????(Business Logistics)

1
???
?????
2
?????

• ??
• ????????
• ???????
• ????
• ????

3
??

• ?????,?????????????????
• ????(Business Logistics)
• ??????(physical distribution)???????,?????????????
  ?
• ???????????????,??????????????

4
??

• ???? Historical Perspectives
• ???????????41?-??(Joseph)
• ????????? (Peter Drucker)?1960???????????????????
  
• Council of Logistics Management 1985
• ??????????????
• ????????? 1975-2000
• FedEx???
• ???? -??????????????????????????
• ??????????????

5
??(1/4)

• ????(order cycle)
• ???????????????????
• ????????,?????????????????,?????????????????

6
??(2/4)

• ???? (Historical Perspectives)
• ???????????41?-??(Joseph)
• ???,???????????,?????????,????????????????,???????
  ???????,????????????????
• ????????? (Peter Drucker)?1960???????????????????
  ?

7
??(3/4)

• ???? (Historical Perspectives)
• ????????,1963????????????????(National Council of
  Physical Distribution Management)?????,?1985??????
  ????(Council of Logistics Management)?
• 20??,????????????????????,??????????????(Council
  of Supply Chain Management Professionals)?

8
??(4/4)

• ???? (Historical Perspectives)
• ???????25????????????,????????? ?(1975-2000)
• ???? -???????????????????????????

9
????????(1/3)

• ??(Logistics)
• ???????
• ???????????????????????????
• ???????????????????????????????????(??)???????????
  ???????????????? ?

??
????
???..???????????????? ??Logistics,???????????
?? ?????????,
10
????????(2/3)

• ????
• ????
• ????
• ????

11
????? (1/3)

• ????
• ???????????????????,???????,?????????
• ???????????????????????????????????
• ?????????????????????????????????
• ?????????????,????????????????,???????????????

12
????? (2/3)

• ????
• ?????????,??????????????????,???????????????????
• ?????????????????,????????????????????????????????
  ?????????

13
????? (3/3)

• ????
• ??????????????,????????????????????????
• ????????????,????????,?????????????(ex????????),?
  ???????,????????????

14
????????(3/4)

• ???????????????????????????,??????????(total
  logistics chain),?2-1????

15
????????(4/4)

• ???????????????
• ???? (Business Logistics)
• ????????????,??????????
• ???? (Military Logistics)
• ????????????,???????????????????
• ???? (Event Logistics)
• ??????????????????????????
• ???? (Service Logistics)
• ???????????????

16
??????

• ?????????
• ??????
• ???????????
• ????????????
• ?????????,?????????
• ??????????????

17
???????(1/6)

• ????????????
• ??????????????????,????????????????????,????????
  ??????????????????????,???????????
• ????????????
• ?????????????????
• ?????????????????????

18
Uzbekistan Basics

• Population 24,416,000
• Literacy 99
• Life expectancy 64 years
• GDP per capita 490

19

• ????-??????????
• ??????,????????????????????,????????????????????
  ?,???????????-????,????????????????

20
???????(2/6)

• ?????????
• ????????????,???????????????????????,??????????
  ???????????????????????????????????????
• ????????????????????
• ?????????????????,?????????
• ????????????????????

21
Images of Hurricane Mitch
22

• ????????
• ?????????Mitch??
• ???????????????????????????????????????????????
  ????????????????????????????????????????????????,
  ????????????? - Hurricane Mitch?

23
???????(3/6)

• ??????????????
• ?????????????????????
• ????????????????????????
• ?????????????????????????????
• ????????????????,?????????????????,????????(drop
  shipping)?

24
Zaras Logistics System
25
Zara??????,??????????? ???????????????????????
?????????????????????????????????????????????????
??????????????? ?????????????
?????????????????
26
???????(4/6)

• ???????????????
• ?????????,???????????????????????????????????????
  ?????????,?????,?????,??????????????????????
• ?????????????
• ?????????
• ??????????????

27
Wal-Marts US Logistics System in the US
28
Map of Wal-Mart Store Locations in the US
29
Wal-Mart?????????????????? ????????????????
??????????????? ??????????????????? ??Wal-Mart??
????????????,?????????????Wal-Mart???
30
???????(5/6)

• ???????????,?????????
• ??????????,???????,??????????,???????,??????????
• ????,????????????,???????????????????????????????,
  ??????????????????????
• ????????,????????????
• ???????????????
• ??????????????????

31
FedEx Air Express Operations Hub and Spoke
32

• FedEx????????????
• ??????????????????
• ????????,?????????????????????????
• ???????????????????????????????,????????????,?????
  ??????????

33
???????(6/6)

• ?????????????????
• ??????????????????????????????????????????
• ??????????????????
• ???????????????
• ????????????????

