Title: Performance Appraisal Techniques
1- Performance Appraisal Techniques
- Dr. Khaled Fouad Sherif
- Chief Administrative Officer,
- Africa Region
- The World Bank
- Washington DC
- Web http\\www.ksherif.com
2Performance Appraisal Techniques
- Introduction to Performance Appraisal
- Income statements and balance sheets summarize
the financial position of an enterprise at a any
given moment. They reflect the status of an
organizations revenues and expenses, its assets,
(the economic resources owned by the
organization), liabilities (debts owned to
creditors), and equity (the owners investment in
the organization). Both the income statement and
the balance sheet are key performance appraisal
tools.
3Exhibit 1 Sample Income Statement
Company X For year ending December 31, 1989 (In
LE)
Revenues Revenues Revenues
Net Sales 3,787,248
Other Income 42,579
Total Revenues Total Revenues 3,829,827
Expenses Expenses Expenses
Cost of Goods Sold 2,796,459
Administrative Selling Expenses 637,509
Interest Expenses 47,516
Total Expenses Total Expenses 3,503,545
Earnings Before Income Taxes Earnings Before Income Taxes 326,282
Income Taxes Income Taxes 152,039
Net Earnings Net Earnings 174,243
4Sample Balance Sheet
Company X December 31, 1989
Assets
Current Assets
Cash 59,770
Marketable Securities 87,466
Accounts Receivable 559,144
Inventory 618,120
Prepaid Expenses 49,986
Total Current Assets 1,374,486
Fixed Assets
Cost of Goods Sold 25,807
Administrative Selling Expenses 716,076
Cost of Goods Sold 1,010,770
Administrative Selling Expenses 800,103
Interest Expenses 952,550
Total Fixed Assets 2,327,036
Liabilities
Current Liabilities
Notes Payable 48,563
Trade Accounts Payable 207,887
Payrolls Other Accruables 411,362
Income Taxes 124,684
Total Current Liabilities 792,496
Total Long-Term Liabilities 431,350
Total Liabilities 1,223,846
Total Shareholders Equity 1,103,190
Total Liabilities Equity 2,327,036
5Analysis of Balance Sheets and Income Statements
- Each type of analysis of financial data has a
purpose or use that determines the different
relationships emphasized. Therefore, it is
useful to classify ratios into four fundamental
types - Liquidity ratios, measure the firms ability to
meet its maturing short-term obligations.
6Analysis of Balance Sheets and Income Statements
- Leverage ratios, measure the extent to which the
firm has been financed by debt. - Activity ratios, measure how effectively the firm
is using its resources. - Profitability ratios, measure managements overall
effectiveness as shown by the returns generated
on sales and investment.
7Analysis of Balance Sheets and Income Statements
- Liquidity Ratios
- Generally, the first concern of the financial
analyst is liquidity. they measures the
short-run solvency of a company its ability to
meet current debts. - Current Ratio
- The current ratio indicates whether there are
enough current assets to meet current
liabilities. - Current ratio Current assets
- Current liabilities
8Analysis of Balance Sheets and Income Statements
- Current assets normally include
- Cash, marketable securities, accounts receivable,
and inventories. - Current liabilities consist of
- Accounts payable, short-term notes, payable,
current maturities of long-term debt, accrued
income taxes, and other accrued expenses
(principally wages).
9Analysis of Balance Sheets and Income Statements
- When is the company solvent?
- When the current ratio is 1.0 or greater that
is, the company should have more current assets
than current liabilities. - Method for Calculating the Current Ratio
- Add cash, marketable securities, accounts
receivable, and inventories to get current assets.
10Analysis of Balance Sheets and Income Statements
- Add notes payable, trade accounts payable,
payrolls and other accurables and income taxes to
get current liabilities. - Divide the derived current assets figure by the
calculated current liabilities figure.
11Analysis of Balance Sheets and Income Statements
- You have now derived the current ratio
- Now, compare the value derived to 1.0
- If the current ratio is 1.0 or greater, the
company should have more current assets than
current liabilities and is financially viable or
solvent. - If the current ratio is less than 1.0, the
company will have more current liabilities than
current assets and is financially unviable or
insolvent.
12Analysis of Balance Sheets and Income Statements
- For significance this ratio should be compared to
previous years (e.g. the current ratio for five
previous years should be derived). - This is necessary in order to derive a trend
- If the current ratio is rising in an upward
fashion, the company is becoming more financially
viable. - If the current ratio is falling and assuming a
downward trend, the company is becoming less
financially viable.
