Title: Leveraging Resources: Cross Systems Partnerships for Rapid Re-Housing
1Leveraging ResourcesCross Systems Partnerships
for Rapid Re-Housing
- Washington Low Income Housing Alliance
- 24th Annual Conference on Ending Homelessness
- Wednesday, May 21st, 2014
2Ending Family Homeless Project
- Goal The intent of the Ending Family
Homelessness is to reduce homeless for households
with children who are unsheltered or living in
shelters and motels by 50 percent by 2015 - Rapid re-housing targeted for TANF households
with immediate needs - Progressive engagement - matching resources to
need through ongoing needs assessment - Active coordination with DSHS and WorkSource
3INRODUCTION
- Presentation in 5 Segments
- Roles in Partnership
- Project Partnership
- Integrating into agencys service delivery
- What we have learned
- Case Studies
- Time for Clarifying Questions between segments
and QA at the end of the presentation
4How Families Access HFCA
All entry points provide
Rapid Re-housing provider
Rural Outreach
- Screening
- Diversion
- Assessment
- Referral to rapid re-housing
- RRH for all populations
- SSVF
- RRH for specific geographic areas
- Referral to prevention
- Housing placement waitlist
HFCA- The Salvation Army Phone Walk-In Email
VOA- youth provider families with hh under 18
DV provider
5Housing Placement
- HFCA
- Maintains Waitlist for Family Housing Programs
- Using Assessment Tool places families into
appropriate housing - Works with all providers in placement process
Various scattered site rental assistance programs
Interim Housing Programs 155 units
PSH units for families 91 units
6Panelist
- Marci Sweet, Rapid Re-housing and Vocational
Program Coordinator - St. Margarets Shelter Catholic Charities of
Spokane. - Lori Hunley, Spokane WorkFirst Supervisor
- Washington State Department of Social and Health
Services - Shannon Booth, WorkFirst Supervisor
- WorkSource Spokane
7Roles in the Ending Family Homelessness Project
8Catholic Charities
- St. Margarets ShelterWe aim to embody an
environment where families have the physical,
emotional, and spiritual resources they need, to
create beneficial changes in their lives in order
to find and maintain stable housing in the larger
community - Services Provided Housing Focus-Emergency
Shelter-Transitional Housing-Permanent
Supportive Housing-Rapid Re-Housing Ending
Family Homelessness Pilot Project -
9Catholic Charities
- Receive all EFH referrals via HFCA and eJAS
- Conduct secondary screening over the phone
- -TANF eligible
- -Engaged in WorkFirst activities
- -Literally Homeless
- Complete eligibility paperwork
- Provide housing search resources and assistance
- Progressive engagement housing stabilization
services and financial assistance - Connect with DSHS case worker, and employment
service provider assist in developing a joint
case plan
10DSHS
- Case managers complete Comprehensive Evaluation
on TANF clients - Develop Individual Responsibility Plan (IRP) for
each TANF client - Identify barriers for barrier resolution
- Social workers complete Pregnancy to Employment
Assessment and Barrier Assessments on clients - Case managers Social workers refer clients to
Salvation Army co-located staff or clients can go
directly to Salvation Army
11WorkSource
- Assessment, employment preparation and job search
activities - Generally a 12 week Program
- Individualized coaching and mentoring services
- Barrier resolution
- Coach provides job referrals and job leads
connecting parents with employers
12Project Partnership
13Goals
- All partners have the same basic goal eliminate
homelessness, and secure income - We had to learn that each partner agency has
agency specific goals as well - DSHS Provide benefits, and monitor WorkFirst
compliancy - ESD Provide employment support services and
secure employment - St. Margarets Find permanent affordable
housing - Once we had an understanding of each agencys
individual goals, it was easier to partner
knowing the parameters we could all work within
14Learning about the Partners
- Met with partners individually to learn about
each of partners role - Building collaboration
- Partners met on a monthly basis, rotating
locations - Educated staff about partner roles and services
15Partner Coordination Communication
- Partners met on a monthly basis at different
sites to learn more about each of partners
service delivery - Within the monthly meeting Case Staffing took
place as well as on-going review of joint
customers being served - We all shared staff directories
- Providers received E-Jas
16Integration
17St. Margarets Integration between the Partners
- Educated our staff about the pilot program,
including goals, outcomes, and model of service - Amended our EFH Case Plans to include making
verbal contact with DSHS case manger - Amended our Case Plans to include copies of
clients IRP in each file
18DSHS - Integration between the Partners
- Co-location of Salvation Army housing provider in
DSHS local CSO - Having housing provider at DSHS, clients and
staff have more knowledge of housing
opportunities and communication with each other.
Clients are being serviced quickly first contact
19WorkSource - Integration between the Partners
- Providers attend the Monthly WorkFirst Meeting
- Co-location of Housing Provider in DSHS
20Moving Forward
21Communication between Partners
- What are we learning about communication between
Partners? - It takes building rapport and connections
- Education about each agency culture
- Job descriptions and responsibilities
- Partners specialties
- Partners resources
22How to keep buy-in
- Continue to communicate with Housing agencies
- Keep staff informed with updated housing outcomes
- We all have same goal for our clients
23Trust in each Partners expertise
- Each of know that we can pick up the phone or
e-mail at anytime for partner expertise and or
information that will help our mutual customer - We all have a very collaborative attitude towards
our goal to help the parent succeed
24Outcomes Benefits
- Outcomes based on May 2013 - April 2014 data.
25Client Benefits
- Barriers reduced
- All client providers communicating
- Wrap around services and support
26Case Study 1
- Single father parenting twins
- On TANF 7 months, exited TANF with full-time
employment - CPS case closed and full-participation in all his
required activities - Found housing and was enrolled in the EFH program
in November 2013, currently has received 7 months
of subsidized rent, and was able to contribute
over half his rent for May 2014 - Worked with Career Path Services and secured
full-time employment in April 2014 at a
convenience store - On track to exit the EFH program in July 2014
27Case Study 2
- Single mother parenting four children
- On TANF 20 months, exited TANF with full-time
employment - Found housing and was enrolled in the EFH program
in May 2013, was exited in April 2014. Received
a total of 11 months of subsidized rent - Worked with DSHS case worker, social worker, and
housing case manager closely to tailor her IRP
requirements regarding her specific mental health
barriers - Secured full-time employment in March 2014 as a
receptionist at a local health care provider
28Case Study 3
- Single mother parenting three children
- On TANF 4 months, exited TANF with employment
- Found housing in December 2013, and was exited in
January 2014, stating she had secured full-time
employment and was no longer in need of
assistance - Worked with ESD, and WorkSource and secured
employment as an in-home health care provider
29Questions or Comments?