Human Resource Development

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Human Resource Development

• Mgt 263
• Bryan Andrews
• Hospitality Administration

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Todays Class 8 am 12pm

• Course Introductions
• Course Outline
• ½ hour break (930 to 10)
• Chapter 1

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Course Introductions

• Instructor students
• Pick a neighbor their storyState name,
  program, career interest

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What are you expecting out of course

• Break after 1 ½ hour?
• What do you want to learn?
• Class conduct?
• Field Trips?
• Guest Speakers?

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My Expectations

• Class Conduct talking, attendance, late for
  class assignments
• Learning in and out of class

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Mgt 263 Course Outline not HOSP 263

• Course Description
• Textbook
• Learning Objectives
• Topic Schedule
• Evaluation
• Projects

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Todays Topics

• Nature
• Past development
• Current challenges
• Changing role

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Strategic Human Resource Management Model

• Environmental Analysis(challenges)
• Organizational Mission and Goals
  Analysis(objectives)
• Analysis of Strengths and Culture
• Analysis of Organizational Structure

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• To establish and maintain regional networks of
  high quality hotels, leading their communities
  by
• Superior service for treatment of our guests by
  offering the most benefits at the highest value.
• Providing a stimulating and rewarding working
  environment for all employees.
• Achieving a level of profitability that allows us
  to continually improve and grow.

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Strengths Culture
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Organizational Structures
hierarchy
flat
conglomerate
Top heavy
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In class exercise

• A new employee is about to be hired. He human
  resources manager favours applicant Smith and the
  supervisor favours Jones. Who should have the
  final hiring decision?

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In class exercise

• A long service employee was insubordinate, and
  the supervisor wants to fire them. The human
  Resources department wants to transfer the worker
  to another department. Who should make the final
  decision?