English for Information Professionals

1
English for Information Professionals
2
Greeting

• In every culture, greeting is a part of everyday
  social interaction. People around the world greet
  each other differently

3
How people in various countries greet each other?
4
How people in various countries greet each other?

• people rub their noses for greeting.

5
How people in various countries greet each other?

• social kissing between men is common

6
How people in various countries greet each other?

• people always shake hand when they meet.
• young people always elaborate handshaking and
  hand slapping

7
How people in various countries greet each other?

• people always bow their head
• people always slight bow, with the palms pressed
  together to the chest.

8

• It is typical for Thai people to greet others by
  saying "Where are you going?" or "Where have you
  been?"
• Native English speakers say
• " Hello, how are you?" or
• "Good morning. How are you?"
• It depends on who you are talking to.

9
Formal

• Good Morning (Mr..)
• Afternoon (Miss..)
• Evening (Mrs)
• How are you?
• Its nice to see you.
• Welcome to

• Good Morning (Mr..)
• Afternoon (Miss..)
• Evening (Mrs)
• Im fine. Thank you. And you?
• Nice to see you too.

10
Informal

• Hello, B.
• Hi, B.
• Great to see you.
• Nice to see you.
• How are you doing?

• Hello,A.
• Hi, A.
• Great to see you too.
• Nice to see you too.
• Ok, How about you?

11
1. Greeting friends or people you know very well.

• When friends meet each other, they say " Hi" or
  "Hello" to each other.
• They also ask about each other's health.
• A greeting can be accompanied by a smile.

12
Bob meets his friend, Sally, in the office

• Ben Hello, Sally.
• Sally Hi, Ben. How are you?
• Ben Fine. Thanks and you?
• Sally Very well. Thank you.                 

13
When you meet your friends or somebody you know
well, you can say

• Hello, John.
• Hi, Mary.
• Hello, John. How are you?
• Hi, Mary. How are you doing?
• Hi there.
• Hello there. 
• Whats up (Dude)?

14

• When you have not seen your friend for some
  time ,you may say
• Hello, Paul. Long time no see. How have you been?
• Hello, Chris. Nice to see you again.
• Hi Sarah. What have you been doing?
• When you call your friend, first name or
  nickname is
• usually used such as John, Mary, Sam

15
2. Greeting Other People

• When you meet someone you do not know very well
  or someone who you are older people, you should
  call that person by the family together with the
  title such as Mr., Mrs., or Miss

16

• Ms. Wilson Good morning, Mr. Smith.
• Mr. Smith Good morning, Ms. Wilson.
• Ms. Wilson How are you this morning?
• Mr. Smith I'm very well. Thank you. How are
  you?
• Ms. Wilson I'm fine . Thank you.

17
Choose the best answer

• 1 You meet your English teacher in a department
  store, you say
• A. Hello, teacher.
• B. Hello, David.
• C. Hello, Mr. Anderson.
• 2 You meet your friend, Jane, on the way to your
  class, you say.
• A. Hi, Miss Jane
• B. Hi, Jane
• C. Good morning, Miss Wilson

18
Choose the best answer

• 3 You are a receptionist at a hotel. A guest
  walks in and wants to check in. You say
• A. Hello. How are you?
• B. Good morning, sir. May I help you?
• C. I'm a receptionist. What do you want?
• 4 You want to introduce Mr. Michael Anderson to
  your boss. You say
• A. Mr. Somchai, I 'd like you to meet Mr.
  Anderson.
• B. Mr. Somchai, I 'd like you to meet Mr.
  Michael.
• C. Excuse me, I'd like you to meet Anderson.

19
Pair practice sample conversations with audio
(practice with a learning partner)

• Greetings in Passing
• Greetings before a Conversation
• Greetings in the Classroom
• Greetings in Business
• Greetings at a Party or Social Event
• Greetings in a Friend's Home

20
Greetings in Passing

• It is polite to greet a person you know.
• However, you don't always have time to stop and
  have a conversation.
• Just remember to smile as you say hello.
• A small wave is also polite.
• Sometimes you pass the same person a second time
  on the same day. You can say Hello again" or
  just smile.