34
Dells Logistics System
35
Dell Pluses and Minuses

• PLUSES CONSUMERS
• 24-Hour Availability
• Shop on Line
• Unlimited selection
• Expert contact person
• PLUSES COMPANY
• Low finished inventory costs
• Direct feedback from customers
• Greater flexibility in product

• MINUSES CONSUMERS
• Cant see or touch the product prior to purchase
• Cant ask questions face-to-face
• MINUSES COMPANY
• More complex operations
• Total responsibility for marketing
• Fewer economies of scale

36
????
???????????,?????? ??????????,???????????
?? ????????????????????? ???????????????-???????
????????,???????????????????????????????
37
????(1/10)
?????????

• 2003??????????????????
• ????????????,?????????,??????????????????????????
  ????,??????????(???),?????????

38
????(2/10)

• ?????
• ??????????????????????????????????????????????????
  ???????????????????
• ??????,???????????????????????????????????????????
  ????-?????????????
• ????????????,??????????????,??????????????,???????
  ????????????

39
????(3/10)

• ???????????
• ???????????????????????,?????????????????????????
  ????????????????????????

??
???????????????????????????????????????,??????????
???????,????????????????????
40
????(4/10)

• ??????????
• ??,??????????????????,?
• ???????1950????????????,?
• ??
• ??????????????,??????
• ???????????????
• ??????,????,????,????????????????
• ??????????????,??????????????????

41
????(5/10)

• ????????
• ?????,???????????????,????????,?????????
• ???????
• ???????
• ???????
• ????
• ???????????

42
????(6/10)

• ????????
• ????????????????
• ?????????????
• ??? (Availability)
• ???? (Operational performance)
• ????? (Service reliability)

43
????(7/10)

• ????????
• ????????????????????,????????????,???????????,????
  ????????
• ????????????,?????????????????????????????????????
  ??,???????????????????

44
???? ??/?? ??
???? ????? ???? ?? ??? ?? ?? ?? ????(???) ????? ?? 25,000 75,000 10,000 20,000 200,000 10,000 5,000 15,000 1,000 361,000 75,000 225,000 25,000 50,000 500,000 25,000 30,000 45,000 3,000 978,000
???????? ??? ?? ???? ????? ?? 20,000 400,000 - 1,000,000 1,420,000 10,000 200,000 450,000 3,000,000 3,660,000
?? ????? ???? ?? ?? ?? ?? ????(???) ????? ?? 225,000 625,000 70,000 1,500,000 35,000 18,000 75,000 6,000 2,554,000 - - - - - - - - -
????? ??? ?? ?? ?? ????? 15,000 250,000 300,000 565,000 4,900,000 - - - - 4,638,000
?2-2 ?????????
45
????(8/10)

• ????????
• ?????? (Logistical Performance Cycles, LPC)
  ???????????????,????????LPC?????
• ??LPC???????? (Nodes)???? (Links)???????????????,?
  ???????,????????????????????????,?????????????????
  ??

46
????(9/10)

• ?2-3

47
????(10/10)

• ??????????
• ????
• ????
• ????
• ????
• ??
• ??????????

48
????(1/2)

• ?? ????????????

??2000??????? ??2000??????? ??2000???????
?? ?????() /?? (CWT)
???? ???? ????/???? ???? ?????? ????? 3.54 2.39 0.76 0.85 2.03 9.57 28.42 18.41 5.59 2.84 20.18 75.44
??2002??????? ??2002??????? ??2002???????
?? ?????() /?? (CWT)
???? ???? ????/???? ???? ?????? ????? 3.34 2.02 0.43 0.41 1.72 7.92 26.52 18.06 4.58 2.79 22.25 67.71
49
????(2/2)

• ?? ????????

50
?????? Rules of the Game in Logistics

• Michael L. Eskew
• (Chairman and Chief Executive Officer,
  United Parcel Service) 2002
• ?????????
• ??????????
• ????????(?????????)
• ???????,???????????,??????????????
• ??????????????(????????????????????)?????,????????
  ??????

51
?????? Rules of the Game in Logistics

• ????????????????????
• ???????????,??????????????
• ????????????????
• ????????????,?????????????????????????

52
?????? Rules of the Game in Logistics

• ??????? (????????????)
• ????,?-?????(???????)?????(????),??????????????
  ??????
• ???????????????????????????????????(?????-??????
  ???????????????)?????????????????

53
?????????????
?????????(15)
?????
???????(12)?????(13)????????????(14)
?????
???????(9)????????(10)???????(11)
?????
????(4)?????(5)?????(6) ?????(7)???????(8)
?????
????????(1) ??????(2) ????????(3)
?????