Software Solutions for Successful Business . NAUDOC [Document Management]

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Software Solutions for Successful Business.
NAUDOC Document Management
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Agenda

• About NAUMEN Company
• NAUMEN Software Solutions
• Benefits of Document Management Automation
• Implementation Examples and Success Stories
• NAUMEN Company Clients

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NAUMEN company today
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Naumen company today

• Business
• Software Development and Implementation.
• Implementation Experience
• More than 400 software implementation projects
• Among them, 200 in Document Management and
  Business Process Automation.

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Naumen company today

• Resources
• More than 200 employees, among them more than
  150 are software developers
• Offices in Moscow, Yekaterinburg, Chelyabinsk
  and Tver
• Business partners in 7 countries of CIS and EU.

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Naumen Software Solutions

• Naumen Service Desk a complete solution that
  helps enterprises and service providers to manage
  crucial support and IT service processes by
  integrating service desk functionality into a
  single workflow
• Naumen CRM a full-featured CRM solution that
  helps companies to raise sales and service
  profitability, improve efficiency of marketing
  campaigns and increase loyalty of companys
  customers and partners
• NauDoc a full-featured solution for the
  document and business process management. It
  enables organizations to manage all document
  types across multiple departments within a single
  repository
• Naumen Phone a full-scale IP telephony
  call-processing solution that enables to automate
  companys call processing and provides extended
  capabilities for convenient handling of inbound
  and oubound calls
• Naumen Learning an e-learning authoring and
  management system that is intended for working
  out

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Advantages of NAUMEN Solutions

• Comprehensive standard-based approach to
  implementation projects
• Preconfigured and ready-to-use processes based on
  previous implementation experience
• Convenience in using software solutions and ease
  in supporting them
• Fast adaptation to changing business needs
• Cross-platform solutions work on any operating
  systems, such as Windows, Linux, FreeBSD, Sun
  Solaris, Mac OS, etc.
• Qualified technical support
• Flexible licensing options.

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Benefits of Electronic Document Management
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Benefits of Electronic Document Management

• Controlling business processes and deadlines
• Building unified procedures for dealing with
  documents
• Worldwide access to documents and tasks
• Up-to-date documents and information
• Automated workflows, instant delivery of
  documents
• Lowering risk of information and technology loss
  when key employees leave the company.

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NauDoc

• Enables organizations to manage all document
  types across multiple departments within a single
  repository.
• Provides a unified, scalable platform for the
  design, execution, monitoring, and optimization
  of business processes
• Establishing automated business processes
• Managing document flows
• Controlling workflows and monitoring business
  processes.

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NauDoc advantages

• It has been declared as The Best Russian Product
  for the Business Processes Automation
  (Computerra Magazine, 2005)
• It has low cost of acquisition and maintenance
  compared to other similar systems (a review
  Qualitative Analysis of Document Management
  Automation Systems, published by Document
  Management Guild, August 2005).
• It is a market leader in the segment Price per
  User Around 100 (a review Analytical Review
  of Electronic Document Management Systems Market
  At the End of 2005, published by DSS Consulting,
  2006)

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Technologies
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NauDoc and IT Development Requirements
Accounting for current infrastructure Cross-platformity of NAUMENs software
Conformity to business scale Enterprise-expandable, scalable solution
Total cost of ownership Lowers by using Open Source components and low vendor dependence
Reliability Is in use in hundreds of companies of various scales
Integration of Applications Uses common standards technologies and specifications.
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Implementation Examples
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NAUMEN Company Managing Contracts

• Contract templates
• Predefined text that cant be changed by a
  manager
• Automatic substitution of fields into contract
  body
• United database of contracts.

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NAUMEN Company financial documents

• Managing bonus payment requests, invoice payment
  requests, agent payment requests
• Approving documents by corresponding managers
• Attaching related documents to requests
  (invoices, calculations, etc.).

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Pipe Metallurgical Company Managing Incoming and
Outgoing Documents

• Processing incoming and outgoing documents
• Issuing orders and directives
• Dealing with memos.

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Uniastrum-Bank Managing Incoming Documents

• Managing incoming and outgoing documents
• Eliminating document losses
• Automated execution control.

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Uniastrum-Bank Managing Service Requests

• Registering service requests to Service Desk from
  customers and clients
• Controlling request resolution deadlines
• Classifying requests by types and analyzing
  clients problems.

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Uniastrum-Bank Managing Orders and Regulations

• Unified access to information in headquarters and
  in remote offices
• Up-to-date information
• Transparent execution control.

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Automated processes in Uralelectromed

• Managing rules, regulations and other reference
  documents in accordance with ISO 9000
  requirements
• Storing external reference documents
  (Standards, Regulations, etc.)
• Storing internal reference documents (issuing,
  activating, notifying, reissuing)
• Storing changes to both external and internal
  documents
• Maintaining relations among reference documents.
• Advantages maintaining up-to-date documents
  (more than 16000 linked documents), timely
  notifying process participants on standard and
  regulations changes.

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TetraPak, Russian Branch Automated processes

• Unified access to information in headquarters and
  in remote offices
• Approving package design at production planning
  stage
• Preparing pack prototypes
• Approving pack prototypes by production managers
• Approving pack prototypes by clients curators
• Launching production of approved pack.
• Advantages Reduces time from the clients
  request to launching the pack production.
• Invoice approval requests
• Preparing requests
• Depending on amount and requester either
  transferring to payment or initiating approval
  process
• Notifying initiators either on payment or
  rejection.
• Advantages reducing daily workload of employees,
  eliminating invoice losses.

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Kotlass pulp and paper mill Automated processes

• Controlling Task Execution Approving package
  design at production planning stage
• Managing deadlines and responsible employees
• Automatic reminders
• Motivating employees on accurate task execution.
• Advantages substantial decrease of outdated
  tasks, creating transparent scheme of motivating
  personnel.
• Establishing a repository of blanks and reference
  documents
• Enabling clock-around access to reference
  documents for employees in accordance with their
  priviledges
• Providing access to up-to-date document forms and
  templates (contracts, orders, etc.)
• Advantages building up a tool for supplying
  users with timely and actual information.

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Ural State Academy of Arts and Architecture
Meeting Minutes

• Unified access to information in headquarters and
  in remote offices
• Up-to-date information
• Transparent execution control

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Sverdlovskautodor processing bonus requests

• Configuring process workflow of 5 stages
• Employees participate at the document creation
  stage, manager participate at the stage of
  approval
• All tasks are assigned automatically.

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Sverdlovsk Regional Office, System Operator
Central Power Dispatching Office (SO-CDU)

• Invoice payment requests
• Automated approval workflows
• Task execution control.

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VYSO Company Managing Budgets of Expenditures

• Developing and approving budgets of expenditures
• Storing all attachments to budgets of
  expenditures
• Maintaining united database of budgets across all
  offices and all sites.

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NauDoc

• The flexible plattrofm for the doc-flow processes
  automatisation

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NAUMEN Company Clients
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Thank you for your attention!You are welcome
with your questions!
7 (343) 376 76 45sales_at_naudoc.ruwww.naudoc.ru w
ww.naudoc.com