By: Barbara Mackessy

1
Behavior Work Ethics Assessments

• By Barbara Mackessy
• Georgia CTAE Resource Network

2

• How would you rate your own behavior?
• How would you rate your work ethics?

3
Important for Dropout Prevention

• Studies show that students who can project
  themselves into the future and understand the
  consequences of their actions today are far less
  likely to drop out of school (high school or
  college), become a teen parent, or abuse drugs.
• (Dropout Prevention)

4
STUDENTS SHOULD

• start thinking about their futures.

5
Community Development Coordinator Everyone is
going to need to work, education is the number
one priority. They need community involvement,
computer skills, be able to research on the
internet and email.
6
Behavior is actions resulting from your attitude,
personality and environment.

• Work Ethics is a combination of values,
  personality, attitude and pride in work.
• Including but not limited to honesty, pride,
  purpose, feelings, vision, teamwork, character,
  productivity, appearance and communication.

7
A human resource director said Workforce
development with work ethics and talent
management is critical for the company to stay in
business.
8
Very important!

• Tools may or may not be provided on the job but
• Appropriate behavior is a job requirement along
  with good work ethics in all occupations.

9
Word Wall

• By the end of this unit you should have a good
  understanding of the importance of these words in
  relation to your future career.

Character
Cooperation
Behaviors
Appearance
Pride
Organizational Skills
Productivity
Work Ethics
Respect
Communication
Attendance
Acceptable
Attitude
Teamwork
10
Ethics Include

• how you feel about your job
• how you do that job or responsibilities
• attitude
• behavior
• respect
• communication, and interaction
• cooperation with others

• your set of values
• honesty
• accountability
• choosing right versus wrong
• doing acceptable versus unacceptable
• being on-board versus under the table
• what you do when no one is looking

11
Work Ethics

• Work ethics include many characteristics but can
  be summed up with your fundamental set of values.
• Ideally, the better your work ethics the better
  your work position.
• Will your work ethics guide you in a given
  situation?

12
Key to Success

• Good work ethics are required for a successful
  future!

13
Work Ethic Involves

• honesty (not lying, stealing, or cheating)
• doing a job well
• having pride
• valuing what you do
• showing people who you really are
• having sense of purpose and feeling
• being a part of a greater vision or plan is vital
  
• What will you do when no one is watching?

14
The Number 1 priority of Georgias employers for
their employees is to improve the work ethics of
present and future employees.

• Employers are expressing concern that a strong
  work ethic is increasingly difficult to find
  among employees and job applicants.
• Two statewide surveys of Georgia employers also
  identified interpersonal skills and positive
  attitudes toward work as among the most important
  qualifications in hiring workers (Occupational
  Research Group, 1996, 1997).

15
What can we do?
How can we assess work ethics in school?
16
The U.S. Department of Labor estimates that 80
percent of workers who lose their jobs do so not
because of lack of occupational skills, but
because of poor work ethics.

• The magnitude of this issue mandates immediate
  attention.

17
Some parents may say, My child doesnt need to
worry about work ethicshe/shes going to
college!
18
Everybody needs work ethicsno matter what!
19
We are seeing an epidemic of work-life
unreadiness, kids in their early twenties who
cant figure out who they are or what they need
to be doing with their lives...

• Dr. Mel Levine on the Today Show, January 25,
  2005
• Author, Ready or Not, Here Life Comes

20

Meet theTwixters! Young adults that live off
their parents and bounce from job to job.
- Time magazine, January 24, 2005
21
How do we help ALL students recognize the value
of good work ethics?
The key to impacting students
22
What is the NEED for Work Ethics?
Competent, creative individuals are a key
resource for economic survival of our country!
23
At this time you have already rated your own Work
Ethics

• The technical colleges in Georgia give a work
  ethics grade along with the academic grade in
  every course.
• That work ethics grade is based on the items that
  you had on your work ethics assessment.
• What would your work ethics grade be at this
  point in time?
• You are now to turn in your improvement plans
  hopefully you will start to work on those plans
  immediately.

24
According to Georgia Technical Colleges, business
and industry leaders have identified essential
work ethics that should be taught and practiced
in order to develop a viable and effective
workforce.

• Attendance
• Teamwork
• Attitude
• Organizational Skills
• Cooperation
• Character
• Appearance
• Productivity
• Communication
• Respect

25
What would your responsibility score be today?
What changes do you need to make?
26
Work Ethics

• How one feels about his/her career.
• How one does his/her job or responsibilities.
• Involves attitudes, behaviors, respect,
  communication and interactions.
• Involves characteristics such as honesty and
  accountability
• Demonstrates many things about whom and how a
  person is.
• We should not only want to do, but desire to do
  the proper (right) thing in a given situation.

27
Why Teach Work Ethics?

• Students who begin employment with positive
  work ethic skills will enhance their value as
  employees. Employers desire and acquire
  employees with desirable work habits.

