Created by Mrs. Tompkins

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Units 1, 2, 3

• Created byMrs. Tompkins

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Contestants
Dont Forget...
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Always phrase your answers in the form of a
question!
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Hands on your buzzers, its...
PHT
JEOPARDY!
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PHT Review for Test 1
Skills for success
PHT
Misc. Definitions
ToughStuff
Pathways
100
100
100
100
100
200
200
200
200
200
300
300
300
300
300
400
400
400
400
400
500
500
500
500
500
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Skills for Success for 100
16 different ones, representing more than 79
different career pathways to help student
navigate their way to greater success in college
and career.
What is?
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Career Clusters
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Skills for Success for 200
A unique symbol that represents a company or
organization.
What is?
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Logo
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Skills for Success for 300
Transmission of information and feelings from one
person to another.
What is?
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Communication
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Skills for Success for 400
The ability to interact smoothly and productively
with other people. There are 3 kinds.
What is?
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Interpersonal Skills
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Skills for Success for 500
3 Types of Interpersonal Skills
What is?
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Verbal Communication Nonverbal Communication Elect
ronic Communication
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PHT for 100
Encompasses the management, marketing and
operations of restaurants and other food
services, lodging, attractions, recreation events
and travel related services.
What is?
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Hospitality Tourism
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PHT for 200
Meeting the needs of guests with _________ and
________
What is?
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kindness and good will
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PHT for 300
Provides 1 in every _____ jobs in USA.
What is?
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8
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PHT for 400
The total customer experience with business, and
includes - performance of the staff -
courtesy of staff - cleanliness of the
property - the way customers are treated during
their visit
What is?
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Customer Service
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PHT for 500
The AMS school cafeteria is considered part of
Hospitality Tourism. True or False?
What is?
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True
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Pathways for 100

• Businesses that prepare food for customers. Can
  be Casual, Fancy, Large, or Small.

What is?
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Restaurant and Food/Beverage Pathway
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DAILY DOUBLE
DAILY DOUBLE
DAILY DOUBLE
DAILY DOUBLE
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Pathways for 200
DAILY DOUBLE
Businesses that provide overnight accommodations.
What is?
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Lodging Pathway
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Pathways for 300
An activity that people do for rest, relaxation,
and enjoyment.
What is?
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Recreation, Amusement Attractions Pathway
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Pathways for 400
4 types in the Recreation, amusement pathway
What is?
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Entertainment Attractions Spectator
Sports Participatory Sports
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Pathways for 500
Business that physically move people from 1 place
to another.
What is?
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Travel Tourism Pathway
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Misc. Definitions for 100
A trip that includes several segments of the
hospitality industry, such as transportation,
lodging, meals and entertainment
What is?
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Travel Package
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Misc. Definitions for 200
A place to sleep
What is?
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Accommodation
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Misc. Definitions for 300
Refers to the area in a hospitality business that
guests usually see.
What is?
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Front-of-the-house
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Misc. Definitions for 400
An activity done for another person
What is?
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Service
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Misc. Definitions for 500
Your personal evaluation of what is important to
you.
What is?
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Values
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Tough Stuff for 100
Many food beverage businesses are located in
other ____________.
What is?
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Businesses (like movies, malls, airports, schools)
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Tough Stuff for 200
Restaurant job that gets the orders from the
servers, gives them to the station chefs or line
cooks, then checks order before they go out.
What is?
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Expediter
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Tough Stuff for 300
Those things that capture your attention and you
are willing to spend time on.
What is?
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Interests
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Tough Stuff for 400
3 things to help satisfy customer needs?
What is?
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Quality service Consistent service Importance of
Service Quality
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Tough Stuff for 500
4 Types of menus
What is?
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Fixed Cycle Market Hybrid
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