Operator Compliance Risk Score

1
Operator Compliance Risk Score (OCRS)
2

• What is the Operator Compliance Risk Scoring
  System?
• Mechanism for Calculating Likelihood of Operator
  Non Compliance
• A guidance tool introduced to ensure that
  effective targeting is carried out
• A fair system - it treats each operator in the
  same way. There is an incentive for operators to
  either maintain the standards that are already
  maintained, or make improvements to procedures.
  Operators that achieve a good standard are likely
  to be stopped less often

3
How will VOSA use OCRS?

• OCRS will be used at the roadside to identify
  which vehicles should be checked.
• Red - Full check to be carried out.
• Amber - Full check to be carried out unless
  higher scoring vehicles available.
• Green - No check unless either no other higher
  scoring vehicle or obvious defect or offence.
• VOSA examiners will use a hand-held mobile
  compliance device into which they will key a
  registration number or operators licence
  information, which will display the relevant OCRS.

4
Each Operator has 2 Scores Roadworthiness
(mechanical) Traffic (non-mechanical)
5
Roadworthiness

• Concerned with the condition of the vehicle
• Two sets of data are used
• Vehicle Testing data captured at each first test
  and annual test (HGVs only)
• Vehicle Enforcement data captured at the
  roadside or fleet checks at operators premises.

6

• Roadworthiness Scoring Process
• For each Test Failure defect and prohibition
  defect a score is given
• Each vehicle check/test counted as an Event
• Operator scored on total defect score divided by
  total number of Events
• Score is calculated weekly for a 2-year rolling
  period

total defect points number of events
index score
7
Example of points allocated for defects
Failure item/defect no IM Vehicle Testing Failure Item Points Immediate Prohibition points Delayed Prohibition points Significant marked failure item/defect no S Marked immediate prohibition points S Marked Delayed prohibition points
1 -Seat Belts 2 6 4 3S 12 8
2 - Exhaust Emissions 2 6 4 5S 12 8
6 - Road Wheels and Hub 6 18 12 6S 36 24
7 - Size and Type of Tyres 5 15 10 7S 30 20
8 - Condition of Tyres 6 18 12 8S 36 24
30 - Steering Control 6 18 12 30S 36 24
22 - Mirrors 3 9 6 22S 18 12
20 - Condition of Body 5 15 10 20S 30 20
24 - Glass and view of Road 4 12 8 23S 24 16
25 - Windscreen washers and wipers 2 6 4 25S 12 8
33 - Speed Limiter 6 18 12 33S 36 24
44 - Oil leaks 3 9 6 44S 18 12
8
Overall Traffic

• Concerned with roadside inspections and VOSA
  prosecutions in relation to non-mechanical
  infringements.
• Including Drivers Hours, Tachograph and
  overloading offences
• The OCRS Overall Traffic is further broken down
  into a Drivers Hours Score and an Other Traffic
  Score to provide extra information to VOSA
  examiners.

9
Traffic Scoring Process

• For each traffic offence found at the roadside
  or at a fleet inspection or as part of a
  Prosecution an offence score is given.
• Each roadside, fleet inspection and prosecution
  is counted as an event
• Operator scored on total defect score divided by
  total number of Events
• Score is calculated weekly for a 2-year rolling
  period

total offence points number of events
index score
10
Example of points allocated for offences
PLS Points Traffic Points DH Traffic Points OTH Traffic Points
Offence Code Offence Points Offence Type Offence Desc Offence Points Offence Type Offence Desc Offence Points Offence Type Offence Desc Offence Points
1-1 48 CU TACHO NOT FITTED 39 DH OBSTRUCT EXAMINER 51 OTHER OVERLOAD 40
1-11 57 CU EXCEED 4.5HRS DRIVE 40 DH FORG MISUSE DOCS 70 OTHER
1-56 52 CU FTP CHARTS 36HR PROH 49 DH NO COMMUNITY AUTH 31 OTHER
1-56 48 CU WEEKLY REST 90 PROH 42 DH EXCEED MAX SEAT CAP 42 OTHER
11
How are points decided on for defects and
offences?
Danger Perceived danger and risk to road safety Range 1-25
Penalty Reflects the maximum statutory penalty set by Parliament Range 1-25
Priority Value Reflect the public interest and policy objectives, e.g. Exhaust emissions do not make a vehicle unsafe mechanically but have significant effects on the environment Range 1-10
Commercial Reflects the perceived level of commercial advantage gained Range 1- 10
Impact Reflects the impact on enforcement investigation e.g. preventing or obstructing into other offences by deception or falsification Range 1-10
Rating Is the sum of the factors above Maximum 80
12