28
Work ethics is a major problem, we need people to
come to work every day on time. Work ethics is
a challenge for students coming out of school
today. Some companies offer a tuition
reimbursement at 100 for As in a post secondary
institution. A retail sales manager- Why
young people fail today lack of work ethics
29
A department manager said the students lack work
ethic skills they cant handle the freedom.
30
With a positive attitude, I can teach you
everything you need to know about this company.
What type of attitude do you have?
31
Quotes

• Managers statement With a positive attitude,
  I can teach you everything you need to know about
  this company. What type of attitude do you
  have?
• Managers statement There are three important
  things that an employee needs when they walk
  through the doorattitude, attitude and attitude,
  they can learn the rest.

32
Understanding and Following Directions

• Actually listen
• Dont talk
• Dont interrupt
• Ask questions
• Stay on task
• Stay focused
• Take notes
• Make list of task
• Tune out distractions
• Move away from distractions
• Be specific
• Be alert

• Think how to do this
• Use prior knowledge
• Concentrate
• Maintain eye contact
• Double check when finished
• Paraphrase the instructions
• Check for understanding
• Dont be disruptive
• Know where you can get help
• Read and then re-read instructions

33
Tour guide said applicants need to know that
they may be working on five or six rush jobs with
deadlines all at once. They must be able to
multitask and deliver the products on time.
They must know how to follow directions on their
own.
34
Everything has a place and everything is in its
place. Part of following directions is being
organized.
35
Dependability

• Set a good example
• Be a positive role model
• Correct negative habits
• Return things you borrow
• Notify people of time changes
• Bring all materials
• Have integrity
• Have hope
• Good self-esteem
• Acceptable behaviors
• Be loyal
• Responsible
• Dont depend on others all the time
• Become independent
• Help others
• Keep the secret
• Dont double book events
• Positive attitude
• Excused absences only

• Be organized
• Think ahead
• Have a schedule
• Do what you say
• Make sure you are on time
• Take responsibility
• Learn to say No
• Dont gossip
• Dont spread rumors
• Stay on task
• Actually listen to others
• Take notes
• Make list
• Leave messages
• Use agenda daily
• Keep a year long calendar
• Dont expect others to do your work
• Double check items, events

36
Each new mechanic is issued a set of numbered
tools. These tools are inspected at the end of
every job and every shift. If a tool is lost the
job must be re-inspected. If that tool is still
not found the shift shuts down and inspects three
more times. Some places on the plane will be
x-rayed to make sure the tool is not there. A
lost tool could cause the plane to malfunction
and not be able to land.
37
Be able to work alone, with a mechanical
aptitude! You must fix you own problems and be
efficient.
38
Initiative

• Be the best you can be
• Always try
• Go the extra mile
• Look for things to do
• Be independent
• Have a good attitude
• Do it right the first time
• Check and recheck
• Complete tasks
• Dont procrastinate
• Help others
• Dont waste time
• Make it a daily habit of going beyond the regular
• Do more than the routine work
• Do things without people having to urge you

• Always look for ways to improve
• Try to be the best
• Ask for extra
• Ask for help when needed
• Forget the L word Lazy
• Keep an eye for something new to do
• Always have plan
• Have a mission
• Set goals
• Make lists of things to do
• Dont waste time
• No long breaks
• Be resourceful
• Look for tasks to do
• Look for new things to learn
• Look for ways to do a better job

39
To be a part of this company, the future
employees must have self determination and the
motivation to move ahead. Do you have the skills
to enter this board room in the future?
40
Eagerness to Learn

• Acceptable behaviors
• Study
• Smile
• Positive attitude
• Share new ideas
• Make plans
• Set goals
• Reward yourself for you accomplishments
• Dont hesitate to ask questions
• Be industrious
• Concentrate
• Dont waste time
• Dont wait for reminders to do a task
• Make a good first impression

• Develop new hobby
• Read for pleasure
• Develop your interest
• Show desire to learn
• Volunteer
• Think I Can
• Positive attitude
• Ask for more work
• Do extra credit
• Do all assigned work on time
• Pay attention
• Dependable
• Meets challenges
• Makes adjustments
• Excused absences only
• Never tardy

41
Manager said he was shocked as to how many
applicants there are for so few positions.
42
General manager said The more you know, the more
you make. Its easy to learn with the right
attitude.
43
A manager said I dont always look for four year
degrees but the applicants must have computer
skills. The biggest thing I look for is
communication skills, both oral and written. I
check their email messages and voice mail
messages. They must use correct grammar.
44
Owner stated, Students need more math skills
when they enter the workforce.
45
I would like to see someone who uses their
minds. Any advance schooling helps them use
their minds.
46
We dont have time to hold peoples hand
anymore, its just the global economy we live
in. Director of Human Resources
47
Management is very disillusioned with math
skills, work ethics, and technical skills of
applicants today.
48
Manager of Credit AnalysisMust be well
balanced, know numbers, have people skills, and a
college graduate. He suggest that students
take drama classes, join the debate and golf
team in high school to be successful as a future
business leader.
49
The employees must know how to do research and
relate to everyday situations. They must have
computer skills, public speaking skills, letter
writing skills, and be able to speak and write
clearly.
50
Internal process should be in place so they cut
the number of resumes. They are flooded with
resumes. Can not have misspelled words must
have analytical abilities must have Microsoft
Office computer skills, must be able to create
spreadsheets, analysis, sort and manipulate data
on multiple sheets. Must have the ability to
perform in a sales environment demonstrate
leadership skills through organization, clubs or
church.
51
Loyalty