21
Tips

• Slow down to greet someone you know. You don't
  have to stop what you are doing (walking,
  working, shopping).
• Say an appropriate form of hello.
• Smile and wave.

22

• Hello
• Hi
• Good morning
• Good afternoon
• Good evening
• Hey, John.
• How's it goin'?
• Good night is a farewell (goodbye) phrase. It is
  NOT a greeting to use at night time.
• Native speakers often shorten "going" to "goin"
  in casual greetings.

23
Slang greetings in passing

• Using slang in a greeting is typical between
  close friends. Teens often use slang when they
  greet each other. Certain English speaking
  countries also have their own popular form of
  "hello".
• Howdy
• Hiya
• Whazzup?
• Yo
• G'day (Australia)

24
Greetings before a conversation

• Sometimes you stop and talk for a minute as you
  say hello.
• This type of greeting is followed by a
  conversation.
• Close friends often hug when they greet each
  other, especially after a long time without
  seeing one other.
• Men sometimes give each other a hand shake or a
  high-five (touch palms above the head).

25
Tips

• Stand near a person and say hello.
• Express happiness to see a person.
• Ask a question or begin a conversation.

26
Useful Phrases

• Nice to see you.
• Long time no see. (I haven't seen you in a
  while.)
• What have you been up to?
• How are things?
• It's been a while. (It's been a while since I've
  seen you.)
• What's new?
• Not much. (answer to What's up?)

27
Pair Practice (casual between friends or
coworkers)

• A Hi Corey.
• B Hey, Jennifer. Good to see you. (hug)
• A Me too. How've you been?
• B Busy, you?
• A Pretty good. How's your new job?
• B It's okay. There's a lot to learn. What's new
  with you?
• A Not much. The kids are back at school.

28
Greetings in the Classroom

• It is polite to greet a new student that joins
  your class.
• Introductions immediately follow this type of
  greeting.

29
Tips

• Say hello and exchange names.
• Exchange nationalities.
• Engage in one line of small talk (weather,
  surroundings, news).

30
Useful Phrases

• I'm from...(city or country)
• I hear it's beautiful/hot/expensive there.
• How do you like it here?
• How long have you been here?
• Learners often say "I come from..." instead of
  "I'm from...". Native speakers use "come from"
  for things or animals, not people The toys come
  from China. Milk comes from cows.

31
Listen and read

• A Hello. I'm Sasha.
• B Hi Sasha. I'm Brent. (hold out hand to shake)
• A Nice to meet you Brent. Where are you from?
• B Chicago, Illinois. And you?
• A I'm from Australia. I live in a small town
  near Sydney.
• B Australia. Wow. I've always wanted to go
  there. How long have you been in Canada?
• A I just arrived this week. It's my first day of
  school.
• B Really? I think you'll love Vancouver. It's
  really beautiful here.

32
Greetings in Business

• Proper etiquette is important in business
  greetings. Make sure to use polite language such
  as "please" and "thank you". Appropriate titles
  and gestures should also be used. Shaking hands
  is common in most English speaking countries. It
  is also important to smile.

33
Tips

• Introduce yourself with name and title.
• Shake hands.
• Express happiness to meet the other person.
• Give or accept directions.

34
Useful Phrases

• Please have a seat.
• Thanks for agreeing to meet with me.
• He'll be right with you.
• Can I offer you something to drink?
• My pleasure.

35
Listen and read

• A Hello. I'm Mia Conners.
• B Hi Mia. I'm David Sinclair, and this is my
  partner Gina Evans. (hold out hand to shake)
• A Nice to meet you Mr. Sinclair and Ms Evans.
  Thank you for taking the time to meet with me
  today.
• B It's our pleasure. And please, call us David
  and Gina. Can I take your coat?
• A Thank you.
• B No problem. Please take a seat and we'll be
  right with you.

