Surveys - PowerPoint PPT Presentation

1 / 20
About This Presentation
Title:

Surveys

Description:

Surveys We would like to know Berkeley College Presented by: Andrea John – PowerPoint PPT presentation

Number of Views:49
Avg rating:3.0/5.0
Slides: 21
Provided by: Cme80
Category:

less

Transcript and Presenter's Notes

Title: Surveys


1
Surveys
  • We would like to know
  • Berkeley College

Presented by Andrea John
2
  • Berkeley College is a co-educational private
    college specializing in business
  • Seven locations in New York and New Jersey and an
    online campus
  • Total Enrollment - 6035 FTE
  • 6384 headcount
  • Academic Programs
  • 9 BBA programs
  • 12 BS programs
  • 13 AAS programs
  • 1 AS program
  • 3 certificate programs

3
Why a Survey?
  • Valuable tools
  • Confirmation
  • Gather informative data

4
The Surveys
  • We currently use four surveys
  • Exit Interview survey
  • RSVP survey
  • Pending Application survey
  • Opt Out survey

5
Exit Interview Email
Link to Interview Survey
Link to Opt-Out Survey
6
Exit Interview Survey Via Pathfinder
Link on VIP (Pathfinder) page
7
Exit Interview Survey
8
Why The Exit Interview Survey?
  • Exit Interview Survey
  • Sent within 24 hours of visiting a campus
  • Gives us feedback
  • Networking

9
Répondez Sil Vous Plaît (RSVP Survey)
10
Répondez Sil Vous Plaît (RSVP Survey)
  • Used for
  • Open House
  • Major specific events
  • Reminders
  • Can add an appointment setting option

11
Répondez Sil Vous Plaît (RSVP Survey)
12
Why The RSVP Survey?
  • RSVP Survey
  • Allows us to keep track of more specific
    information
  • Bringing friend
  • How many seats to reserve
  • Reschedule appt if not attending

13
Pending Application Email
Link to what happened survey
14
Pending Application Email
15
Why The Pending Application Survey?
  • Pending Application Survey
  • Surveys can be used as gentle but urgent
    reminders
  • Gives us feedback
  • More accurate follow up

16
Opt-Out Survey
Link to Opt-Out Survey
17
Opt-Out Survey
18
Why the Opt-Out Survey
  • Opt-Out Survey
  • More Information
  • Marketing
  • Clean up

19
Results
  • 123 responses to an Open House survey
  • (0.34) - 61,544 prospects received this email
  • 46 responses to a Parent Day Open House survey
  • (0.55) 6,660 parents received this email
  • 28 responses to a Fashion Workshop survey
  • (0.16) 12,895 prospects received this email
  • 357 responses to the Exit Interview survey
  • (9.1) 3,310 prospects received this email
  • 67 applicants filled out the Pending Application
    survey
  • (4.1) - 1,603 applicants received this email

20
Andrea John
  • Contact information
  • Berkeley College
  • 99 Church Street
  • White Plains, NY 10601
  • 914-694-1122 X 3305 atj_at_berkeleycollege.edu
Write a Comment
User Comments (0)
About PowerShow.com