PREVENTING AND TACKLING ANTI-SOCIAL BEHAVIOUR WORKSHOPS

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PREVENTING AND TACKLING ANTI-SOCIAL BEHAVIOUR
WORKSHOPS
David ClarkeHead, Anti-social Behaviour
UnitHome Office Louise ArnoldGroup Director -
Community SafetyENCAMS
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Tackling anti-social behaviour is a national
priority

• Governments priorities, set out in Public
  Service Agreements
• PSA Delivery Agreement 23 sets out the
  Governments priority actions for tackling crime
  and anti-social behaviour

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National priority

• Priority Action 3 is to tackle the crime,
  disorder and anti-social behaviour issues of
  greatest importance in each locality, increasing
  public confidence in the local agencies involved
  in dealing with these issues
• Two indicators under Priority Action 3
• Indicator 3
• Public confidence in local agencies dealing with
  the ASB and crime issues that matter to people in
  their local area
• Indicator 4
• Perceptions of anti-social behaviour

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Why do perceptions matter?

• It creates a negative cycle perceptions affect
  confidence, confidence affects fear, fear affects
  personal behaviour and engagement
• It affects personal behaviour and the capacity of
  communities to maintain safety and order (less
  willing to report crime, give evidence or
  challenge wrong doing)
• Affects quality of life 37 of the public say
  fear of crime has a high or moderate impact on
  their quality of life

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Anti-social behaviour covers a wide range of
local agencies work

• Seven strands that drive perceptions
• Not just
• Teenagers hanging around on the streets
• People using or dealing drugs
• People being drunk or rowdy in public places
• Also covers
• Noisy neighbours or loud parties
• Rubbish or litter lying around
• Vandalism, graffiti and other deliberate damage
  to property
• Abandoned or burnt out cars

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What do we know?

• We know that
• performance data is heavily influenced by local
  agencies performance on communications
• addressing issues of greatest priority in a local
  area is strongly associated with confidence
• a key factor is indirect experience which means
  local media are vital to building public
  confidence in the responsiveness of local
  agencies to tackling crime and ASB and
• perceptions are heavily influenced by direct
  personal experience of agencies responses to
  crime and ASB, which can be best managed by
  agencies meeting the needs of victims and
  witnesses
• Identify the problem, deal with it, tell people
  what youve done

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Q On the whole, do you think that over the past
year these anti-social behaviour problems have
got better or worse in your area, or have they
not changed?
Communications matter
Better
Worse
Net
People who feel informed about how ASB being
tackled
17
22
5
People who do not feel informed about how ASB
being tackled
26
10
-16
Source Ipsos MORI
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Confidence in Police ..
Net
Confident
Not confident
People who feel informed about how ASB being
tackled
33
32
65
People who do not feel informed about how ASB
being tackled
-15
56
41
Confidence in Local Authority..
People who feel informed about how ASB being
tackled
13
41
54
People who do not feel informed about how ASB
being tackled
-39
67
28
Source Ipsos MORI
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Where are we on anti-social behaviour?

• Tackling perceptions of anti-social behaviour
• Continued commitment to the use of anti-social
  behaviour tools and powers
• Support and challenge to local agencies

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Tackling perceptions of anti-social behaviour

• Greater focus across the seven strands of
  anti-social behaviour
• Funding for pilot areas to raise public awareness
  of action to tackle anti-social behaviour
• Multi agency activity
• High visibility police operations
• Community events
• Communications

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Continued commitment to tools and powers

• MPs pack
• Launching the online tools and powers portal
• Raising public awareness

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Support and challenge to local agencies

• Anti-social behaviour Actionline - advice on how
  to implement legislation, support and advice on
  difficult cases and promoting good practice (0870
  220 2000)
• Anti-social behaviour website - advice on tools
  and powers, case studies and information on
  guidance (www.respect.gov.uk)
• ASB Focus newsletter
• The Anti-social Behaviour Squad

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Research Aims

• to understand the factors which affect public
  satisfaction with cleanliness across London
• to establish links between actual standards of
  local environmental quality and public perception
  of, and satisfaction with, standards.

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Methodology

• 2407 on street, face to face interviews with
  residents
• Stratified sample - aim to achieve at least 60
  interviews with residents of each of the 33
  boroughs
• Broad representative quotas based on the
  demographic data of each London borough was set.
  
• The survey lasted approximately 10 minutes and
  was conducted over weekends, weekdays and
  evenings to ensure a representative sample

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ImportanceforSpend
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Rating of Problem
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Expectation v Reality
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Appearance of the Area and Feelings of Safety -
Satisfaction
A greater proportion of residents of boroughs in
IMD quartile 1 (least deprived) were satisfied to
some extent (55) with how their area looked in
comparison to residents of boroughs in IMD
quartile 4 (most deprived, 44).
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Appearance v Feelings of Safety
Most satisfied with how safe they feel, most
satisfied with how the area looks
Least satisfied with how safe they feel, least
satisfied with how the area looks
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Feelings of Safety in Home
Men 72 Women 65
A greater proportion of residents from on the
ground Q1 and Q2 (75 and 72) stated that they
felt very safe in their own home in comparison to
residents of Q3 and Q4 boroughs (66 and 61).
A greater proportion of residents from IMD Q1 and
Q2 boroughs felt very safe in their own home (77
and 74) when compared to residents of Q3 and Q4
boroughs (63.and 61)
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Feelings of Safety After Dark
A lower proportion of residents from boroughs in
IMD quartile 4 (most deprived) answered that they
felt very safe in their street after dark or
very safe in their area after dark when
compared with quartiles 2,3 and 4.
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Interest in Getting Involved
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Overall Satisfaction
Those in the most deprived quartile of local
authorities (Q4) were the least satisfied overall
with their area as a place to live (56 satisfied
to some extent) compared with quartiles 1,2 and 3
(74, 73 and 73 respectively)