• Take up for people
• Defend others
• Say only nice things
• Positive attitude
• Respectful
• Well mannered
• Honest
• Kind/polite
• Dependable
• Be a role model
• Work quickly and efficiently
• Get along with others
• Helps others

• Offer a helping hand
• Have integrity
• Provide hope
• Be fair
• Equality
• Justice for all
• No discrimination
• Treat others as you would like to be treated

52
As a human resource manager, I look for someone
who will come to work every day!
53
Bank president, Employees must be here
everydayif an employee is not here their work
does not go out, if you dont complete a project
it could be your job.
54
Graphic designers must have the ability to turn
work. They must produce and go on the next
order. - Owner
55
Students can only miss 10 of their scheduled
class time. That 10 must be made up to the last
minute. If they miss over 10 then they will
have to retake that entire class.
56
Cooperation

• Listen
• Be on time to meetings
• Try to get along
• Respectful manners
• Do your part
• Develop responsibility
• Learn sportsmanship
• Dont be a sore looser
• Be prepared
• Teamwork
• Offer opinions
• Ask for others opinion
• Dont criticize

• Discuss
• Reach consensus
• Work collaboratively
• Never say its not my job
• Plan to get along
• Be polite
• No negative comments
• Compromise
• Think before you speak
• Think before you act
• Share workload
• Fair to all team members

57
Team work skills are required!
58
New employees need the attributes of being
friendly, a team player and self-motivated.
59
Team developed to help others buy into the
system. Team items displayed on factory floor.
60
Quality only happens when you care enough to do
your best.
61
Honesty

• No lying
• No stealing
• No cheating
• Do what is right
• Read the rules
• Follow the rules
• Return things to the rightful owner
• Return items found
• Acceptable behaviors

• Think before you speak
• Think before you act
• Be accountable
• Admit mistakes
• Correct mistakes
• Say Im Sorry
• Rewards for positive behaviors
• Do the appropriate thing

62
Army values stressed during basic training and
through out the military career.
63
Our company is looking for leaders not managers
any more. They must have defined leadership
competencies for success.
64
Ability to Accept Criticism

• High self-esteem
• Let constructive criticism help you
• Dont be afraid of making a mistake
• Take risk
• Dont give up
• Try, Try, Try!!
• Self control
• Self discipline
• Self respect
• Dont make the same mistake twice

• Positive corrections
• Accept that we are not perfect
• Everyone makes mistakes
• Correct mistakes
• Control your temper
• Understand what you did was wrong
• Positive attitude
• Dont let what other people say bother you
• No negative comments

65
Health Department Manager states, I would rather
hire someone who needs training. I can train
anyone if they are honest, with integrity and
have good work ethics.
66
Behaviors

• You need good and excellent behavior
  characteristics/work ethics to get along with
  people on your job in the future.
• You need good and excellent behavior
  characteristics/work ethics to get and keep your
  job in the future.
• If you can change or improve only one thing, that
  would be a good start.
• No one can change all negative behaviors/work
  ethics in one day.

67
Discussion Forum

• Now that you have a better understanding of what
  work ethics and good behaviors include, answer
  the following questions.
• Do you think that employers should considers a
  persons behavior and work ethics when employing
  them? Why? Why not?
• Should an employee be fired for their work
  ethics? Why? Why not?
• How has this unit changed you and your work
  ethics?
• Do you have a better understanding of how
  behaviors and work ethics now?

68
What do students think?

• I thought everything would just fall into place.
  Now I realize that I have to make my future
  happen, it wont just work out good by itself.

Student Quote
69
In times of change, learners inherit the earth,
while the learned find themselves beautifully
equipped to deal with a world that no longer
exists.
--- Eric Hoffer
70
If you dont know where you are going, Alice,
how will you know when you get there?, asked the
Cheshire Cat.
--- Alice in Wonderland
71
This display was at the AFLAC headquarters
outside of the cafeteria for all employees to see
daily. The dress code was strictly enforced.
72
Unnatural Hair Color is a NO!
73
Visible Tattoos are a NO! NO!
74
These shoes are a NO! NO!
75
Appropriate Dress
76
Appropriate Dress
77
Casual Friday Dress only!
78
Not appropriate even for casual Fridays!
79
Not appropriate even for casual Fridays!
80
Casual Friday
81
Casual Fridays good choice
82
These shoes are appropriate to wear any time.
83
These shoes are not appropriate for any day!
84
Company Territory Director People talk about
attitude as being either good or bad, but its
multifaceted. It includes desire, belief in the
company, discipline and perseverance.
85
Remember your behavior is your choice.
Unacceptable behaviors may get you in here!
86
Some look at things that are and ask why. I
dream of things that never were and ask
why not?

• - George Bernard Shaw

87
Interviews are now based on how people can
exhibit characteristics in their life instead of
giving yes and no answers. They must show
relevance.
88
Students must come to us ready to work. We can
teach them the job if they have the attitude and
work ethics needed for the job.