Company Name

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
STRATEGIC MANAGEMENT BUAD 4980
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Organizational Leadership Attributes

• Leadership
• The process of transforming organizations from
  what they are to what the leader would have them
  become
• Desire to change the status quo
• Vision of the desired future
• Process for bringing about change

STRATEGIC MANAGEMENT BUAD 4980
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Organizational Leadership Attributes
STRATEGIC MANAGEMENT BUAD 4980
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Organizational Leadership Attributes

• Setting a Direction
• Understand the organization and all of its
  stakeholders capabilities, limitations,
  potential
• Understand the current environment, environmental
  trends and futures
• Create a vision that positions the company in a
  future state what it should become to realize
  its potential relative to its future environment

STRATEGIC MANAGEMENT BUAD 4980
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Organizational Leadership Attributes

• Designing the Organization
• A strategic leadership activity of building
  structures, teams, systems, and organizational
  processes that facilitate the implementation of
  the leaders vision and strategies
• Requires a lot of insight, decisions and internal
  organizational support to implement

STRATEGIC MANAGEMENT BUAD 4980
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Organizational Leadership Attributes

• Difficulties in implementing the leaders vision
  and strategies
• Lack of understanding of responsibility and
  accountability among managers
• Reward systems that do not motivate individuals
  and groups toward desired organizational goals
• Inadequate or inappropriate budgeting and control
  systems
• Insufficient mechanisms to coordinate and
  integrate activities across the organization

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Organizational Leadership Attributes

• Developing an excellent and ethical
  organizational culture
• The organizational culture should reinforce core
  competencies and high ethical standards
• Leaders are the role models for the
  organizational culture
• Leaders who fail to demonstrate ethical behavior
  undermine the ethical standards of the
  organization

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Elements of Effective Leadership

• Integrative Thinking
• The process by which people reconcile opposing
  thoughts to identify creative solutions that
  provide them with more options and new
  alternatives
• Identify and consider multiple avenues and
  conflicting ideas
• Determine multiple outcomes from following each
  idea to its logical conclusion
• Decide on the best or most feasible outcome

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Elements of Effective Leadership

• Overcoming Barriers to Change
• Reasons why organizations are prone to inertia
  and slow to change
• Risk aversion and resistance to change
• Systemic organizational barriers
• Individual behavioral barriers - mindset
• Political barriers power relationships
• Personal time constraints

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
A Leaders Bases of Power
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Leadership Traits

• Key Leadership Traits
• Technical Skill (Applied Knowledge)
• Cognitive Ability (Analytical Capability)
• Emotional Intelligence

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
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Leadership Traits

• Emotional Intelligence
• An individuals capacity for recognizing his own
  emotions and those of others
• Encompasses five components of self awareness
• Self Awareness
• Self Regulation
• Motivation
• Empathy
• Social Skill

STRATEGIC MANAGEMENT BUAD 4980
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Emotional Intelligence
STRATEGIC MANAGEMENT BUAD 4980
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Leadership Traits

• Effective leaders have empathy for others
• Effective leaders are astute judges of people
• Effective leaders are passionate about what they
  do, and they show it
• Effective leaders create personal connections
  with their people

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Inspiring and Motivating People

• Successful Learning Organizations
• Create a proactive, creative approach to the
  unknown
• Actively solicit the involvement of employees at
  all levels
• Enable all employees to use their intelligence
  and apply their imagination

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
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Empowering People

• Top-Down Approach (Control-Oriented)
• Start at the top
• Clarify the organizations mission, vision and
  values
• Clearly specify the tasks, roles and rewards
• Delegate responsibility based on demonstrated
  capability
• Hold people accountable for results

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
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Empowering People

• Bottom-Up Approach (Trust-orientated)
• Start at the bottom
• Learn the needs of employees and what motivates
  them
• Teach employees self-management skills and model
  desired behaviors
• Build teams to encourage cooperative behavior
• Encourage innovation and intelligent risk-taking
• Trust people to perform

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Sharing Internal Knowledge

• Open Book Approach
• Track daily, weekly and month-to-date performance
  metrics at all levels of the organization
• Share metrics with all levels of employees
• Teach employees what the metrics mean and how
  they influence them
• Share key financial results tied to metrics and
  explain what they mean

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
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Sharing External Knowledge

• Benchmarking
• Comparing basic performance metrics and financial
  indicators across comparable organizational units
• Internal benchmarking compares key metrics and
  financial indicators across similar functional
  units of the same company
• External benchmarking compares key metrics and
  financial indicators across similar functional
  units of the same industry

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Stimulating Creativity and Challenge

• Create a sense of urgency to change and improve
• Allow challenge of the status quo and dissenting
  opinions
• Foster innovative risk taking
• Foster curiosity and experimentation

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Creating an Ethical Organization

• Organizational Ethics
• The values, attitudes, and behavioral patterns
  that define an organizations operating culture
  and that determine what an organization holds as
  acceptable behavior

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
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Creating an Ethical Organization

• Organizational vs. Personal Ethics
• Organizational ethics policies benefit the
  organization by creating boundaries that limit
  legal liability and maintain regulatory
  compliance
• Organizational ethics are also valued in customer
  and supplier relationships, and convey a sense of
  social responsibility and trust in the marketplace

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Creating an Ethical Organization

• Organizational vs. Personal Ethics
• Management leadership at all levels provides the
  role model for ethical behavior
• Personal ethical values that are inconsistent
  with organizational ethics can create
  organizational conflict
• Punitive actions taken against employees who
  violate ethical standards are after-the-fact and
  not likely to change personal values
• Recruit employees whose ethical values are
  consistent with the organizational standards

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Creating an Ethical Organization

• Compliance-Based Ethics Programs
• Programs for building ethical organizations that
  have the goal of preventing, detecting, and
  punishing legal violations
• Integrity-based ethics programs
• Programs for building ethical organizations that
  combine a concern for law with an emphasis on
  managerial responsibility for ethical behavior

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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Creating an Ethical Organization
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CREATING A LEARNING ORGANIZATION AND AN ETHICAL
ORGANIZATION
Creating an Ethical Organization

• Elements of Corporate Ethics Programs
• Leadership role models and involvement
• Corporate codes of conduct
• Detailed policies and procedures defining
  specific situations and issues
• Employee training with management involvement and
  leadership
• Review of rewards and incentive systems for
  potential conflicts with ethical standards

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