13Analysis of Balance Sheets and Income Statements
- One helpful activity is to also compare the
current ratio of the company in question to the
current ratio of similar competing companies. - If the company in question has a higher current
ratio on a regular basis over a number of years
than this company is more financially viable. - On the other hand, if the company in question has
a lower current ratio on a regular basis over a
number of years than this company is less
financially viable.
14Analysis of Balance Sheets and Income Statements
- b - Quick Ratio, or Acid Test
- The quick ratio is calculated by deducting
inventory from current assets, and dividing the
remainder by current liabilities. Inventories
are deducted since they are typically the least
liquid of a firms current assets. - Quick ratio Current assets - Inventory
- Current Liabilities
15Analysis of Balance Sheets and Income Statements
- When is the company solvent?
- When the Quick ratio is 1.0 or greater.
- Which liquidity ratio is more accurate, the
current ratio or the quick ratio? - The quick ratio, since it excludes inventory, the
least liquid asset, and the asset on which losses
are most likely to occur in the event of
liquidation.
16Analysis of Balance Sheets and Income Statements
- Method for Calculating the Quick Ratio
- Add cash, marketable securities and accounts
receivable to get quick assets - Quick assets by definition is current assets
inventory - Add notes payable, trade accounts payable,
payrolls and other accurables and income taxes to
get current liabilities. - Divide the derived quick assets figure by the
calculated current liabilities figure.
17Analysis of Balance Sheets and Income Statements
- You have now derived the quick ratio.
- Now, compare the value derived to 1.0
- If the quick ratio is 1.0 or greater, the company
should have more quick assets than current
liabilities and is financially viable or solvent.
- If the quick ratio is less than 1.0, the company
will have more current liabilities than quick
assets and is financially unviable or insolvent.
18Analysis of Balance Sheets and Income Statements
- For significance this ratio should be compared to
previous years (e.g. the quick ratio for five
previous years should be derived). - This is necessary in order to derive a trend. If
the quick ratios is rising in an upward fashion,
the company is becoming more financially viable.
- If the quick ratio is falling and assuming a
downward trend, the company is becoming less
financially viable.
19Analysis of Balance Sheets and Income Statements
- One helpful activity is to also compare the quick
ratio of the company in question to the quick
ratio of similar competing companies. - If the company in question has a higher quick
ratio on a regular basis over a number of years
then this company is more financially viable.
20Analysis of Balance Sheets and Income Statements
- Leverage Ratios
- Leverage ratios measure the funds supplied by
owners as compared with the financing provided by
the firms creditors.
21Analysis of Balance Sheets and Income Statements
- Implications of leverage ratios
- Equity, or owner-supplied funds, provide a margin
of safety for creditors. - Thus, the less equity, the more the risks of the
enterprise to the creditors.
22Analysis of Balance Sheets and Income Statements
- Debt funding enables the owners to maintain
control of the firm with a limited investment. - If the firm earns more on the borrowed funds than
it pays in interest, the return to the owners is
magnified. - If the firm earns more on the borrowed funds than
it pays in interest, the return to the owners is
magnified.
23Analysis of Balance Sheets and Income Statements
- Low leverage ratios
- Indicate less risk of loss when the economy is in
a downturn, but lower expected returns when the
economy booms. - High leverage ratios
- Indicate the risk of large losses, but also have
a chance of gaining high profits.
24Analysis of Balance Sheets and Income Statements
- Therefore, decisions about the use of leverage
must balance higher expected returns against
increased risk.
25Analysis of Balance Sheets and Income Statements
- Approaches to examining leverage ratios
- Debt ratio
- The debt ratio is the ratio of total debt to
total assets and measures the percentage of total
funds provided by creditors. - The debt ratio is Total debts
- Total assets
26Analysis of Balance Sheets and Income Statements
- Method for Calculating the Debt Ratio
- Add notes payable to long-term liabilities to get
total debts. - Add cash, marketable securities, accounts
receivable, inventories, prepaid expenses, land,
buildings, machinery and equipment and subtract
depreciation to derive the total assets figure. - Divide the total debts figure by the calculated
total assets figure.
