External Supply Chain Quality

1
Quality Management System for Aerospace companies
Pedro Pérez López Airbus Military SM HO
Procurement and Supply Chain Quality

• External Supply Chain Quality
• ? Lean Procurement

Master GSC AIO 2011-2012 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
2
Global Supply Chain
Introduction Quality on Design Quality on
External Supply Chain Quality on
Manufacturing Quality on Servicing
Master GSC AIO 2011-2012 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
3
Procurement and E. Supply Chain Quality Index

• Purchasing scope (procurement, subcontracting)
• EN 9100 Purchasing requirements
• Common International practices
• Supplier assessment selection. Quality Plan.
• ICOP Scheme (basic assessment)
• SMM Supplier Maturity Model (Advanced
  assessment)
• IPCA Industry process control assessment
  (advanced)
• Requirements flow down
• Product verification
• Supply Chain improvement Lean Procurement
  ?Intnl Initiatives (API, SCMH)

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
4
External Supply Chain Quality

• Purchasing scope (procurement, subcontracting)
• EN 9100 Purchasing requirements
• Common International practices
• Supplier assessment selection
• ICOP Scheme (basic assessment)
• SMM Supplier Maturity Model (Advanced
  assessment)
• IPCA Industry process control assessment
  (advanced)
• Requirements flow down
• Product verification
• Supply Chain improvement Intnl Initiatives
  (API, SCMH)

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
5
External Supply Chain Quality Purchasing Scope
P
Procurement
Provision of raw material Equipment System Pro
duct of the shelves Manufacturing of
parts Assemblies Provision of Raw Mat.
Suppliers Approvals CSA
Product with existing Supplier Part Number
Product in Supplier Catalogue
S
Subcontracting
Product with EADS-CASA P/N or new product with
Supplier P/N
Product NOT in Supplier Catalogue
Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
6
External Supply Chain Quality

• Purchasing scope (procurement, subcontracting)
• EN 9100 Purchasing requirements
• Common International practices
• Supplier assessment selection
• ICOP Scheme (basic assessment)
• SMM Supplier Maturity Model (Advanced
  assessment)
• IPCA Industry process control assessment
  (advanced)
• Requirements flow down
• Product verification
• Supply Chain improvement Intnl Initiatives
  (API, SCMH)

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
7
External Supply Chain Quality General Procedures

• EN 9100 standard Processes Focused (Product and
  non Products)
• Guía para aplicación de la Norma EN9100 en las
  Industrias del Sector Aeronáutico (Junta de
  Andalucía, IAT, EADS-CASA, 2003)
• Process and Key Process indicators (KPI)
• Customer Focused and Continuous Improvement

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
8
External Supply Chain Quality EN9100 Processes
Planification and Strategy System Planning
Internal Communication System
Evaluation
Resources Management
Human Resources
Configuration Management
Documentation Management
Installations and facilities
Authorities
Supply Chain
Customer Relations
Customer Products Identification and
Trace Validation and Processes Certifications Cont
rol of Measurement Media Own External Supply Chain
CUSTOMER
Quality Plan
CUSTOMER
Design
Scheduling
Packing and Delivery
PRODUCTION
Non conformities and Corrective Actions. FAI
Follow up and Indicators
IMPROVEMENTS AUDITS CUSTOMER SATISFACTION
MEASUREMENT
9
External Supply Chain Quality

• Purchasing scope (procurement, subcontracting)
• EN 9100 Purchasing requirements
• Common International practices
• Supplier assessment selection (IAQG
  Initiatives)
• ICOP Scheme (basic assessment)
• SMM Supplier Maturity Model (Advanced
  assessment)
• IPCA Industry process control assessment
  (advanced)
• Requirements flow down
• Product verification
• Supply Chain improvement International
  Initiatives (API, SCMH)

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
10
External Supply Chain Quality Procurement Process

• a. Supplier assessment selection

• Potential suppliers/subcontractors
• Initial assesstment
• - Technical capabilities
• - Finantial resources
• - Quality

Assessment processes
Catalogue of Approved Suppliers
CAS
Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
11
AIM PSCQ - SUPPLY CHAIN QUALITY PROCESS
AIRCRAFT PRODUCTS
REQUIREMENTS, BEYOND THE SURVEILLANCE OF THE
PRODUCT ITSELF PG270/170 Work Transfer
Procedure s
New SUPPLIER and/or New PRODUCT

