QUALITY CONTROL

1
QUALITY CONTROL CERTIFICATION FOR FACILITATING
EXPORTS

• EIC
• January 2008

2
COVERAGE

• Export Quality Control A background
• EIC/EIA Structure
• EIC role in exports
• Equivalence Agreements/ MoUs/ MRAs
• Steps to enhance credibility of EIC certification
• EIC- Important contributions
• Vision
• Cooperation in Conformity Assessment Activities
  EIC focus

3
Q- IMPORTANCE FOR EXPORT

• Demand for quality by consumers, both domestic
  overseas
• With globalization - WTO - dismantling of
  barriers for free flow of trade-creation of
  global market with equal access to all countries
• Strong need to focus on quality for overseas
  consumer
• Additionally governments realized their role to
  protect health safety of populations
• Quality, safety issues have acquired centrestage
  in global trade
• Both role of industry government important
• Government role in facilitation is twofold -
  building up capabilities of industry and Quality
  certification

4
BENEFITS OF Q CERTIFICATION

• Help to build image of country as ensures that
  inferior quality product not exported
• Minimizes trade impediments by reducing time for
  testing at importing end
• Minimize/eliminate rejections at importing end
• More cost effective as cost of recall,
  destruction diversion of consignments minimized
• Reduce variation in Q due to production by small
  enterprises
• Helps in capacity building in country
• Provides protection to consumers of importing
  country as broad objective is to meet importing
  requirements

5
EXPORT QUALITY CONTROL SCENARIO

• The importance of quality control for exports
  recognized as early as 1963 GoI enacted the
  Export (QCI) Act, 1963 an umbrella Act
  governing quality of exports
• EIC set up to advise Government on measures for
  sound development of exports through Quality
  Control inspection to include
• notification of standards
• certification systems (CWI/Systems Approach)
• Agencies for QC I established/ recognised
• EIC operates certification through 5 EIAs at
  Mumbai, Kochi, Kolkata, Delhi Chennai 38
  Sub-offices labs other designated CABs

6
EIC / EIA Network
7
EIC-ROLE IN EXPORT

• Inspection Certification to address health
  safety concerns of importing countries
• mandatory 6 items (marine, dairy, egg, poultry,
  meat products and honey)
• Voluntary tea, spices, basmati rice, herbal,
  Voluntary food scheme, HACCP, organic, feeds
• Issue of all types of export certificates-GMO,
  health, etc
• Recognition/ Designation Activities
• Equivalence Agreements/MOUs with trading partners
  for recognition of EICs certification
• Addressing Non-tariff Issues through dialogue
  with overseas governments on concerns taking
  up at various international fora
• Capacity Building - training

8
EXPORT CONTROL SYSTEMS IN INDIA 1

• Legislative Framework
• Order
• Lays down minimum standards-recognizes
  International, importing country contractual
  standards
• Refers to Rules for type of QC, inspection
  monitoring
• Prohibits Exports unless product conforms to
  standard accompanied by certificate stating
  that unit approved monitored by CA
• Rules
• Laid down for implementation of Order
• Lay down systems of certification for
  implementation of Order ie reqts for hygienic
  handling of products including HACCP if
  specified
• Lay down the basis of compliance
• - Responsibility of processor EIC

9
EXPORT CONTROL SYSTEMS IN INDIA 2

• Control Programmes Operations
• Systems of Certification
• Consignment wise inspection
• Systems approach (Food Safety Mgmt Systems Based
  Certification)
• Basis of compliance
• Primary responsibility on processor plan
  implement in-process controls, develop own-check
  systems, maintain records
• EIC to approve ensure compliance
• Approval of units through a 2 level process
  conditional final - IDP conducts two
  assessments
• Period of Approval 2 years

10
EXPORT CONTROL SYSTEMS IN INDIA 3

• Aspects covered
• - GMP/GHP/HACCP
• - Minimum test facilities
• - Waste disposal/Effluent treatment
  mechanism,pest control
• - Record keeping mechanism
• - Competence of technical manpower
• - Conformance of products to standards
• Compliance ensured through 3-tier surveillance
  system
• Testing as per latest technology systems
  requirements
• Residue monitoring and control
• Complaint handling system including dealing with
  returned consignments

11
TESTING

• Laboratory Testing - Purpose
• Support for Export Inspection Certification
• Commercial testing (facilities extended to
  industry)
• Import testing of food items-EIA Labs identified
  by MoHFW
• Pesticide residues for National RMP by MoA
• Parameters tested - Pesticide residues,
  antibiotic residues, heavy metals,
  microbiological parameters, water as per EC
  directives
• Total laboratory infrastructure 5 labs at EIAs,
  13 SO labs for microbiological testing, 11
  recognized labs
• Accreditation Status Koch accredited Mumbai,
  Chennai Kolkatta in process

12
UNITS APPROVED

• Marine 368 (189 EU)
• Dairy 55
• egg 3
• Poultry 4
• Honey 2
• Rice 6
• black pepper 8
• others- ice plants, cold storages, etc 70 (23
  CS for EU),
• Engineering 22
• Footwear 2
• Chemicals 8

13
3-TIER SURVEILLANCE SYSTEM

• MONITORING BY EIA OFFICIALS TO VERIFY
• Sanitation Hygiene
• Process controls
• Implementation of HACCP plan
• Records
• Observe testing by laboratories
• Draw samples of raw materials, water , ice,
  finished products, swabs of workers hands and
  work places
• SUPERVISORY VISITS TO CHECK
• Compliance to norms by processors
• Quality and correctness of monitoring by EIA
  officers.
• CORPORATE AUDITS
• Independent audit by EIC to verify operation of
  scheme by EIAs as per documented systems.

