My N

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My NIce CreamStudy Case Management Information
systems

• Dr. Oualid (Walid) Ben Ali
• University of Sharjah, Sharjah, UAE
• www.walidali.net

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Outline

• Brief presentation of our business
• Our goal
• Our Business Environment
• Our products and services
• Our staff members
• E- and M-Business
• The power of Information Systems

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Outline

• Brief presentation of our business
• Our goal
• Our Business Environment
• Our products and services
• Our staff members
• E- and M-Business
• The power of Information Systems

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Our Business Brief presentation

• Ice cream and Juice shop

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Outline

• Brief presentation of our business
• Our goal
• Our Business Environment
• Our products and services
• Our staff members
• E- and M-Business
• The power of Information Systems

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Our Business Our goal

• Our goal Increase our Benefit (Increase our
  Revenue OR Decrease our Cost

Benefit Revenue - Cost
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Outline

• Brief presentation of our business
• Our goal
• Our Business Environment
• Our products and services
• Our staff members
• E- and M-Business
• The power of Information Systems

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Our Business the Environment

• The Business Environment

Product or Service
Customers
Staff member
Competitor
Supplier
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Our Business Our goal

• Our goal Increase our Benefit (Increase our
  Revenue OR Decrease our Cost

Benefit Revenue - Cost
Product or Service
Customers
Staff member
Competitor
Supplier
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Our Business Our goal

• Our goal How to fulfill this target using
  Information Systems and Information technology?

Benefit Revenue - Cost
Product or Service
Customers
Staff member
Competitor
Supplier
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Our products services

• In our business we offer products services
• Ice Cream

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Our products services

• In our business we offer products services
• Juice

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Our products services

• In our business we offer products services
  (CATALOG)

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Our staff members

• In our business we have several staff members,
  among them we have

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Our competitors

• We are not alone, we have competitors

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Our information systems

• Our products and services in the information
  systems

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Our information systems

• Our staff members

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Our information systems (TPS) Data

• Our transactions Transaction Processing Systems
  (TPS)

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Our information systems (TPS) Data

• Our transactions Transaction Processing Systems
  (TPS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) From Data to
Information

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) More Data more Info

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (MIS) More Data more Info

• Our MIS reports Management Information Systems
  (MIS)

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Our information systems (DSS) From Info to
Decision

• Our DSS reports Decision Support System (DSS)

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Our information systems (DSS) From Info to
Decision

• Our DSS reports Decision Support System (DSS)

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Our information systems (DSS) From Info to
Decision

• Our DSS reports Decision Support System (DSS)

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Outline

• Brief presentation of our business
• Our goal
• Our Business Environment
• Our products and services
• Our staff members
• E- and M-Business
• The power of Information Systems

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E- and M-Business

• The Business Environment

Product or Service
Customers
Staff member
Competitor
Supplier
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Outline

• Brief presentation of our business
• Our goal
• Our Business Environment
• Our products and services
• Our staff members
• E- and M-Business
• The power of Information Systems

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Conclusion The power of IS
Information systems is the most powerful weapon
which is used nowadays in order to compete. We
have to invest on it It is not a cost, it is an
investment.
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Thank You!
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