• REVIEW FOR ACCEPTANCE OF SUPPLIER (Approved
  Suppliers Catalog, CASA1250-03) - AP2131-D (-F
  mod 5)/ AP1026
• Technical Capacity Assessment, Customers
  Approvals and Product experience. (CASA1033)
  (Insp. Del. CASA1033-53-FT)
• IAQG Gain and Maintain EN/AS/JISQ9100 Serie s
  Certification (OP) have OASIS Reg. EASA 145.
  OH/Repairs EN9110/9111 (CASA 1010/1033-01 -02).
  EASA Part 21G
• For Distributors EN/AS/JISQ9120
• c)Gain and Maintain PRI NADCAP accredit H/T,
  Composite Mnfg, NDT,Chem. Proc, Electric Techs,
  etc..AM approval as per CASA 1400 Type II (see
  Type I) and/or AP2253 for all SC subtiers,
  Environment.
• d) IAQG Standards/CASA Specifications
• FAI Att Parts P C (As per EN9102/ CASA1073).
  Traceability / Security Class I / Identifiable
  parts
• Corrective Action Proc.(8D, CASA1325)
  Corrective actions. Signift, Events AP2185,
  PG140, PG 145)
• Configuration Control Mngmt.
• Own Supplier System. Raw Mats. Standards
  Purchasing and Sub- contractors E0016 Airbus
  CASA 1306
• Delivery Docs EASA Form1 CoC ATRs. Control
  Reports Outstanding works/Quality Gates.
  Concessions (As MP 22501 AP2006). RISAC
  (Inspect. Recs)? Helice. Designated Del. Places.
• Supply Chain Risk Management

State-of-the-art The current and most recent
level of knowledge and development achieved in
each technology
12
AIM PSCQ - SUPPLY CHAIN QUALITY PROCESS
AIRCRAFT PRODUCTS
REQUIREMENTS, BEYOND THE SURVEILLANCE OF THE
PRODUCT ITSELF PG270/170 Work Transfer
Procedure s

• PRODUCT IN OWN SUPPLIER CATALOGUE Standard
  Parts
• SPECIFIC REW NEW CONTRACTS
• SPECIFICATION, Deltas.
• b) REQ. QUALITY PLAN
• c) State of the Art Lean SC
• d) AESTHETICAL REQS

New SUPPLIER and/or New PRODUCT

• REVIEW FOR ACCEPTANCE OF SUPPLIER (Approved
  Suppliers Catalog, CASA1250-03) - AP2131-D (-F
  mod 5)/ AP1026
• Technical Capacity Assessment, Customers
  Approvals and Product experience. (CASA1033)
  (Insp. Del. CASA1033-53-FT)
• IAQG Gain and Maintain EN/AS/JISQ9100 Serie s
  Certification (OP) have OASIS Reg. EASA 145.
  OH/Repairs EN9110/9111 (CASA 1010/1033-01 -02).
  EASA Part 21G
• For Distributors EN/AS/JISQ9120
• c)Gain and Maintain PRI NADCAP accredit H/T,
  Composite Mnfg, NDT,Chem. Proc, Electric Techs,
  etc..AM approval as per CASA 1400 Type II (see
  Type I) and/or AP2253 for all SC subtiers,
  Environment.
• d) IAQG Standards/CASA Specifications
• FAI Att Parts P C (As per EN9102/ CASA1073).
  Traceability / Security Class I / Identifiable
  parts
• Corrective Action Proc.(8D, CASA1325)
  Corrective actions. Signift, Events AP2185,
  PG140, PG 145)
• Configuration Control Mngmt.
• Own Supplier System. Raw Mats. Standards
  Purchasing and Sub- contractors E0016 Airbus
  CASA 1306
• Delivery Docs EASA Form1 CoC ATRs. Control
  Reports Outstanding works/Quality Gates.
  Concessions (As MP 22501 AP2006). RISAC
  (Inspect. Recs)? Helice. Designated Del. Places.
• Supply Chain Risk Management

PROPOSAL REVIEW CONTRACT VALIDATION by PSCQ
State-of-the-art The current and most recent
level of knowledge and development achieved in
each technology
13
AIM PSCQ - SUPPLY CHAIN QUALITY PROCESS
AIRCRAFT PRODUCTS
REQUIREMENTS, BEYOND THE SURVEILLANCE OF THE
PRODUCT ITSELF PG270/170 Work Transfer
Procedure s

• PRODUCT IN OWN SUPPLIER CATALOGUE Standard
  Parts
• SPECIFIC REW NEW CONTRACTS
• SPECIFICATION, Deltas.
• b) REQ. QUALITY PLAN
• c) State of the Art Lean SC
• d) AESTHETICAL REQS

