Disaster Preparedness

1
Disaster Preparedness Recovery

• Can your company survive a disaster?

2
Presenter

• Sandy Dupleich, Vice President
• Dynamic Language Center
• Seattle, Washington

3
Introduction

• Typical types of disasters
• Insuring against loss
• Recovery efforts
• Business continuity
• For IT based systems
• For business processes, HR and infrastructure

4
Why prepare for disaster?

• Protect your building/office
• Protect your equipment
• Protect your intellectual property
• Business continuity
• Most importantly
• Protect your people!

5
Why not prepare for a disaster?

• 4 Stages of Denial
• It wont happen
• If it does happen, it wont happen to me.
• If it does happen to me, it wont be that bad.
• If it happens to me and its bad, theres nothing
  I can do to stop it.

6
Types of disasters

• Fire, Flood, Earthquake, Terrorist Attack, Theft,
  High Wind, Power Outages
• How quickly can you recover?
• What is your plan to stay in business?
• Fact - Over 40 of businesses without a
  recovery plan do not survive a major disaster.

7
Insuring against loss

• Do you have adequate insurance coverage?
• Make sure you have coverage that is pertinent to
  your area (are you in a flood zone? Earthquake
  zone?)
• How will you pay your creditors? Contractors?
• How will you compensate your employees? How about
  your own income?

8
Backup Strategies

• What type of backup documentation will the
  insurance company require?
• Do you have copies of receipts for major purchase
  items/equipment?
• Do you keep a detailed inventory of your
  equipment?

9
Backup continued

• Backup of critical programs
• Server OS
• Operating systems
• Applications
• Specialized Fonts
• Backup of client data
• Completed projects

10
Recovery efforts

• Generators
• Do you have extra gasoline containers?
• Connected to building or stand-alone? Rent or
  purchase?
• Generator safety understand risks
• Rental workstations
• Pre-negotiate rates with rental company
• Backup network switches/routers

11
(No Transcript)
12
Emergency Supplies

• Extra extension cords
• Surge protectors
• Headlamps geeky but useful
• Flashlights
• Extra batteries
• Portable lighting
• Analog phones on site
• First Aid Kits
• Petty cash

13
Be prepared

• Cloud computing an option?
• Backup of mission critical data
• Offsite storage
• Consider out-of-state backup
• Print out hard-copies of important phone numbers,
  service providers
• Print out hard-copies of employee emergency
  contact information
• Update at least annually
• Create an Emergency Preparedness Committee

14
Can you communicate with your customers during a
crisis?

• Internet access
• Broadband modems
• Laptops
• UMPCs
• Telephone access
• Cell phone
• Blackberry
• Smart-phone
• Answering/backup operator service

15
Prepare your employees

• Does your company have other locations? Are
  telecommuting options available?
• Can you sustain your business without help for 3
  days?
• Is someone on your staff trained for CPR/first
  aid?

16
Protect Your Hardware

• Surge protectors (metal encased)
• Battery backups
• Uninterruptible power supplies (UPS)
• Mirrored servers
• Offsite data backups

17
Dynamic has survived

• Two burglaries within two weeks
• One earthquake
• One major wind storm
• Extended power outages
• One flood
• One fire
• Audience examples

18
Preparedness means

• Save lives, save company assets, save your
  business
• Insure against risk
• Prepare your records
• Backup your data
• Prepare your people

19
Action Items

• Company owners that do not act on this
  information within 7 days, are unlikely to
  prepare for disaster.
• Forms for preparing, recovery
• Create a list of critical business tasks assign
  responsibilities

20
Preparedness Resources

• Homeland Security
• www.ready.gov/business/index.html
• 3 Days 3 Ways
• www.3days3ways.org
• Internal Revenue Service Disaster Preparedness,
  Preparing for a Disaster (Taxpayers and
  Businesses)
• http//www.irs.gov/businesses/small/article/0,,id
  180547,00.html
• American Preparedness
• www.americanpreparedness.com
• Disaster Recovery Journal
• www.drj.com/sub

21
Full recovery solutions

• Agility Recovery Solutions Agility provides
  disaster recovery and business continuity
  solutions for the entire business including but
  not limited to providing power, technology, space
  and connectivity.  For example, Agility can
  provide a temporary working space, servers,
  workstations, firewall, switch, internet
  connectivity and power to run everything.
• www.agilityrecovery.com

22
Seattle Execs Resources

• American Drapery Blind Carpet replace blinds,
  carpet
• Braicks Construction office restoration
• City Moving - relocation
• Classic Carpet Upholstery Cleaners carpet
  cleaning
• Commercial Office Supply quickly replace
  critical supplies
• Copiers Northwest replace equipment
• Datasite Business Archives offsite records
  storage
• DialPro Northwest telephone systems or repair.
  Virtual office solutions with VOIP technology.
  Emergency event notification systems.
• Emerald City Energy window replacement
• Fox Plumbing emergency plumbing repair
• Frix Technologies scan store documents
• Integra Telecom telephone data service

23
Execs resources contd

• LC Jergens Painting painting restoration
• Pacific Software Publishing offsite web and
  email hosting
• Payroll Solutions payroll processing
• Rogers Norman insurance, property, casualty
• Seattle Office Furniture furniture replacement
• Temporarily Yours temporary office support
• Trotter Morton commercial HVAC
• Veca Electric electrical data cabling
• Washington Alarm security fire monitoring

24
Thank You!

• Sandy Dupleich
• sandy_at_getdynamic.com
• 206.493.1603
• www.dynamiclanguage.com