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DHS LEADERSHIP ACADEMY

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Employee On-Boarding Program Develop a comprehensive onboarding program for new DHS employees with an initial focus on the FICUM position A) Address turnover ... – PowerPoint PPT presentation

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Title: DHS LEADERSHIP ACADEMY


1
DHS LEADERSHIP ACADEMY
Presenter Rosemary Calhoun Presentation to DHS
Leadership Date July 16, 2014
Georgia Department of Human Services
2
Vision, Mission and Core Values
  • Vision
  • Stronger Families for a Stronger Georgia.
  • Mission
  • Strengthen Georgia by providing Individuals and
    Families access to services that promote
    self-sufficiency, independence, and protect
    Georgia's vulnerable children and adults.
  • Core Values
  • Provide access to resources that offer support
    and empower Georgians and their families.
  • Deliver services professionally and treat all
    clients with dignity and respect. Manage business
    operations effectively and efficiently by
    aligning resources across the agency.
  • Promote accountability, transparency and quality
    in all services we deliver and programs we
    administer.
  • Develop our employees at all levels of the
    agency.

3
  • The Carl Vinson Institute of Government (CVIOG)
    was asked to develop a training and development
    program to address the need for enhanced
    leadership, management, and supervisory skills in
    the Department of Human Services in an effort to
    align with and transition to Commissioner
    Hortons vision and to build organizational
    capacity.

4
THE ACADEMY
  • The first Session started January 21, 2014 and
    participants who successfully completed the
    program graduated  June 25, 2014.
  • The Leadership Academy consist of 9 days of
    in-person and group learning activities.
  • There were 26 students enrolled in the first
    session.

5
  • REQUIREMENTS
  • Commit to attend all sessions.
  • Completion of course assignments to include
    reading 5 current management books.
  • Identify a mentor and actively collaborate on
    personal leadership development.
  • Propose and prepare a team based organizational
    improvement project.

6
THE SESSIONS
  • Each session will feature different topics. In
    support of the progressive nature of the course
    design and to reinforce learning, students will
    complete components of an Organizational
    Improvement Plan during the five intersessions
    periods and will present their plan in the final
    session
  • Participants will arrive at Sessions 25 with a
    revised version of the organizational improvement
    program component(s) that was submitted during
    the previous session. For Session 6, project
    teams are expected to arrive prepared to orally
    present their final organizational improvement
    project and submit a written version of it.
  • The CVIOG facilitator and participant peers will
    provide constructive, critical assessments of
    each plan presented.

7
Project Name General Purpose Scope Impact Outcome
Successful Career Track Development   Establish comprehensive career tracks to strengthen succession opportunities   Foster and strengthen the atmosphere of employee appreciation while subsequently encouraging employees to produce quality work towards intrinsic goals of exposure and recognition.  
Universal Intake   Allow customers to apply for benefits at either a DFACS office or a Child Support office Improve customer and field office efficiency and service by providing seem-less benefits to customers. Address technology constraints and offer multiple location common data interaction  
Rebranding the Image of DHS by Restoring Trust   Restore trust in DHS and ultimately improve the internal and external image of DHS   Address strategies for increasing the internal and external positive perception of DHS.  
The Mentorship Project       Explore the benefits and needs of reestablishing a mentorship program in DHS   The general belief is that mentoring is beneficial to staff it provides an increased level of skill and knowledge, and increases retention. There is consistent interest throughout DHS Leadership Academy participants and field staff in the importance of a support system to ensure the appropriate skills and knowledge are acquired, which in turn will increase the likelihood of success.  
  Employee On-Boarding Program    Develop a comprehensive onboarding program for new DHS employees with an initial focus on the FICUM position  A) Address turnover trends and the associated costs. B) Build and train a more competent cohesive workforce
1st SESSION PROJECTS
8
BENEFITS AS DESCRIBED BY PARTICIPANTS
9
ACADEMY 2ND SESSION
10
GRADUATES OF THE FIRST SESSION
11
QUESTIONS
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