Title: DHS LEADERSHIP ACADEMY
1DHS LEADERSHIP ACADEMY
Presenter Rosemary Calhoun Presentation to DHS
Leadership Date July 16, 2014
Georgia Department of Human Services
2Vision, Mission and Core Values
- Vision
- Stronger Families for a Stronger Georgia.
- Mission
- Strengthen Georgia by providing Individuals and
Families access to services that promote
self-sufficiency, independence, and protect
Georgia's vulnerable children and adults. - Core Values
- Provide access to resources that offer support
and empower Georgians and their families. - Deliver services professionally and treat all
clients with dignity and respect. Manage business
operations effectively and efficiently by
aligning resources across the agency. - Promote accountability, transparency and quality
in all services we deliver and programs we
administer. - Develop our employees at all levels of the
agency.
3- The Carl Vinson Institute of Government (CVIOG)
was asked to develop a training and development
program to address the need for enhanced
leadership, management, and supervisory skills in
the Department of Human Services in an effort to
align with and transition to Commissioner
Hortons vision and to build organizational
capacity.
4THE ACADEMY
- The first Session started January 21, 2014 and
participants who successfully completed the
program graduated June 25, 2014. - The Leadership Academy consist of 9 days of
in-person and group learning activities. - There were 26 students enrolled in the first
session.
5- REQUIREMENTS
- Commit to attend all sessions.
- Completion of course assignments to include
reading 5 current management books. - Identify a mentor and actively collaborate on
personal leadership development. - Propose and prepare a team based organizational
improvement project.
6THE SESSIONS
- Each session will feature different topics. In
support of the progressive nature of the course
design and to reinforce learning, students will
complete components of an Organizational
Improvement Plan during the five intersessions
periods and will present their plan in the final
session - Participants will arrive at Sessions 25 with a
revised version of the organizational improvement
program component(s) that was submitted during
the previous session. For Session 6, project
teams are expected to arrive prepared to orally
present their final organizational improvement
project and submit a written version of it. - The CVIOG facilitator and participant peers will
provide constructive, critical assessments of
each plan presented.
7 Project Name General Purpose Scope Impact Outcome
Successful Career Track Development Establish comprehensive career tracks to strengthen succession opportunities Foster and strengthen the atmosphere of employee appreciation while subsequently encouraging employees to produce quality work towards intrinsic goals of exposure and recognition.
Universal Intake Allow customers to apply for benefits at either a DFACS office or a Child Support office Improve customer and field office efficiency and service by providing seem-less benefits to customers. Address technology constraints and offer multiple location common data interaction
Rebranding the Image of DHS by Restoring Trust Restore trust in DHS and ultimately improve the internal and external image of DHS Address strategies for increasing the internal and external positive perception of DHS.
The Mentorship Project Explore the benefits and needs of reestablishing a mentorship program in DHS The general belief is that mentoring is beneficial to staff it provides an increased level of skill and knowledge, and increases retention. There is consistent interest throughout DHS Leadership Academy participants and field staff in the importance of a support system to ensure the appropriate skills and knowledge are acquired, which in turn will increase the likelihood of success.
Employee On-Boarding Program Develop a comprehensive onboarding program for new DHS employees with an initial focus on the FICUM position A) Address turnover trends and the associated costs. B) Build and train a more competent cohesive workforce
1st SESSION PROJECTS
8BENEFITS AS DESCRIBED BY PARTICIPANTS
9ACADEMY 2ND SESSION
10GRADUATES OF THE FIRST SESSION
11QUESTIONS