pa?a?aß? t?? µet????

11
???????????S ??????G??F???S ?F????G?S
12
???????????S ?????S??S
13
S??????G?S ???S??????S ???????S??S

• ?????s? ????af?? ?pe?d?t?
• ???a?? St???e??? ????af?µe??? ?pe?d?t?
• S?µf???a S?????? ????af?? µe ???

14
???????G?? ????????S?S S??????G?S S????????S
15

• ????????S??S
• 1. ? e??as?a (3), e?te?e?ta? µ??? e?? ? pe??t??
  de? e??a? ? ?????? d??a?????? t?? ???a??asµ?? p??
  ?a ??e??e?
• (? efa?µ??? eµfa???e? µ??? ta st???e?a t??
  ?????? d??a??????). Se a?t??et? pe??pt?s?
  ??s?ast??? de? ?p?????? ta ß?µata 2,3.
• 2. ?? e??as?e? (6, 7 ) - epa?e?t?p?s? ??aµµat???
  - epa?a?aµß????ta? 2 f???? ??at? p??pe? ?a ??e?
  a?t???af? ? pe??t?? ?a? ??a a?t???af? ?a
  ?ata?????e? st? f??e?? t?? ?atast?µat??.
  ??te?e?ta? µ??? e?? de? t?p??e? s?st? t?
  ??aµµ?t??, e?a?t?a? p??ß??µat?? t?? e?t?p?t?.
• 3.?a ß?µata 9,10,11,12 e?te????ta? st? t???? t??
  ?µ??a?, µ?a µ??? f??? ??a ??e? t?? s??a??a??? t??
  UnderWriting.
• 4.?? ß?µa 12 e?te?e?ta? µ??? ?ta? ?p???e? d?af???
  µe t?? ???, ?e????? sp????.
• 5.St? pa?ap??? d????aµµa µe ??????? ???µa
  ape????????ta? st???e?a e?s?d?? st? ?at?st?µa ?a?
  µe p??s??? st???e?a e??d?? ap? t? ?at?st?µa.
• 6.?e d?a?e??µ??e? ??aµµ??, ape????????ta?
  e??as?e? p?? de? e??a? t?p???? ??a t?? e?t??es?
  t?? ?e?t?????a?, a??? e?te????ta? ?????? ap?
  d?s?e?t?????e? t?? efa?µ???? UnderWriting.
• 7.?a??st???s? st? d?ad??as?a p??sd?d??? ta ß?µata
  3, 4, 5.

16
(No Transcript)
17
????????S??S

• 1. St? pa?ap??? d????aµµa µe ??????? ???µa
  ape????????ta? st???e?a e?s?d?? st? ?at?st?µa ?a?
  µe p??s??? st???e?a e??d?? ap? t? ?at?st?µa.
• 2. ? pe??t?? ?a pa?a??ße? ta pa?astat???, ?ta?
  pa?a??ße? t?? µet???? t??.

18
BPR ??T?????G??S ??? ??G????? (I)

• St???? e??? BPR ????? e??a? ? µe??t? t??
  ?f?st?µe??? ?e?t?????a? µ?a? ep??e???s??, ?
  a?ad???????s? ?a? a?t?µat?p???s? t??, ??a t?
  ße?t??s? t?? se ??st?? ?a? ?????.
• Business Process S????? ap? d?e??as?e? - tasks
  -, p?? e?te????ta? µe st??? t? d?µ??????a
  s???e???µ???? ap?te??sµat??, p?? ??e? ?????a ??a
  t?? ep??e???s?.
• ??ast?se?? ??e??as??? ??t?t?te? (Entities),
  ??t??e?µe?a (Objects), ??ast????t?te? (activities)

19
BPR ??T?????G??S ??? ??G????? (I?)

• ??µata BPR ?e??d?????a?
• ???pt??? s?µf??a µe t??? st????? t?? eta??e?a?
  p.?. ?e??s? ??st??? d?e??as?a?
• ???sd????sµ?? ??as?ed?a??µe??? ??e??as??? p.?.
  ????e? ? p??ß??µat???? d?e??as?e?
• ?ata???s? ?a? ??t??s? ?p?????sa? ??e??as?a?
• ???sd????sµ?? ?p?p?d?? ???s?? t?? ?????f??????
• S?ed?asµ?? ?a? ??µ??????a ???t?t?p?? t?? ??a?
  ??e??as?a?

