Court IT Issues

1
Court IT Issues

• 2013

2
Windows XP Problem

• April 8, 2014 Microsoft Ends Security Updates
• April 9, 2014 XP Computers will contract an OS
  Infection as soon as they are connected to the
  internet.

3
Windows 7 Problem

• Most XP Computers Can Not Upgrade to Win7
• Due to
• Old Video Chipsets
• Old Sound Chipsets
• Old BIOS Chipsets
• Lack of Sufficient RAM (Memory)
• Hard Drive Too Small
• CPU Speed Too Slow

4
Windows 7

• Windows 7 a Viable Replacement for XP
• Requires at Least 6GB of Ram
• Always Purchase the Pro Version of any Windows
  OS. Never Starter or Home.
• Most Printers Purchased in the Last Three Years
  have Windows 7 Compatible Drivers. Older
  Printers will May Not Work

5
Availability

• Windows 7 Supported by Microsoft Until 2020.
• Windows 7 Provides a Menu Based User Interface
  Similar to XP
• Windows 7 May Still be Purchased From Dell at
  Least Through July of 2013 Probably October of
  2013

6
Windows 8

• Lack of Menu System Like XP, Vista or 7.
• Learning Curve High for Technically Savvy Users.
• Third Party Software Available to Restore Menu
  System
• Corporate IT Support Waiting for Microsoft to Fix
  the Problems (Including User Interface) Before
  Adopting

7
Purchasing Windows 8

• Always Pro Version, Never Home or Starter
• At Least 6GB Ram
• 3rd Party Menu Utility to Reduce Learning Curve.
• Check With Court Software Vendor to Make Sure
  Win8 is Supported
• Win8 is Normally Delivered as 64Bit
• Win8 32Bit is Still Available

8
Printers

• Move From Personal (USB Connected) Printers to
  Ethernet Capable (not wireless). Cost Difference
  Less than 10.00
• Laser Printer Cheaper Per Page
• Laser Printers are Available in Color
• Always ask About First Page Print Time, Lower
  Number Means Better. Seconds do Make a Difference

9
Cloud

• Newest Buzzword
• Using Someone Elses Computers to Store Your Data
• Security Risk
• May Slow Down your Network and Servers
• Backup Service ONLY if Using Public/Private Key
  Encryption

10
Backup

• Full (Not Incremental) Data Backup at Day End
• Backup Should be to a Network Accessible Storage
  (NAS) Device if From a Server
• Backup Drive Should be Replaced Every Two Years
  to Prevent Data Loss Due to Failure
• Flash Drives Can be Used for Backup
• Subject to Data Loss if Not Handled Correctly
• Rewrite Issues

11
Protect Your Computer

• All Computers and Network Equipment Should be
  Plugged into a Uninterruptable Power Supply (UPS)
• Protects against Power Brown Out
• Protects against Electrical Shock During Power
  Outage
• Replace Every Three Years
• Computers should be Plugged into Power Strip
  with Switch and Switched OFF After Using Windows
  Shut Down
• Sleep/Hibernate Modes Should NOT Be Used

12
Internet Usage

• Employee Usage
• During Court Session (Phones, Tables, Etc.)
• Firewalls
• Anti-Virus
• Anti-Spyware