27Analysis of Balance Sheets and Income Statements
- For significance this ratio should be compared to
previous year (e.g. the debt ratio for five
previous years should be derived). - This is necessary in order to derive a trend.
- If the debt ratio is rising in an upward fashion,
the company is developing a leverage problem. - If the debt ratio is falling and assuming a
downward trend, the company is investing more of
its own resources to generate assets and is
becoming less dependent on debts.
28Analysis of Balance Sheets and Income Statements
- One helpful activity is to also compare the debt
ratio of the company in question to the debt
ratio of similar competing companies. - If the company in question has a higher debt
ratio on a regular basis over a number of years,
then this company is over leveraged in comparison
to its competitors. - On the other hand, if the company in question has
a lower debt ratio on a regular basis over a
number of years, then this is less dependent on
debt as a source of financing in comparison to
its competitors.
29Analysis of Balance Sheets and Income Statements
- B - Debt-to-Equity- Ratio
- This ratio is a variation of the debt ratio that
is commonly used. It compares the amount of
money borrowed from creditors to the amount of
shareholders investment made within a firm. - Debt-to-Equity ratio Total Debts Shareholder
s investment (equity)
30Analysis of Balance Sheets and Income Statements
- Method for Calculating the Debt-to-Equity Ratio
- Add notes payable to long-term liabilities to get
total debts. - Look up the shareholders investment or equity
line item in the balance sheet. - Divide the total debts figure by the calculated
shareholders investment figure.
31Analysis of Balance Sheets and Income Statements
- For significance this ratio should be compared to
previous years (e.g. the debt to equity ratio for
five previous years should be derived). - This is necessary in order to derive a trend.
- If the debt to equity ratio is rising in an
upward fashion, the company is developing a
leverage problem. - If the debt to equity ratio is falling and
assuming a downward trend, the company is
investing more of its owners resources to
generate assets and is becoming less dependent on
creditors.
32Analysis of Balance Sheets and Income Statements
- One other helpful activity is to also compare the
debt to equity ratio of the company in question
to the debt equity ratio of similar competing
companies - If the company in question has a higher debt to
equity ratio on a regular basis over a number of
years, then this company is over leveraged in
comparison to its competitors. - On the other hand, if the company in question has
lower debt to equity ratio on a regular basis
over a number of years, then this company is less
dependent on debt as a source of financing in
comparison to its competitors.
33Analysis of Balance Sheets and Income Statements
- Profitability ratios
- Profitability ratios indicate how successful a
company really is and how effective management is
in operating the business.
34Analysis of Balance Sheets and Income Statements
- A - Return on assets
- This ratio shows how much money the company
earned on each dollar it invested in assets. It
is a measure of overall company earning power or
profitability. - Return on Assets (ROA) Net Earnings
-
Total Assets
35Analysis of Balance Sheets and Income Statements
- Method for Calculating the Return on Assets
Ratio - Derive the net earnings, or net profit figure
from the income statement. - Net earnings is simply total revenues minus total
expenses.
36Analysis of Balance Sheets and Income Statements
- Add cash, marketable securities, accounts
receivable, inventories, prepaid expenses, land,
buildings, machinery and equipment and subtract
depreciation to derive the total assets figure. - Divide the net earnings figure by the derived
total assets figure to get return on assets.
37Analysis of Balance Sheets and Income Statements
- For significance this ratio should be compared to
previous years (e.g. the return on assets ratio
for five previous years should be derived). - This is necessary in order to derive a trend. If
the return on assets ratio is rising in an upward
fashion, the company is making a larger return on
funds invested in assets. - If the return on assets ratio is falling and
assuming a downward trend, the company is making
a lower return on funds invested in assets.
38Analysis of Balance Sheets and Income Statements
- One other helpful activity is to also compare the
return on assets ratio of the company in question
to the return on assets of similar competing
companies. - If the company in question has a higher ROA on a
regular basis over a number of years, then this
company is financially better off in comparison
to its competitors. - On the other hand, if the company in question has
a lower ROA on a regular basis over a number of
years, then this company is financially worse off
in comparison to its competitors.
39Analysis of Balance Sheets and Income Statements
- B - Profit Margin
- The profit margin is a ratio that shows the
relationship between net earnings and net sales
and indicates how much profit the company is
earning on each dollar in sales. - Profit Margin Net Earnings
-
Net Sales
40Analysis of Balance Sheets and Income Statements
- Method for calculating the profit margin ratio
- Derive the net earnings, or net profit figure
from the income statement. - Net earnings is simply total revenues minus total
expenses.
