Pilot

1
Knowledge Networking

• Pilot
• Knowledge/Content
• Inventory

2
Knowledge Networking
Overview
KN Projects
Recommendations
Vision
Design/Impl.
Roster
Staff Alignment
CoPs
Products
Processes
IT tools
Establish a system to organize UNOPS business
relevant content
March - May
May - July
August ? Mid 2005
Phase I Pilot
Phase II Small Rollout
Phase III Corporate Rollout
3
Objectives 2004
Knowledge Networking

• Create and populate UNOPS Content Library
• ? Easy to search and navigate
• ? Allows several content views (DB not folder)
• ? Ownership of content ? High accountability and
  quality
• focus on capturing new content, but also moving
  backwards
• Base all content on standard templates (where
  applicable)
• Identify and apply UNOPS standard wording

4
Pilot Cases
Knowledge Networking

• Revised Document library on intranet
• Operational templates on intranet
• HR policies available on intranet
• First version of Information Architecture

5
Knowledge Networking
Challenge to create UNOPS subject/theme catalog -
Taxonomy
Add preferred terms and variant terms
Develop Hierarchy between preferred terms
Controlled Vocabulary UNOPS Speak
UNOPS Thesaurus
UNOPS Taxonomy
De-mining, Mine Neutralization Mine
Removal Mine Action
Mine Action Preferred term for De-mining
1. Operations1.1 Special Projects1.1.1 Mine
Action
6
Knowledge Networking
Overview
KN Projects
Recommendations
Vision
Design/Impl.
Roster
Staff Alignment
CoPs
Products
Processes
IT tools
Knowledge Inventory Phase I
Documents
I N P U T
Step One
Step Two
In use?
Recurring?
Templatebased?
Editingrequired?
P R O C E S S
Metadata 1
Review with Team
Edit
Metadata 2
Yes
Yes
Yes
Yes
No
No
No
OtherPriority?
OtherPriority?
Final Metadata
Yes
No
Yes
No
No
O U T P U T
Documentsfor upload
Parking 1
Parking 2
Parking 3
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Knowledge Networking
Phase I
Step One
Step Two

• Identify Pilot Units
• Catalogue documents
• Prioritize potential templates

• Draft UNOPS vocabulary/taxonomy
• Define document ownership
• Review and apply Metadata
• Clean up Document Library

Phase II
Taxonomy
Metadata Schema
Cataloging Workflow
Pilot Document Library
Test Optimize
Phase III
Intranet Document Library

• Create and upload templates
• Identify, catalogue and upload valuable
  documents

8
Knowledge Networking

• Thank You
• Please contact
• MichaelG_at_unops.org
• (Knowledge Networking Project)
• or
• MaxS_at_unops.org
• (Content Management)