20
BPR ??T?????G??S ??? ??G????? (III)

• ??G????? ???????G??OS?S
• ?p?st??????? t?? e?t??es? e??? BPR Project
  ß?????ta? st? µ??te??p???s?, µe??t? ?a?
  a?as?ed?asµ? t?? d?ad??as?a?.
• ?????????? s???e???µ??? µe??d?????a
  µ??te??p???s??, µe d??at?t?ta ??af????
  a?apa??stas?? t??.
• ??s?µat????? ßas??? ?a?a?t???st??? ?p?? ??????,
  ??st??, p???? ?.?p.
• ?a?????? a?t?µat?p???µ??e? d??at?t?te? µe??t??
  t?? st???e??? t?? d?ad??as?a? a??µ? ?a?
  p??s?µ???s??

21
HOLOSOFX WORKFLOW BPR (I)

• ???a?e?? ??a t?? ape?????s?, a????s?, s?????s?
  ?a? te?µ????s? t?? d?e??as??? µ?a? ep??e???s??
• ???te??p???s? ?f?st?µe??? ??e??as?a? µe t?
  d?µ??????a t?? As-Is Process
• ???te??p???s? ??a? ??e??as?a? µe t? d?µ??????a
  t?? To Be Process
• S???es? ?ata????µ???? st???e??? ??a t? d?µ??????a
  te?µ????s?? t?? d?e??as???
• ??µ??????a d??aµ???? µ??t???? p?? µp??e? ?a
  pa?a??????e? t?? e?????? t?? d?e??as?a?
• ?a?a???? e??d?? p?? e?s??eta? a?t?µat?p???µ??a
  st? FlowMark t?? IBM Visual Workflow t??
  Filenet ??a t? µe??t? workflow t?? d?e??as?a?

22
HOLOSOFX WORKFLOW BPR (II)

• ?a???e? µ??a??sµ??? ??a
• ??? ape?????s? t?? a????ep?d?as?? pe?at?? -
  ep??e???s??
• ??? p??sd????sµ? t?? s?µe??? p?? p??sd?deta? a??a
  st?? ep??e???s?
• ??? ?ata???s? t?? a????ep?d?as?? t?? tµ?µ?t?? t??
  ep??e???s??
• ??? ?a????sµ? t?? ????? ?a? t?? a?µ?d??t?t?? t??
  ?pa?????? t?? ep??e???s??
• ??? ?p?de??? t?? ad??aµ??? t?? d?e??as???
• ??? ?a????sµ? t?? µet??s?µ?? st???? ??a t??
  ep??e???s?

23
HOLOSOFX WORKFLOW BPR (III)

• ?e??d?????e? ?????s?? ??e??as???
• Weighted Average Analysis ???s?µ?p??e?ta? ??a
  t?? ?p?????sµ? t?? ??st??? ?a? t?? ?????? µ?a?
  d?e??as?a? ?at? t?? e?t??es? t??, ?aµß????ta?
  ?p???? t?? d?af???p???se?? t?? d?e??as?a? ?a? t??
  p??a??t?t? t???.
• Case Analysis ?p?t??pe? t?? p??sd????sµ? ?a?
  t?? a????s? t?? d?af??et???? µ???pat??? µ?a?
  d?e??as?a?. ?p?te??sµata se µ??f? charts
  (Communication Diagram, Activity Cost Graph,
  Resource Cost Chart).
• Simulation Analysis ?p?t??pe? t?? ??e??? t??
  µ??t???? se s?????e? ?e?t?????a?. G?af???
  a?apa??stas? p??s?µ???s??, pa?a???? reports,
  ??e???? what-if se?a????.

24
???????????S? ?? ?? WORKFLOW BPR (I)

• ???sd????sµ?? ???te??p???s? ?e??ß?????t??
  ??e??as?a? - ???a??sµ?? - Organization Data
  Repository
• ???sd????sµ?? ???te??p???s? ?f?st?µe???
  ??e??as?a? - Process Data Repository

25
???????????S? ?? ?? WORKFLOW BPR (II)

• Organization Data Repository
• Organization Information
• Calendars
• Time Zones
• Locations
• Currencies
• Resources
• Functions (ed? Frontoffice - ???, BackOffice -
  µp?e, Batch - ???t??a??)
• Databases
• Operating Systems
• Servers
• Applications
• Organization Units
• Resource Allocation
• Chart of Accounts
• External Entities
• Roles
• Employees
• Levels

26
???????????S? ?? ?? WORKFLOW BPR (II?)