41Analysis of Balance Sheets and Income Statements
- Derive the net sales line item from the income
statement. - Divided the net earnings figure by the derived
net sales figure to get the profit margin.
42Analysis of Balance Sheets and Income Statements
- For significance this ratio should be compared to
previous years (e.g. the profit margin ratio for
five previous years should be derived). - This is necessary in order to derive a trend.
- If the profit margin ratio is rising in an upward
fashion, the company is making a larger return on
sales. - If the profit margin is falling and assuming a
downward trend, the company is making a lower
return on sales.
43Analysis of Balance Sheets and Income Statements
- One other helpful activity is to also compare the
profit margin of the company in question to the
profit margin of similar competing companies. - If the company in question has a higher profit
margin on a regular basis over a number of years,
then this company is making a larger return on
sales in comparison to its competitors. - On the other hand, if the company in question has
a lower profit margin on a regular basis over a
number of years, then this company is making a
lower return on sales in comparison to its
competitors.
44Analysis of Balance Sheets and Income Statements
- C - Return on equity (or return on net worth)
- This ratio indicates the amount of net earnings
resulting from investments in equity.
Shareholders are particularly interested in this
ratio, because it shows them how much they are
earning on their investments. - Return on equity Net Earnings
- Shareholders investment (Equity)
45Analysis of Balance Sheets and Income Statements
- Method for calculating the return on equity
ratio - Derive the net earnings, or net profit figure
from the income statement. - Net earnings is simply total revenues minus total
expenses.
46Analysis of Balance Sheets and Income Statements
- Lookup the shareholders investment or equity
line item in the balance sheet. - Divide the net earnings figure by the derived
shareholders investment figure to get return on
equity.
47Analysis of Balance Sheets and Income Statements
- For significance this ratio should be compared to
previous years (e.g. the return on equity ratio
for five previous years should be derived). - This is necessary in order to derive a trend.
- If the return on equity ratio is rising in an
upward fashion, the company is making a larger
return on funds invested by shareholders. - If the return on equity is falling and assuming a
downward trend, the company is making a lower
return on funds invested by shareholders.
48Analysis of Balance Sheets and Income Statements
- One other helpful activity is to also compare the
return on equity of the company in question to
the return on equity of similar competing
companies. - If the company in question has a higher return on
equity on a regular basis over a number of years,
then this company is making a larger return on
shareholders investment in comparison to its
competitors. - On the other hand, if the company in question has
a lower return on equity on a regular basis over
a number of years, then this company is making a
lower return on shareholders investment in
comparison to its competitors.
49Analysis of Balance Sheets and Income Statements
- Activity ratios
- Activity ratios measures how effectively the firm
employs its resources. - These ratios involve comparisons between the
level of sales and the investment in various
asset accounts, like inventories and accounts
receivable.
50Analysis of Balance Sheets and Income Statements
- A - Inventory turnover
- Inventory turnover tells us how many times during
the year the entire stock of inventory was sold. - Inventory turnover is calculated as follows
- Inventory turnover Sales
-
Inventory
51Analysis of Balance Sheets and Income Statements
- Method for calculating the inventory turnover
ratio - Derive the net sales line item from the income
statement. - Derive the inventory valuation figure from the
balance sheet. - Divide the sales figure by the derived inventory
figure to get the inventory turnover.
52Analysis of Balance Sheets and Income Statements
- Problems in arising in calculating and analyzing
this ratio - Sales are at market prices. If inventories are
carried at cost, as they generally are, it is
more appropriate to use cost of goods sold in
place of sales in the numerator of the formula. - Sales occur over the entire year, whereas the
inventory figure is for one point in time. This
makes it better to use an average inventory,
computed by adding beginning and ending
inventories and dividing by 2.
53Analysis of Balance Sheets and Income Statements
- B - Average collection period
- The average collection period indicates how
quickly the company collects its accounts
receivable.
54Analysis of Balance Sheets and Income Statements
- It is computed in the following way
- Annual sales (derived from the income statement)
are divided by 365 to get average daily sales. - Accounts receivable (derived from the balance
sheet) are divided over daily sales to find the
number of days sales is tied up in receivables.