New SUPPLIER and/or New PRODUCT

• REVIEW FOR ACCEPTANCE OF SUPPLIER (Approved
  Suppliers Catalog, CASA1250-03) - AP2131-D (-F
  mod 5)/ AP1026
• Technical Capacity Assessment, Customers
  Approvals and Product experience. (CASA1033)
  (Insp. Del. CASA1033-53-FT)
• IAQG Gain and Maintain EN/AS/JISQ9100 Serie s
  Certification (OP) have OASIS Reg. EASA 145.
  OH/Repairs EN9110/9111 (CASA 1010/1033-01 -02).
  EASA Part 21G
• For Distributors EN/AS/JISQ9120
• c)Gain and Maintain PRI NADCAP accredit H/T,
  Composite Mnfg, NDT,Chem. Proc, Electric Techs,
  etc..AM approval as per CASA 1400 Type II (see
  Type I) and/or AP2253 for all SC subtiers,
  Environment.
• d) IAQG Standards/CASA Specifications
• FAI Att Parts P C (As per EN9102/ CASA1073).
  Traceability / Security Class I / Identifiable
  parts
• Corrective Action Proc.(8D, CASA1325)
  Corrective actions. Signift, Events AP2185,
  PG140, PG 145)
• Configuration Control Mngmt.
• Own Supplier System. Raw Mats. Standards
  Purchasing and Sub- contractors E0016 Airbus
  CASA 1306
• Delivery Docs EASA Form1 CoC ATRs. Control
  Reports Outstanding works/Quality Gates.
  Concessions (As MP 22501 AP2006). RISAC
  (Inspect. Recs)? Helice. Designated Del. Places.
• Supply Chain Risk Management

PROPOSAL REVIEW CONTRACT VALIDATION by PSCQ

• PRODUCT NOT IN SUPPLIER CATALOGUE. (Inc.
  Subcontracts)
• SPECIFIC REVIEW NEWCONTRACTS
• WP with DESIGN (Level A1)
• SPECIFICATION, QUALIFICATION
• Required QTP, QTR, DDP. FDR (systems)
  /PDR/CDR
• WP w/o DESIGN -BtoP (LevelA2)
• DTS (Metal, Tubing, Assy, CNC), Electrics,
  Welding, Special Proc.
• DRWS, Docs/REP (composite)
• ALL WORK PACKAGES
• Required INDUSTRIAL PLAN, including sub-tiers and
  schedule
• Req. to be all Manufacturing Eng. Documentation
  Reviewed and MRB (RP2/RP3)-- Concessions
• Industrial Media, Tools/ Training/ Qualification
  , Certifications, Skill Matrix, Competences
  /Investmt.
• REQ. QUALITY PLAN, Including specs flow down to
  Sub-tiers (CASA 1076) MRB
• State-of-the-art Lean SC Environmental
  Requirements.
• AESTHETICAL REQS
• Authorities and Customer Reqs.

State-of-the-art The current and most recent
level of knowledge and development achieved in
each technology
14
AIM PSCQ - SUPPLY CHAIN QUALITY PROCESS
AIRCRAFT PRODUCTS
REQUIREMENTS, BEYOND THE SURVEILLANCE OF THE
PRODUCT ITSELF PG270/170 Work Transfer
Procedure s

• PRODUCT IN OWN SUPPLIER CATALOGUE Standard
  Parts
• SPECIFIC REW NEW CONTRACTS
• SPECIFICATION, Deltas.
• b) REQ. QUALITY PLAN
• c) State of the Art Lean SC
• d) AESTHETICAL REQS

New SUPPLIER and/or New PRODUCT

• REVIEW FOR ACCEPTANCE OF SUPPLIER (Approved
  Suppliers Catalog, CASA1250-03) - AP2131-D (-F
  mod 5)/ AP1026
• Technical Capacity Assessment, Customers
  Approvals and Product experience. (CASA1033)
  (Insp. Del. CASA1033-53-FT)
• IAQG Gain and Maintain EN/AS/JISQ9100 Serie s
  Certification (OP) have OASIS Reg. EASA 145.
  OH/Repairs EN9110/9111 (CASA 1010/1033-01 -02).
  EASA Part 21G
• For Distributors EN/AS/JISQ9120
• c)Gain and Maintain PRI NADCAP accredit H/T,
  Composite Mnfg, NDT,Chem. Proc, Electric Techs,
  etc..AM approval as per CASA 1400 Type II (see
  Type I) and/or AP2253 for all SC subtiers,
  Environment.
• d) IAQG Standards/CASA Specifications
• FAI Att Parts P C (As per EN9102/ CASA1073).
  Traceability / Security Class I / Identifiable
  parts
• Corrective Action Proc.(8D, CASA1325)
  Corrective actions. Signift, Events AP2185,
  PG140, PG 145)
• Configuration Control Mngmt.
• Own Supplier System. Raw Mats. Standards
  Purchasing and Sub- contractors E0016 Airbus
  CASA 1306
• Delivery Docs EASA Form1 CoC ATRs. Control
  Reports Outstanding works/Quality Gates.
  Concessions (As MP 22501 AP2006). RISAC
  (Inspect. Recs)? Helice. Designated Del. Places.
• Supply Chain Risk Management