14
COMPLAINT HANDLING PROCEDURE

• Complaints received
• Unit placed on Alert ( increase monitoring 10
  consignments tested)
• Investigation visit to unit/information from
  processor
• Satisfactory on alert continues
• Unsatisfactory - consignments contaminated/
  unsatisfactory hygienic conditions/ samples fail
• Prodn export stopped till corrective actions
  taken
• Show cause why approval not withdrawn
• Corrective actions taken and verified
• Satisfactory resume production and exports
• Officer deputed for10-30 days 10 consignments
  tested
• If unsatisfactory, then approval withdrawn

15
RECOGNITION/DESIGNATION ACTIVITIES

• Streamline Inspection/ Certification/ Testing For
  Export
• Approving inspection Agencies as per latest
  international standards ISO 17020 for iron ore
• Recognizing labs as per international criteria
  (ISO 17025) for export testing to supplement own
  capabilities 11 recognized
• EIC Central Monitoring Authority for coordinating
  and monitoring certification in area of meat and
  meat products procedure recently developed
• Role of Designating Authority under Singapore MRA
  for electrical electronics products
• EU countries also taking services of designated
  bodies including private accreditation not
  pre-requisite

16
EQUIVALENCE AGREEMENTS/MOUS/MRAS -1

• EC - Designated CA for marine products
  basmati rice dialogue on for dairy, egg, poultry
  meat, honey
• USA (USFDA) - recognized for Black Pepper no
  detention if accompanied by EIC certificate
  started dialogue for poultry
• Singapore MRA in area of food agri,
  electrical electronics, drugs,
  telecommunication
• Australia (AQIS) - recognized for marine products
  seeking for dairy, spices, honey, etc
• Sri Lanka (SLSI) - recognized for 85 regulated
  prods (food, cement, engineering/electrical, etc)

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EQUIVALENCE AGREEMENTS/MOUs/MRAs -2

• Italy fish fishery products
• Japan recognized EIC certification for poultry
  products wef 13 October 2005
• Turkey recognized EIA health certificates for
  all food items, stainless steel utensils
  packaging material for foods
• S.Korea (KFDA)- recognised for food/ agriculture
  prods
• China Agreement on Iron ore finalized
• Nepal all agriculture food products
• Others - EU (France), Mexico, Bangladesh, Saudi
  Arabia, Libya, Pakistan, Mauritius, Thailand,
  JapanIndonesia, Malaysia

18
STEPS TO ENHANCE CREDIBILITY OF EIC CERTIFICATION

• Upgraded to bring certification in line with int
  standards
• Streamlined existing schemes in line with int
  reqts
• Developed RMPs in line with reqts of importing
  countries
• Monitoring based on risk-based inspection
  certification
• Upgrading Conformity Assessment Infrastructure
• Legislative framework
• Infrastructural facilities
• Laboratories (State-of-the-art equipment -
  parameters include pesticide/ antibiotic
  residues, heavy metals, microbiology, water as
  per EC systems as per ISO 17025)
• Computerization - Streamlining CoO activity,
  providing online services to exporters
• Upgrading Manpower Trainings 10th Plan
• Exporters 48 Programs 3211
  participants
• Own manpower 58 Programs 1187 participants
• EU TIDP Projects

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STEPS TO ENHANCE CREDIBILITY OF EIC CERTIFICATION

• Systems Upgradation
• Streamlined existing schemes in line with int
  reqts
• Developed RMPs in line with reqts of importing
  countries
• Monitoring risk-based
• Upgrading CA Infrastructure
• Legislative framework
• Infrastructural facilities
• Laboratories (equipment/methods/systems,
  manpower)
• Computerization
• Upgrading Manpower Trainings 10th Plan
• Exporters 48 Programs 3211
  participants
• Own manpower 58 Programs 1187 participants,

20
IMPORTANT CONTRIBUTIONS OF EIC

• Increase in exports Year 2005-06 2006-07
• marine products Value (cr Rs)
  6646 8000
• Quantity (lakh mt) 4.61
  5.16
• Access of Indian products in foreign markets
  Poultry products in Japan, egg products in
  Singapore, marine products in EC
• Reductions in rejections by EC fish fishery
  prods
• Streamlining exports through MRA/ Equivalence
  Agreements
• Helping industry build up facilities indirectly
  through constant monitoring of requirements of
  infrastructure, HACCP,

21
VISION FOR EIC

• Facilitate worldwide access for Indian Exports
  through a credible and efficient inspection and
  certification system and earn global recognition
  of EIC as Indias premier organization for
  certifying quality and safety to meet
  international norms

22
Cooperation in Conformity Assessment Activities
EIC focus

• Work towards acceptance by USA of products
  exported from India based on implementation of
  registration certification programs (voluntary
  mandatory) as per US requirements with minimal
  import checks
• Work out joint systems for dealing with
  rejections including joint testing, strengthening
  registration certification systems
• Work out information sharing mechanisms
  especially on legislative regulatory
  requirements inspection, sampling test methods
  procedures
• Cooperation in areas of manpower upgradation
  exchange of technical expertise
• Input US regulatory requirements productwise on
  existing EIC portal on food products

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THANK YOU