WORK ORDER MANAGEMENT

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WORK ORDER MANAGEMENT USING A COMMUNICATIONS
INTEGRAL SYSTEMS
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INTRODUCTION
- System completely implemented with 2 modules
LV meter installation
LV disconnection and
restoration
- Covering 1.3 millions of Work Orders
- The system allows the WO management from
different locations, accesing by INTERNET, and
uploading and downloding WO directly from the
field PDA using GSM/GPRS or by Basic Telephone
Network
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MODELLING
- The organization is based in WOMC (Work Order
Management Center) geographically distributed
- Remote access to the system from the WOMC,
using ADSL linet to access via INTERNET
- Uploading and downloading of WO in field on the
PDA using the Basic Telephone Network
- The same using GSM/GPRS
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ARCHITECTURE
HOST
AIX
Communications Server
Data Base
FTP
Metaframe Server
NAT Server
PDA
Internet Connection
CRADLE
EXTERNAL PC
BUREAU - PC
PDA
PDA
MODEM
CRADLE
GSM/GPRS CONNECTION
BTN CONNECTION
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BENEFITS
- Field management optimization reduces costs and
improves field workers efficiency
- The WO management may be executed from
different locations
- The real-time WO status by be known due to the
on-line uploading and downloading
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MOVILCOM PROJECT - Mobile communication
integral system oriented to public services and
utility companies - Development based in a
pluridisciplinar consortium (SISTEPLAN,
ROBOTIKER, GIROA and IBERDROLA) - The goals for
IBERDROLA Optimization and location via GPS
GIS Facilities inventory georreference
updating
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FUTURE TRENDS