• Index Score
• Operator scores compared with Peers (HGV GB, PSV
  GB etc)
• Scores converted to Relative Score in League
  Table format
• Bottom 1 10 given score of 1
• 11 20 given score of 2 etc
• Scores displayed on Hand-held Device with colour
  code
• Red, Amber and Green (RAG)
• Worst Operators (score 10) given Red indicator
• Best Operators (score 1) given Green

13
Example of calculation of index score

• A one vehicle operator is stopped at a VOSA
  roadside check and a Drivers Hours Offence (39
  points) is found.
• The Traffic Index Score is then calculated as
  number of total offence points (39) divided by
  number of total events (1) 39
• If the vehicle was then subsequently stopped at
  the roadside again by VOSA, but was found to be
  clear of any defects or offences, the operators
  score would reduce to
• Traffic Index Score 19.5 (39/2)

14
Percentile Group OCRS roadworthiness (mechanical) OCRS traffic enforcement (non-mechanical)
0 (points) 0
1-10 1
11-20 2
21-30 3
31-40 4
41-50 5
51-60 6
61-70 7
71-80 8
81-90 9
91-100 10
GREEN
GREEN
AMBER
AMBER
RED
RED
15

• Historic vs. Predictive
• Historic scores use previous data for that
  operator
• Past roadside encounters
• Vehicle test history
• PLS cases
• Predictive scores use previous data for
  operators with similar characteristics
• Type of operator licence
• Age of operator licence
• Size of fleet
• Predictive score will only be shown when no
  Historic score is available

16

• Remember
• OCRS Scores are snapshots in time
• They are updated weekly
• The information used goes back for 2 years
• Your score could change even if your points do
  not you could compare better or worse as the
  industry changes
• You can get the following VOSA reports to help
  improve performance
• OCRS scores
• Vehicle test maintenance statement
• Vehicle encounter report

17
OCRS Effectiveness April 08 July 08Excludes
SiftsRoadside Encounters Only All OCRS Score
Types

• HGV Roadworthiness

OCRS Band Encounters of Encounters Prohibitions Prohibition Rate Number of Vehicles in Band Vehicles Encountered
Green 5,876 37.17 1,239 21.09 233,960 2.51
Amber 7,579 47.94 2,234 29.48 137,657 5.51
Red 2,354 14.89 915 38.87 29,786 7.90
Total 15,809 100.00 4,388 27.76 401,403 3.94
18
OCRS Effectiveness April 08 July 08

