How to Tap IT

1
How to Tap ITs Hidden Potential
2
Why is There a Problem?

• mind- set differences between management staff
  and IT staff
• language differences
• social influences,
• flaws in IT governance (defined as the
  specification and control of IT decision rights)
• difficulty of managing rapidly changing
  technology.

3
How to Integrate IT into Business Culture

• Begin with IT literacy -- and commitment -- at
  the top
• Hire an IT leader who sees the big picture
• Create demand for IT solutions
• Make sure nothing gets lost in translation
• Rationalize IT spending
• Create an IT portfolio by evaluating risks and
  returns