55Analysis of Balance Sheets and Income Statements
- The average collection period represents the
average length of time the firm must wait to
receive cash after making a sale and is
mathematically defined as follows - Average collection period Accounts
receivables - Sales/365 days
56Analysis of Balance Sheets and Income Statements
- Evaluation of this ratio is based upon the terms
on which the firm sells its goods. - For example, if the collection period over the
past few years for a given company is lengthy
while its credit policy did not change, this
would be evidence that steps should be taken to
expedite the collection of accounts receivable.
57Summary of Financial Ratios
58Summary of Financial Ratios
59How to Analyze Financial PositionPotential for
Business Failure
- Bankruptcy occurs when the company is unable to
meet maturing financial obligations. - We are thus particularly interested in predicted
cash flow. - Financial difficulties affect the price-earnings
ratio, and the effective interest rate.
60How to Analyze Financial PositionPotential for
Business Failure
- A comprehensive quantitative indicator used to
predict failure is Altmans Z-score, which
equals - Working capital Retained earnings
- X 1.2
X 1.4 - Total assets Total assets
- Operating income Net Sales
- X 3.3
X 1.5 - Total assets Total Assets
-
- N.B. Operating income Net sales - cost of
goods sold
61How to Analyze Financial PositionPotential for
Business Failure
- A comprehensive quantitative indicator used to
predict failure is Altmans Z-score, which
equals - Working capital Retained earnings
- X 1.2
X 1.4 - Total assets Total assets
- Operating income MV of common preferred
- X 3.3
X 0.6 - Total assets Total liabilities
- Sales
- X 0.999
- Total assets
- N.B. Operating income Net sales - cost of
goods sold
62The Scores and the Probability of Short-term
Illiquidity Follow
Score Probability of Illiquidity or Failure
1.80 or less Very High
1.81 2.99 Not Sure
3.0 or Greater Unlikely
63Example
- A company presents the following information
-
Working Capital 280,000
Total Assets 875,000
Total Liabilities 320,000
Retained Earnings 215,000
Sales 950,000
Operating Income 130,000
Common Stock Common Stock
Book Value 220,000
Market Value 310,000
Preferred Stock Preferred Stock
Book Value 115,000
Market Value 170,000
64How to Analyze Financial PositionPotential for
Business Failure
- Z-score equals
- 280,000 215,000
130,000 - X 1.2 X
1.4 X 3.3 - 875,000 875,000
875,000 - 480,000 950,000
- X 0.6 X 0.999
- 320,000 875,000
- 0.384 0.344 0.490 0.9 1.0846
3.2026 - The probability of failure is not likely
65Quantitative Factors in Predicting Corporate
Failure
- Low cash flow to total liabilities.
- High debt-to-equity ratio and high debt to total
assets. - Low return on investment
- Low profit margin
- Low retained earnings to total assets
- Low working capital to total assets and low
working capital to sales - Low fixed assets to noncurrent liabilities
- Inadequate interest-coverage ratio
- Instability in earnings
- Small size company measured in sales and/or total
assets
66Quantitative Factors in Predicting Corporate
Failure
- Sharp decline in price of stock, bond price, and
earnings - A significant increase in beta. (Beta is the
variability in the price of the companys stock
relative to a market index) - Market price per share is significantly less than
book value per share - A significant rise in the companys
weighted-average cost of capital - High fixed cost to total cost structure (high
operating leverage) - Failure to maintain capital assets. (e.g. decline
in the ratio of repairs to fixed assets
67Quantitative Factors in Predicting Corporate
Failure
New Company
Declining Industry
Inability to obtain adequate financing, and when
obtained there are significant loan restrictions
A lack in Management Quality
68Consolidated Balance Sheets
69Consolidated Statements of Income
December 31, 1993 1992 Net Sales 47,443,200 45
,684,060 Cost of goods sold 18,371,190 17,995,370
Selling, Admin. General Expense 16,959,630 15,94
4,040 35,330,820 33,939,410 Income before
interest and taxes 12,112,380 11,744,650 Interest
1,136,970 1,243,780 Income before
taxes 10,975,410 10,500,870 Taxes 3,804,010 3,942,
590 Net profit 7,171,400 6,558,280
70Book Case AnalysisWhich U.S. Company is it?
