HR Legislation

1
Human Resource Management

• HR Legislation
• Trends in Healthcare Workforce
• Strategic Goals of HR Management

2
HR Legislation

• Equal employment opportunity (EEO)
• Civil Rights Act of 1964
• Pay given to men and women
• Discrimination based on race, religion, national
  origin and sex
• Age discrimination (1967)
• Handicapped discrimination (1973), ADA (1990)
• Equal Employment Opportunity Commission (EEOC).

3
Discrimination Remedies

• Back pay
• Affirmative action
• Use of goals, timetables, or other methods in
  recruiting
• To promote the hiring, development, and retention
  of "protected groups.

4
Trends in Healthcare Workforce

• Multiskilled employees
• Teams
• Diverse workforce
• Physician unionization

5
Strategic Goals of Human Resource Management
(HRM)

• Attract an effective work force
• Develop work force to its potential
• Maintain the work force.

6
Recruiting

• Internal recruiting
• External Recruiting
• Realistic Job Preview (RJP)
• Legal Considerations in Recruiting

7
Selection

• Job descriptions
• Selection Devices

8
Training and Development

• On-the-job training (OJT)
• Orientation
• Classroom training
• Programmed and computer-assisted instruction
• Conference and case discussion groups.

9
Promotion From Within

• Job Posting
• Employee Resource Chart.

10
Performance Appraisal

• 360-degree Feedback
• Halo error
• Homogeneity
• Behaviorally anchored rating scale (BARS).

11
BARS
Oustanding
5
If customer has defective
merchandise, will arrange for repairs
4
Shares complete information on
return policies
3
Will remember to say shop again
with us
2
Delay customer without explanation
1
Be rude and disrepectful
Unsatisfactory
12
Compensation

• Fit company strategy
• Pay-for-performance systems
• To maintain employee morale.

13
Compensation Equity

• Job Evaluation Worth of jobs
• Internal equity
• Wage and Salary Structure
• Point system

14
Pay-Trend Line
Job Evaluation Points
100
Pay-trend line
50
0
5.00
7.50
10.00
12.50
15.00
17.50
Survey Pay Rates
15
External Pay Equity

• Competitive market pay rates
• Pay surveys
• Consulting firms
• U.S. Bureau of Labor Statistics
• Trade associations.

16
Benefits

• 1/3 to 2/3 of labor costs
• Sensitive to changes in employee life styles
• Cafeteria-style benefit packages.

17
Termination

• Poor performers can be dismissed
• Use exit interviews
• Transition for departing employees.