PROPOSAL REVIEW CONTRACT VALIDATION by PSCQ
FWALL/QGATE

• PRODUCT NOT IN SUPPLIER CATALOGUE. (Inc.
  Subcontracts)
• SPECIFIC REVIEW NEWCONTRACTS
• WP with DESIGN (Level A1)
• SPECIFICATION, QUALIFICATION
• Required QTP, QTR, DDP. FDR (systems)
  /PDR/CDR
• WP w/o DESIGN -BtoP (LevelA2)
• DTS (Metal, Tubing, Assy, CNC), Electrics,
  Welding, Special Proc.
• DRWS, Docs/REP (composite)
• ALL WORK PACKAGES
• Required INDUSTRIAL PLAN, including sub-tiers and
  schedule
• Req. to be all Manufacturing Eng. Documentation
  Reviewed and MRB (RP2/RP3)-- Concessions
• Industrial Media, Tools/ Training/ Qualification
  , Certifications, Skill Matrix, Competences
  /Investmt.
• REQ. QUALITY PLAN, Including specs flow down to
  Sub-tiers (CASA 1076) MRB
• State-of-the-art Lean SC Environmental
  Requirements.
• AESTHETICAL REQS
• Authorities and Customer Reqs.

INDUSTRY PRODUCT
NON REJECTED PRODUCT AVAILABLE FOR THE CUSTOMERS
Cus-tomer Valida-tion
Lead Buyer, KSM INDUSTRIAL-IZATION SCHEDULE
(Tooling/Engineer/ Processes, Capacity and
Product Phases) Delivery MP23201 SOURCE
INSPECTION- FAI FULL INCOMING INSPECTION -
FAI INCOMING INSPECTION / as reception
procedure Formal Quality Delegations ?HELICE
Internet
NON REJECTION REJECTION MP22501 CASA ID CASA
1082 OPENING TO THE SUPPLIER PRODUCT RETURN OR
NOT Corrective Action Request ACTIONS LIST
FAILURE CUSTOMER IDs QUALiTY ISSUES AND IN
SERVICE MALFUNCTIONS
V.05
State-of-the-art The current and most recent
level of knowledge and development achieved in
each technology
15
AIM PSCQ - SUPPLY CHAIN QUALITY PROCESS
AIRCRAFT PRODUCTS
SUPPLIER PERFOMANCE FOLLOW UP and Supplier
Evaluation
REQUIREMENTS, BEYOND THE SURVEILLANCE OF THE
PRODUCT ITSELF PG270/170 Work Transfer
Procedure s
SYSTEMS AND PROCESSES SURVEILLANCE OPEN/CLOSED
IDs and CORRECTIVE ACTIONS (CASA1182) PMCA-
TDCA - IPCA SURVEY AUDITS Shop Std Q
System REF AP2190 GRAMS General Reqs. for
Aerostr. Mat. Suppliers REF. AP1013 GRESS
Gen. Reqs. Equipment and Systems
Suppliers AUDITS CASA 1013 (Internal Audits
CASA1192)- FODs Suppliers Managmt.
Maturity (SMM)- NON Q COSTS PG133/PG276 KEY Pr
Indicators CASA 1188/1114 R1/D1 OTQD TQWP AP2131

• PRODUCT IN OWN SUPPLIER CATALOGUE Standard
  Parts
• SPECIFIC REW NEW CONTRACTS
• SPECIFICATION, Deltas.
• b) REQ. QUALITY PLAN
• c) State of the Art Lean SC
• d) AESTHETICAL REQS

New SUPPLIER and/or New PRODUCT

• REVIEW FOR ACCEPTANCE OF SUPPLIER (Approved
  Suppliers Catalog, CASA1250-03) - AP2131-D (-F
  mod 5)/ AP1026
• Technical Capacity Assessment, Customers
  Approvals and Product experience. (CASA1033)
  (Insp. Del. CASA1033-53-FT)
• IAQG Gain and Maintain EN/AS/JISQ9100 Serie s
  Certification (OP) have OASIS Reg. EASA 145.
  OH/Repairs EN9110/9111 (CASA 1010/1033-01 -02).
  EASA Part 21G
• For Distributors EN/AS/JISQ9120
• c)Gain and Maintain PRI NADCAP accredit H/T,
  Composite Mnfg, NDT,Chem. Proc, Electric Techs,
  etc..AM approval as per CASA 1400 Type II (see
  Type I) and/or AP2253 for all SC subtiers,
  Environment.
• d) IAQG Standards/CASA Specifications
• FAI Att Parts P C (As per EN9102/ CASA1073).
  Traceability / Security Class I / Identifiable
  parts
• Corrective Action Proc.(8D, CASA1325)
  Corrective actions. Signift, Events AP2185,
  PG140, PG 145)
• Configuration Control Mngmt.
• Own Supplier System. Raw Mats. Standards
  Purchasing and Sub- contractors E0016 Airbus
  CASA 1306
• Delivery Docs EASA Form1 CoC ATRs. Control
  Reports Outstanding works/Quality Gates.
  Concessions (As MP 22501 AP2006). RISAC
  (Inspect. Recs)? Helice. Designated Del. Places.
• Supply Chain Risk Management