1992 1993
ROA 21.5 21
ROE 31.4 31.2
PM 14.3 15
CR 3.4 3.4
QR 2.5 2.6
DR 12 13
1992 1993
D/E 18 19
IT 5.2 5.9
Z Score 6.25 5.94
71Corona Foods - Ratio Findings
85 86 87
ROA -12.3 -11.1 -13.7
ROE -9.0 -10.8 -11.5
CR .694 .642 .647
DR 268 272.1 270.2
D/E 219 267 277
Z Score 1.65 1.38 1.35
72Performance Contracts
- Introduction to Performance Contracts and
Memorandums of Understanding
- Performance contracts are used as tools to set
targets for enterprise management that usually
include using profitability, liquidity, debt and
activity ratios as parameters for measuring
success and failure. - The idea is to manage by financial objectives and
to set up systems of rewards and linked to agreed
upon memorandums of understanding. - Lets take Corona again as our example
73Corona Foods Setting Objectives
87 88 89 90
ROA -13.7 -11 -8.8 -7.0
ROE -11.5 -9.2 -7.4 -5.9
CR .647 0.776 0.932 1.12
DR 270.2 216 173 138
D/E 277 222 177 142
Z Score 1.35 1.62 1.94 2.33
20 percent improvement per annum across the
board
74Corona Foods Coronas Position
87 88 89 90
ROA -13.7 -12.3 -11.1 -10.0
ROE -11.5 -10.4 -9.3 -8.4
CR .647 0.712 0.783 0.861
DR 270.2 243 219 197
D/E 277 249 224 202
Z Score 1.35 1.49 1.63 1.80
10 percent improvement per annum across the
board
75Corona Foods MOU Agreement Terms
87 88 89 90
ROA -13.7 -11.6 -9.9 -8.4
ROE -11.5 -9.8 -8.3 -7.1
CR .647 0.744 0.856 0.984
DR 270.2 230 195 166
D/E 277 236 200 170
Z Score 1.35 1.55 1.79 2.05
15 percent improvement per annum across the
board
76Performance Contracts
- Performance Contracts and MOUs, Link to
Management Pay and Bonuses
- It is critical to establish standard points of
agreement while giving managers the autonomy to
sell assets, renegotiate debt and shed staff - This means that managers would no longer be
required to conform to certain predetermined
procedures in the acquisition of resources, as
well as on expenditures for inputs such as
personnel, materials and services. - This autonomy is critical to ensuring that
managers are not nominally accountable for
results, and that they are not restricted by
institutional controls and restrictions that
77Performance Contracts
- The MOU process typically requires a 90 day
period to complete - It should commence 90 days before the beginning
of the financial year - The agreement is considered a legal agreement
that is binding on both slides, and should only
be amended in the market circumstances and/or
underlying assumptions in the agreement change
over the course of the MOU period
78Performance Contracts
- The process for setting targets should be
bilateral and should be negotiated between
management and the institution - This increases their ownership of the effort
and their commitment to reaching their targets - This same technique should be employed by the
managers themselves as they delegate
responsibility of certain tasks and projects
amongst their staff
79Performance Contracts
- The performance benchmarks should be linked to
pay, bonuses and stock options - In countries like China and Korea, failure to
reach targets set in your MOU is cause for
immediate dismissal - Given the low base salaries of civil servants, a
more appropriate bonus scheme may be - 500 percent increase in salary if you exceed
targets - 300 percent increase in salary if you meet
targets - 50 percent increase in salary if you are within a
small percentage but fail to achieve your targets - No change to salary if you fail to meet them by a
sizable margin - These could then be linked to a broader ESOPs
program for management and employees
80Performance Contracts
Benefits
Accountability of managers for results
Speeds up decision-making process by reducing the
need to get approval for all decisions by the
institutions
Increases the ability of managers to respond to
what is happening in the market
Increases the motivation and satisfaction of
managers in their work
81Performance Contracts
- The process described was first introduced in
Egypt in 1976 by Dr Fouad Sherif - Today, it still can be used as a highly effective
tool for companies that have yet to be privatized - The key is simply to have buy-in into the process
and have the administrative cooperation,
technical cooperation, transparency and incentive
structures to make it a reality
82Dr. Khaled Fouad Sherif
- Work Tel 202 473 4461
- Home Tel 202 337 4027
- Fax 202 473 5455
- Email KFSHERIF_at_WORLDBANK.ORG
- Web Site http\\www.ksherif.com
- Address The World Bank, 1818 H Street, NW
- Washington DC 20043