PDCA-??

1
PDCA-??
??? ???
2
??PDCA?

• PDCA?????????,???????????????????????,???????????,
  ????????????

3
P?D?C?A

• P(Plan ??)
• ???????,??????
• D(Do ??)
• ?????,????????
• C(Check ??)
• ?????????,??????,??????
• A(Action ??)
• ????????????,??????????????
• ?????????????,??????,?????
• ?????????PDCA??,???????

4
PDCA????

• ???????Walter Shewhart??1930????,???1950??????????
  ??W. Edwards Deming???????
• ????Plan?????Do?????Check?????Action??????????????
  ??
• ???????Deming Cycle?????????Deming
  Wheel??????Shewhart Cycle??

5
????

• Quality Control Cycle ?QCC?
• Quality Improvement Team ?QIT?
• Mini Q
• RCA
• FMEA

??????
?????????????????????,??? ??????PDCA ?????????????
6
PDCA??????PLAN ????

• ???????,??????????,??
• ?????????????????????PDCA??????????????

7
PDCA??????PLAN ?????SMART

• 6 W
• Who????
• What?????????
• Where?????
• When???????
• Which???????
• Why??????????

• Specific
• ????? ?6W?
• Measurable
• ????
• Achievable
• ???
• Realistic
• ???
• Time bound
• ??????

8
PDCA??????PLAN????

• ????????????????????????,??????????????????????
  ??????????
• ????
• ???????????????????,???????????????????
• ?????????????25???????,????????????????
• ????????????????????????????????
• ????????????????????????

9
PDCA??????PLAN????

• ?????????????????????
• ???????????
• ??????????????
• ???????????????????????
• ????????,?????????

10
PDCA??????PLAN ????PDCA???????

• ??
• ??????????????,?????????????????????????
• ????????????,?????????????????????
• ???????????
• ???????????,???????
• PDCA?????????????????????????????????????????????
  ??RCA??????????FMEA?

11
PDCA??????DO????

• ??????????????????????????
• ??????????
• ???????????????

12
PDCA??????CHECK?????

• ????????????
• ?????????????
• ???
• ???????????????????????SOP
• ??????????????????????????
• ???????,?????????,???????
• ??????????????,??????????

13
PDCA??????ACTION?????????????

• ????????????,?????????,?????
• ?????????????,?????????????
• ?????????????P?

14
??

• PDCA???????????,?????????,????????????
• ???????,????????(?????)?

15
PDCA ??????