• HGV Drivers Hours/Overloads

OCRS Band Encounters of Encounters Drivers Hours Prohibitions DH Prohibition Rate Number of Vehicles in Band Vehicles Encountered
Green 7,770 43.69 1,025 13.19 174,226 4.46
Amber 8,495 47.76 1,402 16.50 194,503 4.37
Red 1,520 8.55 401 26.38 32,674 4.65
Total 17,785 100.00 2,828 15.90 401,403 4.43
OCRS Band Weighed Weighing Prohibitions Weighing Prohibition Rate
Green 1,580 358 22.66
Amber 1,870 502 26.84
Red 450 202 44.89
Total 3,900 1,062 27.23
19
OCRS Effectiveness April 08 July 08
PSV Roadworthiness
OCRS Band Encounters of Encounters Prohibitions Prohibition Rate Number of Vehicles in Band Vehicles Encountered
Green 3,002 59.01 565 18.82 52,237 5.75
Amber 1,731 34.03 514 29.69 18,899 9.16
Red 354 6.96 162 45.76 2,737 12.93
Total 5,087 100.00 1,241 24.40 73,873 6.89
20
OCRS Effectiveness April 08 July 08
PSV Drivers Hours/Overloads
OCRS Band Encounters of Encounters Drivers Hours Prohibitions DH Prohibition Rate Number of Vehicles in Band Vehicles Encountered
Green 2,067 54.25 349 16.88 40,632 5.09
Amber 1,619 42.49 346 21.37 31,034 5.22
Red 124 3.25 57 45.97 2,207 5.62
Total 3,810 100.00 752 19.74 73,873 5.16
OCRS Band Weighed Weighing Prohibitions Weighing Prohibition Rate
Green 45 1 2.22
Amber 50 2 4.00
Red 3 1 33.33
Total 98 4 4.08
21
OCRS Effectiveness April 08 July 08
HGV PSV Roadworthiness
OCRS Band Encounters of Encounters Prohibitions Prohibition Rate Number of Vehicles in Band Vehicles Encountered
Green 8,878 42.49 1,804 20.32 286,197 3.10
Amber 9,310 44.55 2,748 29.52 156,556 5.95
Red 2,708 12.96 1,077 39.77 32,523 8.33
Total 20,896 100.00 5,629 26.94 475,276 4.40
22
OCRS Effectiveness April 08 July 08
HGV PSV Drivers Hours/Overloads
OCRS Band Encounters of Encounters Drivers Hours Prohibitions DH Prohibition Rate Number of Vehicles in Band Vehicles Encountered
Green 9,837 10,114 45.55 1,374 13.97 214,858 4.58
Amber 9,837 10,114 46.83 1,748 17.28 225,537 4.48
Red 1,644 7.61 458 27.86 34,881 4.71
Total 21,595 100.00 3,580 16.58 475,276 4.54
OCRS Band Weighed Weighing Prohibitions Weighing Prohibition Rate
Green 1,625 359 22.09
Amber 1,920 504 26.25
Red 453 203 44.81
Total 3,998 1,066 26.66
23
Improvements to OCRS data areas next 6-12 Months
Improvements to OCRS 6-12 Months

• Include data from operator visits by VOSA
  examiners
• Include data from roadside Dangerous Goods
  Inspections
• Incorporate Graduated Fixed Penalty data.
• Development of Non GB Vehicle risk scoring using
  the same scoring system as that used for GB
  vehicles

24
Proposed Changes to Scoring Model

• Increase priority area of Scoring Model for
  Drivers Hours offences
• Possibly decrease priority area of Scoring Model
  for Weight offences.
• Both subject to agreement from Department for
  Transport

25
Current OCRS Banding
Percentile Group OCRS roadworthiness (mechanical) OCRS traffic enforcement (non-mechanical)
0 (points) 0
1-10 1
11-20 2
21-30 3
31-40 4
41-50 5
51-60 6
61-70 7
71-80 8
81-90 9
91-100 10
GREEN
GREEN
AMBER
AMBER
RED
RED
26
Proposed OCRS Banding
Percentile Group OCRS roadworthiness (mechanical) OCRS traffic enforcement (non-mechanical)
0 (points) 0 GREEN GREEN
1-10 1 GREEN GREEN
11-20 2 GREEN GREEN
21-30 3 GREEN GREEN
31-40 4 AMBER AMBER
41-50 5 AMBER AMBER
51-60 6 AMBER AMBER
61-70 7 AMBER AMBER
71-80 8 RED RED
81-90 9 RED RED
91-100 10 RED RED
27
Other OCRS developments
Improvements to OCRS 6-12 Months

• OCRS Reports to be made available through portal
• OCRS Frequently asked Questions to be updated
• Specific article in Moving On to highlight the
  fact that OCRS is a system used by VOSA to target
  the most non compliant operators and should not
  be used on its own to rate an operator.
• VOSA will be clarifying the definition of Sifts
  and depending on the definition be deciding if
  this should be included as a part of OCRS.