Title: Justice across cultures
1Justice across cultures
2Reward Allocation and Justice
- Perceptions of justice
- Distributive Justice Reward Allocation
- Contextual model of reward allocation
- Review of research related to this model
- Some generalizations to organizations
- Procedural Justice (Perceptions of decisions made
by authorities) - Importance of cultural values
- Justice in a broader context
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4Contextual Model of Reward Allocation (Leung,
1997)
- Culture interacts with situational variables
- Goal-directed view of allocation behaviour
- Interaction goals act as mediators between
culture and allocation preferences - Two important situational factors
- Role of recipient
- Role of allocator
5Role of allocator
- Allocator is recipient (dual role)
- Importance of the role of the recipient
- In-group/Out-group differentiation in more
collectivistic cultures - Harmony motive when allocating to in-group members
- Allocator not recipient (supervisory role)
- Allocator not tied to recipients in zero-sum
situation - Allocation norm reflects situational goal (e.g.,
productivity in work setting) - No cultural differences
6Allocator is recipient studies
- Some support for cultural differences
- Hui et al. (1990)
- IndCol can explain cultural differences for the
unlimited resource condition, but not for the
limited resource condition - Problems
- Equality self-serving vs. other-serving/generosi
ty - Availability of resources
- IndCol too global and non-specific?
7Allocator not recipient studies Fischer
Smith (2003)
- Meta-analysis of previous studies
- Goal Quantitative review of cross-cultural
studies investigating differences in the use of
reward allocation principles - 20 usable studies with 25 comparisons (23
independent experiments) - 4646 participants from 14 countries
- Questions
- Are there cross-cultural differences?
- If yes, do the effect sizes found co-vary with
cultural dimensions?
8Method
- Experimental studies scenario/laboratory studies
- Contrast analysis (Rosenthal Rosnow, 1985) to
calculate effect size r (Rosenthal, 1992 1994)
9Analysis
- Potentially important variables
- Students versus employees
- Study design
- Cultural characteristics
10Results
- Descriptive results
- r .07 p lt .05
- Students prefer different allocation principles
than do employees - Students r .15
- Employees r -.49
- Correlation with Culture
- GINI index r .46, p .05
- Hierarchy r .67, p lt .01
11Conclusions
- There are reliable, although small differences
across nations - Experiments with students not representative of
employees - Cultural dimensions covary with effect sizes
- Hierarchical differentiation is associated with
more equitable allocations - Individualism not or only weakly related to
cross-cultural differences - Future studies need to include both variables!
12Problems with previous studies
- Scenario studies (artificial, no real-life
consequences) - Student samples
- Organization level variables (sector,
organizational culture, organizational
performance) neglected (Fischer, 2004) - Narrow focus on countries studied (Child et al.,
2000) - Ecological fallacies
13What is happening in the real world? Fischer,
Smith Richey (in review) Fischer (2004)
- Focus on full-time employees
- Justice perceptions of allocation norms used in a
company when various decisions (pay raise,
promotion, dismissal) are made
14Allocation norms
- Equity (performance)
- Need
- Equality (Deutsch, 1975)
- Seniority
- How often used when company gave pay raises,
promotions, asked employees to leave the
organisation
15Allocations in European organizations(Fischer,
2004)
- Equity more important in British organizations
- Need more important in British organizations
- Important sector differences (public versus
private) equity, need, equality, seniority
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17How to explain these differences?
- Importance of cultural, economic, and
organizational variables
18Survey measures
- Organizational success alpha gt .72 (exc. UK
.65) - Organizational culture economic and egalitarian
culture (alphas above .60) - Cultural values Hierarchy (ICC .16),
Conservatism (ICC .13) - Average unemployment rate (International Labor
Organization)
19General results
- Differences across samples in reported use of
allocation principles - Organizational variables explain differences
(mediators) (in the case of equity and equality),
national values have little effect - National values and socio-economic indicators
(average unemployment rate) operate as mediators
(in the case of need), organization level
variables have little effect
20Predicting reliance on equity
- Organization level variables ? R² .19
- Private sector ß .15, p lt .01
- Economic culture ß .09, p .08
- Egalitarian culture ß .41, p lt .001
- Nation level variables ? R² .02 ns.
21Predicting reliance on equality
- Organization level variables ? R² .22
- Egalitarian culture ß .47, p lt .001
- Nation level variables ? R² .01 ns.
22Predicting reliance on need
- Organization level variables ? R² .01
- Nation level variables ? R² .03
- East Germany ß -.12, p lt .05
- Mediators Conservation Hierarchy (? R²
.02) - Mediators Unemployment rate ß -.16, p lt .01
23Theory-driven multi-level research (Fischer,
2003 Fischer et al., 2004)
Cultural variables
Economic variables
Organizational Practices, Culture and Structure
Reward Allocations
24How do people react? Fischer Smith (2004)
- What is seen as fair?
- Smith et al. (1989)
- How do employees react when their manager uses
certain allocation principles? - Focus on values as standards to guide the
selection or evaluation of behaviour, people and
events
25Values as moderators
Decision-Maker
Is this fair ???
Use of allocation principles Equity Seniority
Values
26Schwartz Value Survey (1992)
27Sample
- East German (N 184) and British (N 120)
full-time employees - Equity seniority LISREL analysis (49.50 lt ?²
15 15.85 .92 lt GFI lt .98 .91 lt CFI lt 1.00) - Justice shortened Niehoff and Moorman (1993)
scale general perceptions of organizational
justice (Masterson, Lewis, Goldman Taylor,
2000) LISREL analysis (?² (28) 31.60, n.s.
CFI 1.00, GFI .98) - Schwartz Value Survey (1992) 44 values, alphas gt
.75
28Interaction between self-enhancement (high)
versus self-transcendence (low) values and
consideration of work performance on justice
29Interaction between self-enhancement (high)
versus self-transcendence (low) values and
consideration of seniority on justice
30Conclusions
- Values influence how we perceive organizational
events (moderation effects) - Ethnic and cultural diversity in the workforce
create challenges, because value differences will
lead to different perceptions of the same event - Managers need to build consensus to ensure
harmonious and productive work atmosphere
31Updated summary
Socio-economic condition
Cultural values
Organizational culture Sector Industry
HR Decisions
Work attitudes behavior
32A broader perspective
- Justice important social constructions
- Issues of accountability and social justice
- Mikula Wenzel (2000)
- Injustices can elicit or invoke social conflicts
(trigger function) - Justice as a rhetorical function
- Justice as a conflict resolution principle
33Take home message
- There are differences in what people people
perceive as fair (importance of values) - Both socio-cultural (power distance), economic
(unemployment rate) and organizational factors
(organizational culture, sector) are important
for understanding justice - We need to get a better understanding of the
social, cultural and temporal processes going on - Issues of justice are important!!!!