Generations at Work in your workplace!

1
Generations at Workin your workplace!

• Who are those that were born between 1922 and
  2000AD?
• Cynthia A. Jennings
• WBL Coordinator

2
The Generations

• The Veterans Born 1922-1943
• Baby Boomers Born 1943-1960
• Gen Xers Born 1960-1980
• Nexters Born 1980- 2000
• and now the Millennials!!!!

3
The Veterans

• Core Values
• Dedication/Sacrifice
• Hard Work
• Conformity
• Law and Order
• Respect for Authority
• Adherence to rules
• Patience

4
The Baby Boomers

• Core Values
• Optimism
• Team Orientation
• Health and Wellness
• Personal Gratification
• Work
• Involvement

5
The Gen Xers

• Core Values
• Diversity
• Thinking Globally
• Balance
• Technoliteracy
• Fun
• Self-reliance
• Pragmatism

6
The Nexters

• Core Values
• Optimism
• Civic Duty
• Confidence
• Achievement
• Sociability
• Morality
• Diversity

7
Generational Mind Set

• The Veterans
• Like consistency and uniformity
• Like things on a grand scale
• Are conformers
• Believe in logic, not magic
• Are disciplined
• Are past oriented and history absorbed
• Have always believed in law and order
• Spending style is conservative

• The Baby Boomers
• They believe in growth and expansion
• They think of themselves as stars in the show
• They tend to be optimistic
• In school and at home , the boomers learned about
  teamwork
• The Boomers have always been cool!
• They have pursued their own personal
  gratification, uncompromisingly at a high price
  to themselves and others

8
Generational Mind Set

• The Gen Xers
• Are self-reliant
• Seeking a sense of family
• They want balance
• They have a nontraditional orientation about time
  and space
• They like informality
• Their approach to authority is casual
• They are skeptical
• They are attracted to the edge
• They are technologically savvy

• The Nexters
• On the go
• Passion and personality to take on a cause
• They think Mom and/or Dad
• is cool!
• More dependant on Mom
• and Dad
• Technology is natural
• Eager to subscribe to a stricter moral code
• Manners have been reborn
• Realistic about the present

9
Generations On the Job!On the Job-Assets

• The Veterans
• Stable
• Detail oriented
• Thorough
• Loyal
• Hardworking
• The Baby Boomers
• Service Oriented
• Driven
• Willing to go the extra mile
• Good at relationships
• Want to please

• The Gen Xers
• Adaptable
• Technoliterate
• Independent
• Creative
• Unintimidated by authority
• The Nexters
• Collective action
• Tenacity
• Heroic Spirit
• Technological savvy
• Multitasking abilities

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Generations at workOn the Job - Liabilities

• The Gen xers
• Poor people skills
• Inexperienced
• Impatient
• Cynical
• The Nexters
• Need for supervision and structure
• Inexperience, particularly with handling
  difficult people issues

• The Veterans
• Inept with ambiguity and change
• Reluctant to buck the system
• Uncomfortable with conflict
• Reliant when they disagree
• The Baby Boomers
• Not normally budget minded
• Uncomfortable with conflict
• Reluctant to go against peers
• May put process ahead of result
• Overly sensitive to feedback
• Self-centered
• Judgmental of those who see things differently

11
Leadership Style

• Veterans
• Direct
• Command and Control Leadership
• Baby Boomers
  Collegial
  Consensual
• Gen Xers
• Thrive on change
• Challenge others thinking
• Nexters
• 
  Resilient

12
Who were the Heros?

• The Veterans
• Superman, Winston Churchill, Babe Ruth, Franklin
  Delano Roosevelt, Patton
• The Baby Boomers
• Gandhi, Martin Luther King, John and Jacqueline
  Kennedy, John Glenn
• The Gen Xers
• None
• The Nexters
• Michael Jordon, Princess Diana, Mother Theresa,
  Bill Gates, Tiger Woods

13
Understanding the Team idea!

• The Veteran
• Teams with strong leaders who told them exactly
  what to do, how and when.
• The Baby Boomers
• Have difficulty speaking up within teams,
  avoiding any
  difficulties at any cost, creating a community
  team where everyone gets along
• The Gen Xers
• Teams are less frequently brought together.
  Communication to the team is done on email, over
  chat rooms, and by joining listservs
• The Nexters
• Teams that are similar to the Boomers possess
  the can do of the Veterans and the
  technological savvy of the Gen Xers.

14
The ACORN Idea

• Five major operating ideas which can get
  Generations to work together!
• Accommodate employee differences
• Create workplace choices
• Operate from a sophisticated management style
• Respect competence and initiative
• Nourish retention

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Accommodate Employee Differences

• Learn all they can about employees
• Work to meet specific needs of each employee
• Serve them according to their unique preferences
• Effort to accommodate
• Personal schedules
• Work-Life balance issues
• Nontraditional lifestyles

16
Create workplace choices

• The workplace is shaped by the work
• being done
• An atmosphere that is relaxed and informal
• A casual dress code
• Height and width of the chain of command tends to
  be foreshortened

17
Operate from a sophisticated management style

• Managers are more polished
• Managers are more direct
• Managers display their flexibility by
• the supervisory style not being fixed
• the leadership style being situationally varied
• depending more on positional power
• knowing when to make policy exceptions
• being thoughtful when matching individuals to a
• team or a team or individual to an assignment

18
Respect competence and initiative

• Treat your employees with respect
• Involve people that are interested in doing
• their best
• Hire the best employees and give them the best
  job opportunities

19
Nourish retention

• Offer lots of training
• Encourage and support lateral movement
• Provide variety and new challenges for employees
• Encourage employees to obtain new skills

20
Sell the Benefits

• In order to retain the very best employees!!!!

21
The Next Generation of Workersare already being
born and workingtogether!

• Power point designed by Cynthia A. Jennings
• Information for this power point was supported by
  the book titled
• Generations at Work by Ron Zemke, Claire Raines,
• and Bob Filipczak