PROPOSAL REVIEW CONTRACT VALIDATION by PSCQ
FWALL/QGATE

• PRODUCT NOT IN SUPPLIER CATALOGUE. (Inc.
  Subcontracts)
• SPECIFIC REVIEW NEWCONTRACTS
• WP with DESIGN (Level A1)
• SPECIFICATION, QUALIFICATION
• Required QTP, QTR, DDP. FDR (systems)
  /PDR/CDR
• WP w/o DESIGN -BtoP (LevelA2)
• DTS (Metal, Tubing, Assy, CNC), Electrics,
  Welding, Special Proc.
• DRWS, Docs/REP (composite)
• ALL WORK PACKAGES
• Required INDUSTRIAL PLAN, including sub-tiers and
  schedule
• Req. to be all Manufacturing Eng. Documentation
  Reviewed and MRB (RP2/RP3)-- Concessions
• Industrial Media, Tools/ Training/ Qualification
  , Certifications, Skill Matrix, Competences
  /Investmt.
• REQ. QUALITY PLAN, Including specs flow down to
  Sub-tiers (CASA 1076) MRB
• State-of-the-art Lean SC Environmental
  Requirements.
• AESTHETICAL REQS
• Authorities and Customer Reqs.

INDUSTRY PRODUCT
NON REJECTED PRODUCT AVAILABLE FOR THE CUSTOMERS
Cus-tomer Valida-tion
Lead Buyer, KSM INDUSTRIAL-IZATION SCHEDULE
(Tooling/Engineer/ Processes, Capacity and
Product Phases) Delivery MP23201 SOURCE
INSPECTION- FAI FULL INCOMING INSPECTION -
FAI INCOMING INSPECTION / as reception
procedure Formal Quality Delegations ?HELICE
Internet
NON REJECTION REJECTION MP22501 CASA ID CASA
1082 OPENING TO THE SUPPLIER PRODUCT RETURN OR
NOT Corrective Action Request ACTIONS LIST
FAILURE CUSTOMER IDs QUALiTY ISSUES AND IN
SERVICE MALFUNCTIONS
V.05
State-of-the-art The current and most recent
level of knowledge and development achieved in
each technology
16
SUPPLIER PERFOMANCE FOLLOW UP and Supplier
Evaluation.
SYSTEMS AND PROCESSES SURVEILLANCE OPEN/CLOSED
IDs and CORRECTIVE ACTIONS/REMEDIES PMCA- TDCA
- IPCA AP2190 GRAMS General Requirement for
Aerostructure and Mat. Suppliers AP1013 GRESS
Gen. Requmts. for Equipment and Systems
Suppliers AUDITS CASA 1013 Suppliers Management
Maturity (SMM) KEY PROCESS INDICATORS CASA
1188/1114
Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
17
External Supply Chain Quality Quality Plan

• Document Definition
• Establishes the specific practices referring to
  quality
• Establishes resources and activities applicable
  to a determined process, service, contract or
  project (Quality Manual Contract Procedure
  manuals Specific Procedures Work
  instructions)
• Types of Quality Plans
• Design Production Software Maintenance
  Security, Reliabilty Maintainability
• Production Quality Plan
• Objective Motive and purpose of of the Plan
• Implementation Scope Products to which Plan is
  applicable
• Modification Procedure Authorised method to
  modify the Quality Plan
• Distribution People and entities authorised to
  view the Plan
• Responsibilities Tasks of establishing,
  developing and fulfillling the plan designated in
  written
• General Applicable Documentation Must include
  Quality Manuals, General Procedures and Processes
  (qualification), External Material Inspections
  and receiving procedures

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
18
External Supply Chain Quality Quality Plan

• Maintenance Quality Plan
• Content equivalent to that of Production Plan
• Additional Points Collection of work-related
  booklets (instructions, protocols, records etc)
  Appendix Graphic showing all
  operations to be carried out booklets
  applicable to operations
• Establishment and Review
• Designates establishment and review of Quality
  Guarantee Plans to Quality Engineering in charge
  of programme, who requests collaboration of the
  affected remainder when they proceed
• Establishment and review to be consulted with
  client representative and Official Services
  before their editing
• Quality Guarantee Plans are always to be
  performed in accordance with the concrete work
  characteristics
• Approval
• Approval of Quality Guarantee Plan designated to
  Director of Quality and client representative
• When contractually required, the Quality
  Guarantee Plans will be submitted for the
  customers approval

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
19
External Supply Chain Quality Quality Plan