• Process Data Repository
• Tasks
• External Processes
• Phi Types (paper document, electronic document,
  other)
• Phis
• Phi States
• Media
• Groups
• Classifications
• Delay Reasons
• Authorizations
• Data Fields
• Data Structures
• Decisions
• Choices

27
ACTIVITY DECISION FLOW DIAGRAMS (ADF) (I)

• Task ??t?st???e? se µ?a ?aµ???? ep?p?d??
  e????e?a, ? ?p??a ?aµß??e? ???a sta p?a?s?a µ?a?
  d?e??as?a?. ?a???aµß??e? st???e?a ??st??? ?a?
  ?????? e?t??es?? ?a? a?af??? t?? apa?t??µe???
  a????p???? ?a? ?????? p????. S??µat???
  pa??st??eta? ?? e???

28
ACTIVITY DECISION FLOW DIAGRAMS (ADF) (II)

• Process Object ??t?st???e? se µ?a ??????
  ep?p?d?? e????e?a, ? ?p??a ?aµß??e? ???a se µ?a
  d?e??as?a. ?a??st??e? µ?a d?e??as?a ?aµ???te???
  ep?p?d??, ? ?p??a ap?te?e?ta? ap? tasks ? a??µ?
  ?a? ap? ???a process objects, d?µ???????ta? µ?a
  ?e?a???a. S??µat??? pa??st??eta? ?? e???

29
ACTIVITY DECISION FLOW DIAGRAMS (ADF) (III)

• External Entities and External Processes ?e t??
  ??? external Process, a?af??eta? µ?a e????e?a ?
  ?p??a e?te?e?ta? ap? µ?a e??te???? p??? t?
  µ??te??p????µe?? d?e??as?a, ??t?t?ta external
  entity. ?a??t? ?? e??te????? d?e??as?e?
  ?e?????ta? e?t?? t?? e?????? t??
  µ??te??p????µe??? f???a, ? a?af??? t??? sta
  Activity Decision Diagrams e??a? apa?a?t?t? ??a
  t? µ??te??p???s? t?? ???? e?t??es?? t??
  d?e??as?a?. S??µat??? µ?a external process
  pa??st??eta? ?? e???

30
ACTIVITY DECISION FLOW DIAGRAMS (ADF) (IV)

• Phis ????e?ta? ??a ??a a?t??e?µe?? p??
  pa??st??e? t?? e?s?d? ?a? t?? ???d? µ?a?
  d?ast????t?ta?. ??a Phi, µp??e? ?a ?p???e?
  pe??ss?te?e? ap? µ?a f???? st?? ????? ???? µ?a?
  d?e??as?a?, se d?af??et??? ???e f??? ?at?stas?.
  ?.?. ??t???af? ??t???? ?a? ?p?????µ??? ??t???af?
  ??t????. ?a Phis ?µad?p?????ta? se ?at?????e?,
  a?????a µe t? e?d?? t?? d?a?????µe??? p????f???a?
  p?? e?f??????, d?µ???????ta? t?? t?p? t?? Phi,
  p.?. ???t?p?µ??e? F??µe? S??a??a???. ?
  ?µad?p???s? a?t? ???eta? ap? t? ???st? t??
  e??a?e???. ?? ?d?? t? Workflow BPR, d?a????e?
  t?e?? ?at?????e? st?? ?p??e? e?t?ss??ta? ta Phis,
  a?????a µe t? µ?s? µe t? ?p??? ???eta? ?
  d?a????s? t???. ?? ?at?????e? a?t?? e??a? paper
  document, ??a p????f???a se ??t?p? µ??f?,
  electronic document, ??a p????f???a se
  ??e?t?????? µ??f? ?a? other, ??a ??e? t?? ???e?
  p??a??? µ??f?? d?a????s?? p????f???a?. S??µat???
  ??a Phi pa??st??eta? ?? e???

31
ACTIVITY DECISION FLOW DIAGRAMS (ADF) (V)

• Decisions and Choices ?a s???e???µ??a st???e?a
  ???s?µ?p?????ta? ??a ?a µ??te??p???s??? e?e??a ta
  s?µe?a st? ??? e?t??es?? µ?a? d?e??as?a?, ?p??
  ?aµß????ta? ??p??e? ap?f?se?? ?? ?p??e?
  d?af???p????? t?? pe?a?t??? ??? e?t??es?? t??
  d?e??as?a?. ?.?. ap?????? ? µ? µ?a? e?t???? t??
  pe??t?. ????? ?a?a?t???st??? t?? Choices e??a? ?
  p??a??t?ta ep?????? t???, ??a t? s???e???µ???
  Decision st? ?p??? a??????.
• ??a ap?fas? (decision), ape??????eta? ?? e???

