Wiki technology in crisis management

1
Wiki technology incrisis management

• Tomas Berg
• Christian Mårtenson
• cmart_at_foi.se

2
The wiki concept

• Wiki is a software that enables users to
  collaboratively create and edit web content
  directly, using a web browser.
• The most famous wiki site is Wikipedia, the
  web-based free encyclopedia.

3
Milwiki

• At the Armed Forces C2 Development Centre in
  Enköping, FOI has introduced MilWiki, a wiki for
  military knowledge base management.

• MilWiki is based on open source software,
  extended to handle geographical information.
• Milwiki was used in an exercise at Demo 06 Vår.
• The results of the experiment are documented in
  FOI Memo 1711.

4
Civil crisis scenario

• In a large-scale civil crisis scenario, normal
  sources and paths of information will not
  function optimally.

• London bombings 2005
• The public used blogs and photo sharing on the
  Internet to share observations and experiences.
• The page 7 July London bombings was created on
  Wikipedia and then continuously updated.

• Similar behavior appeared during hurricane
  Katrina in August 2005.
• A non-public wiki for on-the-fly information
  gathering could be valuable to authorities trying
  to create a picture of a chaotic situation.