• Specific Documentation
• References to Contract
• Production Calendar
• Procedures
• Own personnel training and qualification.
  Qualification Schedule.
• RAW MATERIAL PURCHASE. Sources. Tests.
  Adquisitions.
• Control of Subcontractors Criteria to guarantee
  that subcontractors work complies with
  requirements
• Production Control Identification statuses,
  productive process, control methods,
  verification, reviews, audits
• Processing non-conformities, deviations,
  derogations and corrective actions
• Record of results
• Documents accompanying the product

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
20
PTQ Suppliers Quality Model
21
Industrialization AM will help you in the whole
industrialization process Contact your Buyer,
Quality Dept or to Fernando Barrera (Tel 95449
4351 / Mv 619414586) Fernando.barrera_at_
military.airbus.com
Please contact us. Procurement and Supply
Chain Quality Pedro Pérez-López SM Head
PSCQ EUOPMT Tel [phone] Mv 628 131539
Pedro.E.perez_at_military.airbus.com
Certified Processes Suppliers as per CASA1400
Type II Material Procurement Contact us for
further details
https// www. fundacion-helice.net http//global.
intra.casa.corp/ pcs_consulta
Quality Delegation for Level A-1/A-2s 1.
Compliance with pre-requisites 1.1. General
Requirements 1.1.1. EN9100 1.1.2. Competence,
AwarenessTraining 1.1.3. Objectives/KPI. Quality
Plan 1.1.4. FAI 1.1.5. Tools, Equipment,
Calibration 1.1.6. Non Conformance
Management 1.1.7. Follow-up Suppliers and
Sub-tiers 1.2. Specific Homologations 1.2.1. Raw
Mat Purchase 1.2.2. Quality Reception
Procedures 1.2.3. Engineering. Work Orders,
RP2/3 1.2.4. Inspect. delegation (1033-53FT) 1.3.
Process Cert. Type II (NADCAP) 1.3.1.
Commodity 1, 2 1.3.2. Commodity n 2. INDICATORS
INITIAL SURVEY 2.1. R1/ICP/ICS/ICG/Corrective
Act. 2.2. Events 3. INDICATORS External
Follow-up 4. QUALITY DELEGATION
22
AP2131 Módulos de la norma
Estructura del proceso Procurement
Introducción al Proceso de Procurement y AP2131
AP2131.0
23
AP2131 Process Owner
Process Owner Olivier Cauquil (PY- Proc
Programmes / Bussines Ops Strategy)
Neil Warren PYY Strategy
Olivier Cauquil PY Proc Programmes / Bussines Ops
Strategy
Philippe Alary-Tossaint PYC Procurement Contract
Jim Young PYT Tools Data Processes / Training
/ Devt
Thierry Caillard PQ Supply Chain Quality
Alberto Badaya PT Procurement Supply Chain
Antonio Padín MQ Quality
Process Owner Alberto Badaya (PT- Procurement
Supply Chain ) / Antonio Padín (MQ Quiality)
24
Procurement and SC
Quality Equipments Systems.R1 Trends for all
Suppliers
77.000 Equipment units yearly

• Critical Suppliers.
• Wrong Quality approach
• Searching alternative Sources and Security Stock.
• XXX (out of catalogue).
• Suppliers with clear Opportunities of
  Improvement
• Critical Equipment
• Equipment
• IN QUALIFICATION PROCESS EQUIPMENT,
• ENGINES/LANDING GEAR/MISSION SYSTEMS ELECTRONICS
• and permanent attention (by QPR/SMMs) to
  main/more critical suppliers.
• Attention to Suppliers with product in
  development or under qualification process.
• Nota.- Accesorios type A, B y H, components not
  included..

Quality Management Model Reception and Actions
for Improvement of Critical Equipments and
Suppliers. Failure Analysis MFTeam placed and
corrective actions works. EQUIPMENT TOP TEN R1
afected for new programs and versions., thought
improvements are required (This value would not
be compared with Airbus Civil, due to clear
different environments.
25
External Supply Chain Quality Key Process
Indicators
ICG/TQWP Based on Internal NC External
NC/IR/ID Audits Shop Standards and
FODS Certified Processes Accomplisment R1/D1
Deliveries and Quality of Deliveries OTD/OQD
Accomplishments Salaries, Social Security
Obligations fullfiling. Ethics Compliance
Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
26
Procurement and SC Quality Materials and
Standard Parts ( Accesories)

• Critical Suppliers
• Supplier in Process to be replaced
• Suppliiers with Improvement required
• ATENTTION to suppliers due to the recent problems
  arosed impacting all Airbus and EADS BUs

