Implementing Change in an Organization

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Implementing Change in an Organization
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Lesson Objectives

• Comprehend organizational change
• Comprehend why change is important to an
  organization
• Comprehend the fundamental concepts of
  implementing change within any organization
• Comprehend ways to minimize the negative effects
  of change

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Organization Change

• Developing systematic approaches to improve the
  way an organization conducts its mission

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Why Change?

• Absolutely essential for process improvement

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Concepts of Change

• Takes time
• Requires training
• Document processes and procedures
• Requires risk

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Types of Change

• External
• Internal

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Quality Principles

• Leadership involvement
• Dedication to the mission
• Respect for the individual

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Quality Principles

• Decentralized organization
• Management by fact
• Empowerment

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Minimize Negative Impact

• Effective communication
• Team building
• Time to adapt
• Show resolve

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Summary

• Change defined
• Why change
• Concepts of change
• Quality principles

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Summary

• Performance Management Process Model
• Change checklist
• Minimize impact of change