32
ACTIVITY DECISION FLOW DIAGRAMS (ADF) (VI)

• Connectors ?a???????? t?? a???????a?? ???
  e?t??es?? t?? e?e????? µ?a? d?e??as?a?.
  ?e???aµß????? p????f???a ??a t?? t??p? µetaf????
  t?? Phi, µ?s? t?? s???e???µ???? Connector, ap? t?
  a????? object st? te???? ?a? µp????? ?a
  µ??te??p???s??? t?? ?p???e?t??? ? µ? µetaf??? t??
  p????f???a?. ?ts? st?? pe??pt?s? p?? ? connector
  ape??????eta? ?? s?µpa??? ??aµµ?, ? µetaf??? t??
  p????f???a? e??a? ?p???e?t???, e?? e?? p???e?ta?
  ??a d?a?e??µ??? ??aµµ?, e??a? p??a??et???. ??
  ß???? de???e? t?? pa?a??pt? t?? p????f???a?.
  S??µat??? ta d?? e?d? connector, ape????????ta?
  ?? e???

33
ACTIVITY DECISION FLOW DIAGRAMS (ADF) (VII)

• Go To Objects ??s?ast??? ap?te?e? s??t?µe?s?
  µ?a? s??des??, ? ?p??a ?f?stata? se µe????
  ap?stas? st? d????aµµa, d??ad? ta d?? s??de?µe?a
  a?t??e?µe?a, ??af??? ap????? µe???? ap?stas?,
  ?p?te t? Go To Object - From ap?te?e? t?? a???
  t?? s??des?? (s??d?eta? µe t? From Object) ?a? t?
  Go To Object - To, t? t???? t?? s??des??
  (s??d?eta? µe t? To Object). ?p?s??
  ???s?µ?p?????ta? ??a t? µ??te??p???s? Loops, µ?sa
  se µ?a d?e??as?a. ??a??aµµat???, µ?a s??des? µe
  Go To Objects, ??e? ?? e???

34
ACTIVITY DECISION FLOW DIAGRAMS (ADF) (VIII)

• Stops ?p?de??????? ?t? t? s???e???µ??? µ???p?t?
  t?? d?ad??as?a? ??e? te?e??se?. S??µat???
  ape??????eta? ?? e???

35
WORKFLOW BPR TOOL CUSTOMIZATION

• Format Menu

36
???????????S? ?F?S??????S ???????S??S (I)

• ?GG??F? ????????

37
???????????S? ?F?S??????S ???????S??S (II)

• ????S?? ?GG??F? ????????

38
???????????S? ?F?S??????S ???????S??S (III)

• ??????? ????S?O? S????????S

39
???????????S? ?F?S??????S ???????S??S (IV)

• ?GG??F? ????????

40
???????????S? ?F?S??????S ???????S??S (V)

• ?GG??F? ?? ?.?.

41
???????????S? ?F?S??????S ???????S??S (VI)

• ????T???S? ?GG??F?S ?? ??????? ???????? ??F?????

42
?????S??S? ???????? ?? ??????S

• Repository Organization Data
• Repository Process Data
• Process Data

43
?????S??S? ???G??????O? (I)

• ?GG??F? ?? ?.?.
• TASK OBJECTS

44
?????S??S? ???G??????O? (II)

• TASK CLASIFICATIONS

45
?????S??S? ???G??????O? (III)

• TASK ASSIGNMENT

46
?????S??S? ???G??????O? (IV)

• RESOURCE REQUIREMENTS

47
?????S??S? ???G??????O? (V)

• PROCESS OBJECTS
• PROCESS DECISIONS

48
?????S??S? ???G??????O?(VI)

• PROCESS DECISION CHOICES

49
?????S??S? ???G??????O? (VII)

• EXPRESSION CODES

50
?????S??S? ???G??????O?(VIII)

• CONNECTORS

51
?????S??S? ???G??????O?(IX)

• APPLIED PHIS

52
?????S??S? ???G??????O? (X)

• EXTERNAL PROCESS OBJECTS

53
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Analysis)

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  ??s?? ????, pa???s?????ta? ap? t? e??a?e?? ??
  Reports. ???????ta? se p??te ?at?????e? a?af????,
  p?? af????? st? ?????, t? ??st??, t??
  ?at??????p???se?? (classifications), t??? de??te?
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  ?e???? st???e?a t?? se?a????.