St???e?a%20??????s??%20?p??e???se??

1
St???e?a ??????s?? ?p??e???se??

• ??sa????
• ??. ??p? ????d???

2
??????s?

• ???sµ?? ??ad??as?a s?ed?asµ?? - ?p?st??????
  pe??ß?????t?? s??e??as?a? p??? ep?te???
  s???e???µ???? st????
• ?fa?µ??? ???e e?d??? ???a??sµ?, ???e ep?ped?
  ??????s??

3
?p??e???s? - ???sµ??
4
?s?te???? pe??ß?????

• e??as?a,
• ?ef??a??,
• f?s????? p????? (p??te? ??e?, e????e?a ?.?.p.),
• ??e??a ?a? te???????a,
• e??as?a??? ?µ?de? ?a?
• ste???? d?????s??.

5
?a??de??µa

• Vodafon
• ?p??es?e? ???s?? ????t?? t??ef???a?
• S?µß??a???
• ?a?t?????t??
• ?t?s??? ??????µ???? ap?????sµ??, 31/3/2009
• ???t??
• ??e??a ?a? te???????a
• ???as?a??? ?µ?de?
• Ste???? d?????s??

6
???te???? pe??ß????? (1/2)

• ??????µ??? d??stas? (?ef??a??, e??as?a,
  a?ta????st??, p??µ??e?t??, ?ata?a??t??, d?µ?s???
  t?µ?a?, ?efa?a?a????),
• te????????? e?????? (??a ????? ?a? µ??a??µata,
  ?a???t?µ?e? ?.t.?.),
• ????????? ?a? p???t?sµ??? d??stas? (a??e?,
  pep????se??, ?ata?a??t??? s?µpe??f???),
• ??µ???-p???t??? pe?????? (p???t??? sta?e??t?ta,
  ??ß????s?, ??µ??, d?e???? pe??ß????? ?.?.p.)

7
???te???? pe??ß????? (2/2)

• ?µes?
• a?ta????st??, p??µ??e?t??, pe??te? ?a?
  ???µ?st???? pa?????te? (d?µ?s?a d?????s?,
  s??d???ta, e???d?t???? ???a??se??, µ?
  ??ße???t???? ???a??se?? ?.?.).
• ?µµes?
• p???t??? pe??????, ????????? d??stas?, d?e????
  pe??ß?????, te????????? e?????? ?a? ?e????
  ?at?stas? ??????µ?a? (p??????sµ??, ?.?.?.)

8
?a??de??µa

• Otenet, Wind Hellas, Tellas, Forthnet, Q klp
• ?e??te?
• ?e????????? e??????
• ?ta????? ?pe?????t?ta
• ?e??ß?????, ??e?a, ????????? s??e?sf???
  ??????e?
• ???µ?se?? a?????

9
?a??de??µa

• Vodafon, Otenet, Wind Hellas, Tellas, Forthnet, Q
  klp
• ?e??te?
• ?e????????? e??????
• ?ta????? ?pe?????t?ta
• ?e??ß?????, ??e?a, ????????? s??e?sf???
  ??????e?
• ???µ?se?? a?????

10
?e?t?????e? ?e?a???a
??????s?
S?ed?asµ??
???tata ste????
Ste???? µesa??? ep?p?d??
Ste???? p??t?? ep?p?d??
11
??????t??? Ste????

• ??a??t?te?
• ???s?p????
• ?e??????
• S?ed?asµ??
• ??t??????

• St????
• ??e??asµa
• ????s? pa?a??????t?ta? (pa?a????/p????)

12
??a??t?te? - ?e?a???a
??t?????? ?a? s?ed?asµ??
???te?a ste????
???s?p????
Ste???? µesa??? ep?p?d??
?e??????
Ste???? p??t?? ep?p?d??
13
Te???e?

• ?. Weber
• ?ata??µ? e??as?a? ?a? s??t???sµ?
• W. Taylor
• ?p?st?µ????? teµa??sµ? e??as?a? se ep?µ?????
  ?a?????ta, ep????? - e?pa?de?s? p??s?p???? ?a?
  ??e????
• S?st?µat??? s?????? ?a? a????s? st???e???
• ?. Fayol
• ?e?t?????e?

14
??????t???? ?e?t?????e?
S?ed?asµ??
??es?a
??????s?
??e????
Ste????s?
S??t???sµ??
15
S?ed?asµ??

• ?a????sµ??
• ??t??e?µe????? st????
• ???se??
• ?e??t? e?a??a?t???? p??t?se??
• ???? ap?f?se??

16
??????s?

• ??a????sµ?? e??as???
• S??se?? e???s?a?
• G?aµµ?? e??????
• ?p????????a
• ?p?peda ????? ap?f?se??

17
Ste????s?

• ???sd????sµ?? p??s??t??
• ?ata??af? a????p???? p????
• ?p?????, p??a????, e?pa?de?s? p??s?p????

18
??es?a

• ?a??d???s? e??a??µ????
• ?s??s? ep??????
• ??µ??????a pe??ß?????t?? ß??t?st?? ap?d?s??

19
??e????

• ????????s?
• ??????s? d?ast????t?t?? p??? ep?te??? st????

20
S??t???sµ??

• ?p?te??? a?µ???a? µeta?? at?µ???? ?a? s?????????
  p??spa?e??? p??? p?a?µ?t?s? st???? ?µ?da?

21
???t??? ??s?d?? - ???d??