HOW TO

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Its all about  CHANGE

• By Nick Dyer

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The seat-belt sign The no talking sign are lit
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For your enjoyment...there is a short In-Flight
movie. Please pay attention and enjoy
yourselves.
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Accredited Endorsed by 
Translated into 1,892 languages Including
AiEEWRIOnjSAGBNB hVbBNMgt c jE () (ELPHIN)
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4 Faces of Illumination 
1. Awareness of Change
2. Reflection upon Change
3. Illumination about Change
4. Motivation to Change
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4 Faces of Illumination (recap) 
1. Awareness of Change
2. Reflection upon Change
4. Motivation to Change
3. Illumination about Change
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A.R.I.M. 
? Resistance ? Reluctance ? Apprehension ? Fear
2. Reflection
1. Awareness
of change
upon change
? Self-directed ? Self-motivated ?
Self-fulfilled ? Solution focused
3. Illumination
4. Motivation
about change
to change
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In preparation for landing....the seat-belt signs
are lit. Ensure your tables are secure and
Your seats in the upright position. Silvana will
now move through the cabin and handout your
Flight Certificates. Thank you for choosing to
fly with TAA ....the educated choice in
travel
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ASKING Them
Self-directed Self-motivated Self-fulfilled Soluti
on focused
therapist
COACH
PROBLEM orientated
SOLUTION orientated
manager
teacher
TELLING Them
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Coaching ......the 4cs! 

• Coaching
• Conveys the
• Challenge to
• Change

• Behaviour
• Thoughts
• Confession
• Motivation
• Discovery/Ownership

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Coaching ......defined! 

• its
• supervised practice

programmorph