??? ???? ????? ????? ????? ????? ?????????? ???? e-mail: NogaY@Bezeq.com - PowerPoint PPT Presentation

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Title:

??? ???? ????? ????? ????? ????? ?????????? ???? e-mail: NogaY@Bezeq.com

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Title = Subject = Author: Noga Yinon Keywords = Last modified by: Avital & Asaf Created Date: 9/14/2000 2:38:54 PM Category = Document presentation format – PowerPoint PPT presentation

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Transcript and Presenter's Notes

Title: ??? ???? ????? ????? ????? ????? ?????????? ???? e-mail: NogaY@Bezeq.com


1
????? ????? ??????? ???? ???????? ???
???? 2003
  • ??? ????????? ????? ?????????? ??????????
    ????e-mail NogaY_at_Bezeq.com

2
????
  • ???? ??? - ???
  • ????? ?????????? ???? ???
  • ???? ????? ?????? ??????? ????
  • ?????? ???? (?????)
  • ?????? ?????????
  • ?????? ???????
  • ?????? ???????

3
???? ???
  • ????? ????
  • 5.5 ??????? ? ???? ???, 8.2 ?????? ????
  • ?????? ??????
  • ??? ??????? ?
  • ???? ??????
  • 8500 ?????? ????? ???
  • ?????? ???????? ???????
  • ADSL, VPN- IP, VDSL ?????
  • ??????? ??????????
  • ???? ?????? ??????? Voice Data (??????)
  • ????? ????? ?? ????? ADSL

4
?????? ????????
??????? ?????
???? ??????
  • ?????? ????
  • ????? ??????
  • ???? (??? ??????? ????, ??? ?????...)
  • ????? ????? (????? ??????, ????? ???????...)
  • . . . . . .
  • ?????? ????????
  • ?? ?????
  • ADSL
  • ISDN
  • ?? ???? /???? ?????
  • IN
  • IP-VPN
  • ?????
  • Frame Relay
  • ??? ??????
  • ClickTalk
  • ATM
  • . . . . . .
  • ????? ??????
  • ????? ?????
  • ?????? ??????
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  • . . . . . .

5
???? ?????
  • ????? ??????
  • ???? ????? ?? ?????? ????????, ????? ??? ?????,
    ????? ???????, ????? ??????? ?????, ????? ?????
    ?????
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  • ???? ????? ?????? ???????, ????? ?????? ???????
    ????
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    ?????, ???? ??????, ????? ???, ???? ?????
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???? ??????
??????? ?????
6
????? ?????????? ???? (??"?)
  • ????? ?????? ??????? ?????? ?????????? ????,
    ??????? ????? ????? ?? ????? ???
  • ????? ?????? ????? ?? ??????? ?????????
  • ????? ?????? ???????
  • ????? ????? ?? ???????
  • ????? ????? ?????? ???????
  • ???????
  • ????? ???
  • (?????? ???)

7
????? ?????????? ???? - ??? ?????
  • ?????? ?????? ????????? ??????? ...
  • ???? ?????? ?- 400
  • ???? ?????? ???? ?- 6500
  • ????????? Online - 2.75 ????? ????
  • ????? ?? ?????? SNA - 320
  • ???? ????? ???? - 35 ?????? CDR
  • ?????? ?????/Batch 10,000 ????
  • ???? ???????? ??????? ????? 2 ??????

8
??"? - ??????? ???????
  • ????? ??????
  • ????? ?????? ?????? ????
  • ?????? ?????? ????
  • ?????????? ??????? ?????
  • ????? ????? ????
  • Help Desk ?????? ???????
  • ????? ??? ?????
  • ???? ??????? ?????

9
??"? - ?????????? ???????
10
???????? ?????? ?????????? ????
  • ???????? ????????? ????? ?????
  • 15 ???????? ???????? ???????
  • ?????? ???? ?????? ???????
  • ????? ??? ?? ???? ??????????
  • ????? - ????? ?? ?????? ?????
  • ???????? ????????? - BILLING, ERP CRM, DW

11
???????? ...
ERP - SAP
BILLING
????? ????? NSM
Data Warehouse Data Mining
?????? ?????
CRM
BezeqBill
GIS- Mirsham
????? ???? ??????
CTI
Infranet
Office Mgmt
Bezeqs Website
12
????? ??????
  • ?????? ???????????? ?????? ????? - SQA
  • ?????? ????? ?????? ????
  • ?????? ????? ???????
  • ?????? ?? ????? ????? ??????
  • ??????? ????? ?????? ?????????
  • ????? ??????? ????? ?"? ????"? (CIO)
  • ???? ????? ?"? ????"?

13
?????? ?????
  • 9000 ISO
  • ???? ???"? ?? ?????
  • PMBOK ?? PMI
  • CMM ?? SEI

??? ??????? ????? ????????? ????? ????? ??????
?????? ????? ???? ISO
14
????? ?"?
15
???????
  • ????? ?? ?? ??????? ??????? ????? ??????? - One
    Stop Service
  • ??? ???? ??????? ?????? ??????? ?????????
  • ?"? ????? ?????? ?????? ??????? ??  ?- ROI
  • ????? ?????? ???????
  • ????? ????????
  • ????? ?????? ???? ???????  

???? ????? ??????? ?
16
?????? ???? ?????
  • ???? ????? ??????
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  • "??? ????? ???????"
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???? ????? ????? ???????
17
?????? ???? - ????
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18
?????? ???? ?????? ?????? ????
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  • ??????, ???????
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19
????? ?- 9002 ISO
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  • ????? ?????, ?????, ????, ?????
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20
?????? ???? ????? ????
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    ?-SharePoint
  • ????? - ????? ??????????? ??"?
  • ?????? ????? ??????
  • Newsletter ????? ??? ??????? ??????
  • ????? ?"? ??"? - ???? ?? ????? ????? -??????
    ????? ????????? ????? ?"?

21
?????? ????????? ??????
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    ??????? ?"? ??"?

TTM
22
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23
?????? ?? ????? ?????? ??????
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24
?????? ??? ?????
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25
?????? ??????
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  • ?"? ???? ????? (????)
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26
?????? ???????
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27
?????? ??????? - 2003
  • ????? ???? ??????? ???????
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  • ????? ??"? ?? ????? ??????? ??"? ?????
  • ????? ??????? ??????? ????? ?????

28
  • ???? ?? ???? ???
  • e-mail NogaY_at_Bezeq.com
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