Choice of Technology

1
Choice of Technology

• Chapter 6

2
Outline

• Technology and the Manager
• Computer-Integrated Manufacturing
• Automated Offices and Services
• Enterprise Resource Planning Systems
• The Internet and the e-Business
• Technology Choice

3
Sociotechnical Design
4
Computer Integrated Manufacturing (CIM)

• Computer Assisted Design (CAD)
• Computer Assisted Manufacturing (CAM)
• Group Technology
• Numerically Controlled (NC) Machines
• Flexible Manufacturing Systems (FMS)
• Robotics

5
Types of Manufacturing Systems (Figure 6.5)
High
Dedicated equipment
Production flexibility
15,000
Productive capacity
Special system
Production per part number
Volume
2,000
Flexible Manufacturing System
500
Manufacturing cell
25
Standard and conventional machinery
Low
8
100
800
1 or 2
High
Low
Medium Variety
6
Batch Layout
7
Group Technology Layout
A
A
C
C
C
B
A
D
B
C
D
A
D
D
B
B
8
Automated Offices and Services

• Transformation in offices
• Handling messages
• Typing or keyboarding files
• Copying printed or electronic materials
• Filing
• Keeping a calendar
• Automated Office
• Service Industries

9
Enterprise Resource Planning Systems (ERP)

• Integration of functions through common database
• ERP as the backbone of Supply Chain Management

10
Technology Choice

• Role of technology strategy
• Evaluation of alternatives (including do-nothing
  strategy)
• Revenue effect of new technologies
• Hurdle rate too high

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The Internet and e-Business

• Growth of e-Business and B-2-B Commerce (chart)
• Forms of electronic connections
• Business to Commerce (B2C)
• Types of e-Business (see Table 6.3)
• e-Market companies
• e-Service providers
• e-Retailers and wholesalers
• e-Producers

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B2B E-CommerceTrillions of Dollars
Source Garnergroup Inc.(Mobile Computing, May
2000)
2000-2004 Projected