36.000 material and Accessories (purchase
positions) deliveries per year
MANAGEMENT MODEL Reception and Quality Survey and
Improvement placed on. Indicator R1 is in firm
and steady improvement paths, but the current
situation has long way for improvement. A very
wide range of actions have been put in place with
all high-number of concormances supplies,
(technical and administrative which directly
affects to the lead-times). Includes Materials,
Standard Parts and Accesories
27
Procurement and SC Quality Materials and
Standard Parts ( Accesories)
Name Commercial Logistics Customer Support Quality Technical
Suppliers A B N.D. A A
A A N.D. A A
A A N.D. C A
B B N.D. A C
A A N.D. A A
A A N.D. A A
A A N.D. A A
B A N.D. C A
B A N.D. A A
D C N.D. A B

Existe un detallado plan de acción con cada
proveedor y con cada equipo de riesgo.
28
Overall Subcontractors Q
Delegation/SkillsCompetences/8D-9S/Own Schain 1/5
MAIN TECHNOLOGY OVERALL (Product, ShopFloor, Q System) QUALITY DELEGATION SKILLS AND COMPETENCES 8D/9S Own Supply Chain
ASSEMBLY  
COMPOSITE  
MANUFACTURING METALIC COMPONENTS  
ELECTRIC HARNESSES AND CONTROL UNITS  
In first half 2011 are ocurring and expected
significant improvements in - Q Delegations -
Skills and Competences, Analysis, Action Charts -
Final deployment of 8D/9S and own Supply Chain
management And SQIP Launched for Overall
Quality Improvement in critical suppliers.
29
Procurement and SC Quality Structural
Assemblies and Composites
QUALITY MANAGEMENT MODEL Product Inspection with
DGAM Quality Delegation in place and on going for
couples Product/Suppliers Color Index based on
General Quality Index (Red, Yellow,
Green) External Quality Required (paid by the
suppliers) and no new contracts, in case of low
performance. TQWP Indicators (GRAMS) It is
clearly required improvements in the Suppliers
internal manufacturing Processes to diminish
supplier internal non conformances. SPECIAL
ATTENTION TO KPI (R1, ID, TQWP) in good
improvement path. Very Good collaboration with
FALS TQWP within targets with values in line with
similar Airbus Work Packages.
RED SUPPLIERS
YELLOW SUPPLIERS
GREEN SUPPLIERS
For Composite Suppliers, TQWP is fully applied,
although the thresholds are individually defined,
and specific action plans are placed in each
Program (Light and Mediium A/C, Fan Cowls, F7x ,.
30
Procurement and SC Quality Structural
Asssemblies and Composites Indicators TQWP Some
Examples
Global supplier 1
Global Global
31
Overall Subcontractors Q Del/SC/8D-9S/Own Schain
AssyComposites 1/5
COMPANY OVERALL (Product, ShopFloor, Q System) QUALITY DELEGATION SKILLS AND COMPETENCES 8D/9S Own Supply Chain
  Delegada
  NOT OBTAINED
  Retirada Cal S18 FOD, Cal Básica.
  Problemas documentales
ND 
  ON GOING
  Light and Medium Pending A400M Sta 25
 Algunos defectos de Calidad Básica PROPOSED DELEGATION
 Problemas Cal Basica Delegada
 Vigas con HNC Delegada
Deterioro de Indicadores  ON GOING
Inspeccion en Origen/Recepción  NOT OBTAINED
  NOT OBTAINED
32
Overall Subcontractors Q Del/SC/8D-9S/Own Schain
AssyComposites 2/5
COMPANY OVERALL (Product, ShopFloor, Q System) QUALITY DELEGATION SKILLS AND COMPETENCES 8D/9S Own Supply Chain
Auditoría con findings menores RISK OF WITDRAWN
SQIP P3 PROPOSED QUALITY DELEGATION -REVIEW
WITHDRAWN
NOT OBTAINED
RISK OF WITDRAWN
BASICS/Engineering SQIP NOT OBTAINED
PARTIAL
Delagada
PROPOSED DELEGATION - REVIEW
Delegada
33
Procurement and SC Quality Detail , Equipped
parts, Electrical Harnesses /Pus
RED SUPPLIERS
Quality Management Model QUALITY
DELEGATION Follow up of internal indicators thru
schedluded audits and indicators
reports. External Quality Survey and Inspection
and no new Contracts in case of low performance
(paid by suppliers) ID in steady improvement R1
values in line with Airbus figures and targets.
950.000 parts, subassies and assies delivers per
year
YELLOW
GREEN SUPPLIERS
IDs- Absolute figures
34
Overall Subcontractors Q Del/SC/8D-9S/Own
Schain. Metalic Mnfgs 3/5
Group Entity OVERALL/R1 QUALITY DELEGATION SKILLS AND COMPETENCES 8D/9S Own Supply Chain
 1840 ppm
 1840 ppm
 1840 ppm
 1840 ppm
 
 
410 ppm 
 
 
 
