Art of Listening

1
Art of Listening
2
Question for you

• Are Hearing
• and
• Listening
• one and the same thing?

3
Answer.

• There is a relationship between the words but
  they are not synonymous.
• Hearing is the perception of sound either
  consciously or unconsciously.
• Listening is a conscious effort to hear and
  interpret and understand what is being said.

4
Why Listen?

• Listening
• Improves language skills
• Broadens your knowledge
• Improves your ability to understand and recognize
  people
• Effective listening is a way of showing people
  that they have your attention and respect.

5
The Listening Process

• It is a process of hearing and thinking
• Where whatever is heard is
• Weighed
• Analyzed
• Sorted
• Classified and
• Evaluated.

6
Attributes of good listening

• 1. A readiness to listen
• 2. An ability to discriminate between ideas
• 3. A capacity to give meanings to selected sounds
• 4. The ability to relate meanings given to sounds
  to other experiences
• 5. Ability to evaluate the medium and manner of
  the sound presentation

7
Question for you..

• Do you think listening means agreeing to the
  other persons point of view?

8
Answer

• No.
• Listening helps in knowing what the other person
  thinks about the matter. Your opinion on the
  topic can be similar or different.

9
How to listen

• Keep your mouth closed but mind opened..
• Good listeners respond to the speaker with
• Eyes
• Verbal response
• Any response that makes speaker aware of
  importance of his/her presence

10
What not to do when someone speaks.

• Yawn
• Fake attention
• Type on the laptop
• Read a book
• Watch the TV
• Interrupt and argue
• Make faces at the speaker

11
Listening Actively..

• Act like and active listener
• Be physically and mentally alert
• Tune in to what the speaker is saying
• Give right responses to questions asked
• Interact respectfully with the speaker on the
  topic and exchange ideas
•  

12
Thank You!

Listening ability can be improved with practice!