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Corporate Social Responsibility and Ethics

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Corporate Social Responsibility and Ethics Linda F. Golodner, President National Consumers League December 2005 National Consumers League Consumer research, education ... – PowerPoint PPT presentation

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Title: Corporate Social Responsibility and Ethics


1
Corporate Social Responsibility and Ethics
  • Linda F. Golodner, President
  • National Consumers League
  • December 2005

2
National Consumers League
  • Consumer research, education and advocacy since
    1899
  • www.nclnet.org
  • Network of consumer groups throughout U. S. and
    abroad
  • Mission economic and social justice for
    consumers and workers here and abroad

3
Consumer Advocacy in the United States
  • National consumer groups
  • Consumers Union
  • Consumer Federation of America
  • Public Citizen
  • Public Interest Research Group (PIRG)
  • National Consumers League
  • National Association of Consumer Agency
    Administrators

4
Every consumer is unique and should have basic
rights
  • Information
  • Education
  • Choice
  • Health and Safety
  • Right to be heard
  • Redress

5
National Consumers League Programs 2005-6
  • Healthcare
  • Safety
  • Consumers in control
  • Risk communication
  • Fraud fraud.org
  • ID Theft
  • Internet Fraud
  • Fraud Against Seniors
  • Counterfeit, including drugs and products
  • Food Safety
  • Contamination
  • Technology to make processed food safer
  • Corporate Social Responsibility
  • Child Labor
  • stopchildlabor.org
  • Sweatshops
  • International Standards
  • LifeSmarts for teenagers
  • lifesmarts.org

6
NCL Relationship with Government
  • Federal Trade Commission
  • Deceptive and misleading Advertising
  • Transborder and e-commerce
  • Truth in labeling
  • Food and Drug Administration
  • Safe and Effective Drugs
  • Food Safety
  • Department of Justice
  • Fraud
  • Counterfeit Goods

7
Relationships with Industry
  • Partnerships on issues of mutual concern
  • Open discussion about consumers and the
    marketplace
  • Joint efforts to oppose fraud and deception in
    the marketplace

8
NCL and the Direct Selling Education Foundation
  • Foundation supports consumer and academic
    programs
  • Consumer Advocates on Campus
  • Consumer Programs on Technology, Fraud, Womens
    Health
  • International Programs on transborder consumer
    protection and e-commerce
  • Consumer advocates on DSEF Board of Directors a
    unique relationship

9
Ponzi Schemes
  • Illegal pyramid scheme
  • Take money from new investors to pay off earlier
    investors
  • Leads to collapse
  • Promoters disguise plan by making it look
    complicated
  • How to protect yourself
  • Anyone guaranteeing a profit on an investment is
    likely a scam artist
  • Look out for highly complicated investment
  • Dont be pressured to do something NOW

10
Global Consumer Advocacy
  • Consumers International
  • Transatlantic Consumer Dialogue
  • Organization of Economic and Cooperative
    Development (Consumer Policy Committee)
  • International Standards Organization Consumer
    Policy Committee
  • Direct Selling Education Foundation International
    Programs/Outreach

11
Corporate Social Responsibility and Ethics
  • ISO-COPOLCO (International Standards Organization
    Consumer Policy Committee)
  • Consumers want to be able to trust marketplace
  • Ethical businesses
  • Social responsibility of all organizations

12
ISO 26000 Guidance on Social Responsibility
  • Scope of standard
  • Assist organizations/corporations
  • Guide on identifying and engaging stakeholders
    (those impacted by your business)
  • Increase customer satisfaction and confidence

13
Working Group three year project
  • 42 countries involved
  • Experts one from each of the impacted
    stakeholders industry, consumer, labor,
    nongovernmental organizations (NGOs), government,
    and Other (academic and CSR consultants)
  • Basic design has been established this year

14
Design Specification of Guidance Standard
  • Terms and definitions
  • Social Responsibility Principles Relevant
  • Guidance on Core Subjects/Issues
  • Guidance on Implementation
  • Bibliography

15
Linda GolodnerNational Consumers
Leaguelindag_at_nclnet.orgwww.nclnet.orgwww.fraud
.org202-835-3323
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