36
Greetings at a Party or Social Event

• It is polite to greet many people at a social
  event.
• This is called "mingling".
• After you greet people you know look for people
  you haven't met before.
• Introduce yourself and start a conversation.

37
Tips

• Say hello and introduce yourself to a person who
  is not in a conversation.
• Talk about your relationship to the host.
• Discuss one party related item (food, theme,
  length of stay).

38
Useful Phrases

• Who are you here with?
• How do you know Jane? (party host)
• I don't think we've met.
• Have you been here long?
• Have you tried the cheese dip/dessert/punch?
• Where did you get your costume?
• The food looks great. I can't wait to try the
  dip.
• I love your dress/shirt/hat. It really suits you.
  (looks good on you)
• These decorations are wonderful. I love the table
  cloth/balloons/flowers.

39
Listen and read

• A I don't think we've met. I'm Stacey. (hold out
  hand to shake)
• B Hi Stacey. I'm Carl.
• A Hi Carl. So, how do you know Jane?
• B Oh, Jane and I used to work together at a
  coffee shop.
• A Oh, you mean when you were working in Japan?
• B That's right. And how do you know her?
• A Actually, Jane is my cousin. Our moms are
  sisters.
• B No way! You two don't look anything alike.

40
Greetings in a Friend's Home

• When you go into a friend's home, it is polite to
  greet other people (relatives/roommates) in the
  house.
• Say hello and introduce yourself. A conversation
  may or may not follow.

41
Tips

• Introduce yourself to people you don't know.
• Express happiness to meet the other person.
• Make small talk.

42
Useful Phrases

• You can call me...
• Thanks for coming.
• Thanks for having me.
• I've heard so much about you.
• You have a beautiful home.

43
Listen and read

• A Hi Mike. I've heard so much about you. Jesse
  says you love to play guitar.
• B Yes I do, Mrs. Simpson. Nice to meet you.
• A We're glad to finally be able to meet you.
  Dinner will be ready in about twenty minutes.
• B Is there anything I can do to help?
• A No, everything is pretty much ready. We're
  just waiting on the roast. I hope you like roast
  beef.
• B Yes, of course. Jesse tells me you are a
  fabulous cook.

44
Information professionals

• A Good morning, mam. How can I Help you?
• B Good morning. ld like to borrow some books
  like Da Vincci Code or Harry Potter and the
  Goblet of Fire.
• A O.K. Please come this way, mam.
• Madam or Madame (f) (N.) polite form of address
  to a woman, whether married or unmarried, usually
  somebody one does not know personally

45

• A Good morning. Are you Mr. Smith? Welcome to
  Chiang Mai Rajabhat University Library.
• B Good morning, mam. Its very nice to see you
  again.
• A Please come this way. Ill show you around.
• B Thank you so much. Its very kind of you.
• A Its a great pleasure for me

46
Introducing

• Introducing oneself
• Introducing someone to other (s)
• Introducing someone to audience

47
Formal
May I introduce you to Id like to introduce you
to Id like you to meet
Mr. .. Ms. . Mrs. . Khun.
A
How do you do.
B
Im pleased to Its a pleasure to Its nice
to Nice to Pleased to
see you. know you. meet you.
C
How do you do.
Im pleased to Its a pleasure to Its nice
to Nice to Pleased to
see you. (too) know you. meet you.
48
Informal
Can I introduce you to This is I want you to meet
James. Cindy. Paul
A
Hello, (James). Hi, (Paul)
B
Nice to meet you. Pleased to see you
C
Hello, (B). Hi, (B).
Nice to meet you too. Pleased to see you too.
49
Good bye.
Ive got to go. I have to leave now. I think I
have to leave now.
See you tomorrow. See you later. Good bye.
A
Ill call you later. Ill see you later. Ill
talk to you later
Bye. Good night.
B
See you. Take care.
See you (tomorrow). Good bye. Bye. Good night.