Performance Measures

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Performance Measures
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AmeriCorps Performance Measures Why?

• This is how you tell your story your elevator
  speech My members do this--------------.
• Inspired by the Serve America Act show that
  meaningful change has occurred
• Must do this to be able to aggregate results that
  will demonstrate national impact (for Congress)
• Most national measures are outputs, or numbers
  you still need to describe your outcomes!

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National Performance MeasuresBackground

• National measures help our funder describe
  AmeriCorps programs to Congress and allow
  reporting of the numbers of people served or
  things accomplished in a given service category.
• This data is important because CNCS can report to
  Congress and stakeholders numbers/facts that
  represent collective outputs and overall impact
  of AmeriCorps.
• Programs can develop more measures than the
  national measures as needed to show outcomes.

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National Measures may not be enough for you to
demonstrate local impact

• Outputs are counts of the amount of service that
  members or volunteers have completed, but do not
  provide information on benefits to or other
  changes in the lives of beneficiaries. How much
  did you do?
• Intermediate-outcomes specify changes that have
  occurred in the lives of beneficiaries. What
  changed?

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Performance Measures Best to use the Logic
Model process

• Think back to the original need for program
• Know the difference your program is designed to
  make (outputs/numbers and outcomes/changes)
• Make sure you can measure change and results
  these are OUTCOMES that tell funders their money
  is well spent
• National measures inform your funder at the
  national level, and you will also want to be able
  to produce data to show local impact!

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Be able to think through theLOGIC MODEL - sample

• Inputs AmeriCorps members students
• Activities Identify students to tutor during
  school day
• Outputs Number of students tutored per week
• Outcomes (short term or Intermediate) students
  increase reading skills by 40
• Outcomes (longer term) students meet or exceed
  grade average reading standards
• Outcomes (long-term or End) Students graduate
  from high school on time with diploma (and have a
  better quality of life although this may not be
  measurable)

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Be able to think through theLOGIC MODEL - sample
Community Need Inputs Activities Outputs Intermediate Outcomes End Outcomes
In our community, we have identified the following unmet need In order to carry out our set of activities, we will need the following In order to address our need, we will carry out the following activities We expect that once carried out, these activities will produce the following evidence or service delivery We expect that if carried out, these activities will lead to the following intermediate changes We expect that if carried out, these activities will lead to the following end changes
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Group Activity!
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Community Need Inputs Activities Outputs Intermediate Outcomes End Outcomes
In our community, we have identified the following unmet need In order to carry out our set of activities, we will need the following In order to address our need, we will carry out the following activities We expect that once carried out, these activities will produce the following evidence or service delivery We expect that if carried out, these activities will lead to the following intermediate changes We expect that if carried out, these activities will lead to the following end changes
See Needs and Activities, Briefly describe the need to be addressed. Not applicable (You do not need to include inputs with the performance measures.) See Needs and Activities, Briefly describe how you will achieve this result See Result Output, Result Statement See Result Intermediate Outcome, Result Statement See Result End Outcome, Result Statement
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RESOURCES

• Search for AmeriCorps Performance Measures and
  national performance measures by using the search
  feature at
• http//www.nationalserviceresources.org

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YOU CAN ALSO USE THEP M BUILDER Lets try it!

• http//linhost1.jbsinternational.com/pmbuilder/wiz
  ard.php

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