30 de los ID 4200ppm WITHDRAWN
30 de los ID 4200ppm WITHDRAWN
30 de los ID 4200ppm WITHDRAWN
3620 ppm  WITHDRAWN N/A
SQIP NOT OBTAINED
35
Overall Subcontractors Q Del/SC/8D-9S/Own Schain
Metalic Mnfgs. 4/5
COMPANY OVERALL (Product, ShopFloor, Q System) QUALITY DELEGATION SKILLS AND COMPETENCES 8D/9S Own Supply Chain
2330 ppm

420 ppm
2060 ppm RISK OF WITHDRAWN
150 ppm
290 ppm

290 ppm

36
Overall Subcontractors Q Del/SC/8D-9S/Own Schain
Electric Components 5/5
COMPANY OVERALL (Product, ShopFloor, Q System) QUALITY DELEGATION SKILLS AND COMPETENCES 8D/9S Own Supply Chain
2830 ppm
960 ppm NOT OBTAINED
No significat.


310 ppm
37
5.2.- RANKING GLOBAL de EMPRESAS
RANKING POR PLANTA ENERO 2012 - ON TIME / ON
QUALITY
1200   1200 12 3    
12004000   12004000 10 1 1  
40008000   40008000 1 1   1
8000   8000 1      
R1 ppm   R1 ppm D1 () 85 8592 9298 98
             
    D1 () 85 8592 9298 98
CRITERIOS de EVALUACIÓN R1 aplicable (ID
imputables) /D1 según AP2188
38
External Supply Chain Quality ICOP (Industry
Controled Other Party) Scheme
Is the first Quality System certification
Doc. 104
IAQG Oversight Team
IAF
IAQG
BASE DE DATOS
Asia
América
América
Asia
- Auditores Aerospaciales autenticados -
Organizaciones de Formación autenticadas -
Compañías certificadas EN9100
EA
AECMA Oversight Team
Nivel Europeo
AECMA QC
Procedimiento local
Nivel Nacional
IAF - Foro Internacioal de Acreditación EA -
Acreditatión europea ENAC - Entidad Nacional
de Acreditación CB - Entidad de
Certificación ATECMA - Agrupación Técnica
Española de Constructores de Material
Aeroespacial CBMC - Comité de Gestión de las
Entidades de Certificación AAB - Comité de
autenticación de Auditores
Auditores
Certificado EN 9100
Organización Formación
39
External Supply Chain Quality ICOP Scheme Basic
Assessment
At the very beginning

• Individual assessment customer-supplier...
• ...Every company was audited
• many times...
• ... And also they used to audit
• their suppliers...
• ...so finally...

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
40
External Supply Chain Quality ICOP Scheme Basic
Assessment

• Bilateral agreement between primes
• Multilateral agreement. Association (AECMA-EASE)

...After that...
Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
41
External Supply Chain Quality ICOP Scheme Basic
Assessment
and finally

• Unique Quality Standard (AS/EN/JISQ 9100)
• Unique set of procedures (9104, 9104-2, 9104-3)
• Extend and promotion
• Control

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
42
External Supply Chain Quality ICOP Scheme Basic
Assessment
Unique Standard
Aerospace Certification Other Party
Unique methodology
OASIS, the IAQG Online Aerospace Supplier
Information System
Industry control
Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
43
External Supply Chain Quality IAQG Initiatives

• Master Supply Chain Quality
• Common International practices
• SMM Supplier Maturity Model (Advanced
  assessment)
• IPCA Industry process control assessment
  (advanced)
• Requirements flow down
• Product verification
• 4 Supply Chain improvement International
  Initiatives (API, SCMH)

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
44
Product verification IAQG Initiatives
Page deliberately almost left blank (Just only
remember what said about measurement media and
people qualification)
!
Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
45
BIBLIOGRAFÍA

• 1. Guía para la Aplicación de la Norma EN9100 en
  las Industrias del Sector Aeronáutico
• IAT Instituto Andaluz de Tecnología -
  EADS-CASA/AIRBUS/ATECMA. Sevilla 2.003
• 2. AIRBUS Procurement Policy. Supplier Quality
  and Supplier Developmen
• 4. 4.1. Procurement Quality Management 4.4.2.
  Supplier Performance Monitoring and Development
• www.airbus.com
• 3. NADCAP Attendees Guide Feb 2008
• http//www.pri-network.org/Nadcap/
• 4. Fundamentos de la Dirección de Operaciones
• Mark M. Davis y otros. McGraw Hill. Tercera Ed.
  2001
• 5. Programa de Homologaciones de las
  Cualificaciones Profesionales en el Sector
  Aeronáutico
• Consejería de Empleo. Junta de Andalucía
  21.10.2005
• 6. Introduction to the IAQG Supply Chain
  Management Handbook
• http//www.iaqg.sae.org/iaqg/

Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality
46
Thank you all!
Master GSC AIO 2010-2011 GLOBAL SUPPLY CHAIN
AERONATICAL INDUSTRIAL OPERATIONS Módulo 4
External Supply Chain Quality