Title: Corporate Social Responsibility and Ethics
1Corporate Social Responsibility and Ethics
- Linda F. Golodner, President
- National Consumers League
- December 2005
2National Consumers League
- Consumer research, education and advocacy since
1899 - www.nclnet.org
- Network of consumer groups throughout U. S. and
abroad - Mission economic and social justice for
consumers and workers here and abroad
3Consumer Advocacy in the United States
- National consumer groups
- Consumers Union
- Consumer Federation of America
- Public Citizen
- Public Interest Research Group (PIRG)
- National Consumers League
- National Association of Consumer Agency
Administrators
4Every consumer is unique and should have basic
rights
- Information
- Education
- Choice
- Health and Safety
- Right to be heard
- Redress
5National Consumers League Programs 2005-6
- Healthcare
- Safety
- Consumers in control
- Risk communication
- Fraud fraud.org
- ID Theft
- Internet Fraud
- Fraud Against Seniors
- Counterfeit, including drugs and products
- Food Safety
- Contamination
- Technology to make processed food safer
- Corporate Social Responsibility
- Child Labor
- stopchildlabor.org
- Sweatshops
- International Standards
- LifeSmarts for teenagers
- lifesmarts.org
6NCL Relationship with Government
- Federal Trade Commission
- Deceptive and misleading Advertising
- Transborder and e-commerce
- Truth in labeling
- Food and Drug Administration
- Safe and Effective Drugs
- Food Safety
- Department of Justice
- Fraud
- Counterfeit Goods
7Relationships with Industry
- Partnerships on issues of mutual concern
- Open discussion about consumers and the
marketplace - Joint efforts to oppose fraud and deception in
the marketplace
8NCL and the Direct Selling Education Foundation
- Foundation supports consumer and academic
programs - Consumer Advocates on Campus
- Consumer Programs on Technology, Fraud, Womens
Health - International Programs on transborder consumer
protection and e-commerce - Consumer advocates on DSEF Board of Directors a
unique relationship
9Ponzi Schemes
- Illegal pyramid scheme
- Take money from new investors to pay off earlier
investors - Leads to collapse
- Promoters disguise plan by making it look
complicated
- How to protect yourself
- Anyone guaranteeing a profit on an investment is
likely a scam artist - Look out for highly complicated investment
- Dont be pressured to do something NOW
10Global Consumer Advocacy
- Consumers International
- Transatlantic Consumer Dialogue
- Organization of Economic and Cooperative
Development (Consumer Policy Committee) - International Standards Organization Consumer
Policy Committee - Direct Selling Education Foundation International
Programs/Outreach
11Corporate Social Responsibility and Ethics
- ISO-COPOLCO (International Standards Organization
Consumer Policy Committee) - Consumers want to be able to trust marketplace
- Ethical businesses
- Social responsibility of all organizations
12ISO 26000 Guidance on Social Responsibility
- Scope of standard
- Assist organizations/corporations
- Guide on identifying and engaging stakeholders
(those impacted by your business) - Increase customer satisfaction and confidence
13Working Group three year project
- 42 countries involved
- Experts one from each of the impacted
stakeholders industry, consumer, labor,
nongovernmental organizations (NGOs), government,
and Other (academic and CSR consultants) - Basic design has been established this year
14Design Specification of Guidance Standard
- Terms and definitions
- Social Responsibility Principles Relevant
- Guidance on Core Subjects/Issues
- Guidance on Implementation
- Bibliography
15Linda GolodnerNational Consumers
Leaguelindag_at_nclnet.orgwww.nclnet.orgwww.fraud
.org202-835-3323