leading change

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leading change
through collaboration
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• Founder, Accelinnova
• President, Evolutionary Systems
• Director, Institute of Collaborative Leadership

Pollyanna PIXTON
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collaboration
how to lead
collaboration
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leadership challenges
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Never or Rarely Used 64
Always or Often Used 20
Sometimes 16
Rarely 19
Often 13
Never 45
Always 7
Standish Group Study, reported by CEO Jim
Johnson, XP2002
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deliver the right product

• Build Trust?

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meet market windows
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meet customers changing needs

• Protect Team Boundaries

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• The way you will thrive in this environment is by
  innovating innovating in technologies,
  innovating strategies, innovating business
  models.
• - IBM CEO Samuel J. Palmisano
  

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Leaders must
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deliver business value
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increase
productivity

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develop effective solutions
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innovate!

• Leadership Influence

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• Its no longer enough to respond to change today
  organizations must lead change or be left
  behind.
• - Pollyanna Pixton
• 
  

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How ?
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Leadership Challenges
the answers are in your organization

• Get More Done by Doing Less
• Lead Change
• Deliver the Right Product
• Meet Customers Changing Needs
• Meet Market Windows

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Project Management
None of us are as smart as all of us. - Japanese
Proverb

• How Do We Deliver?

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collaborate
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Project Management

• Quality Management

create an open environment
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fosters creativity and innovation team
commitment and ownership encourages ideas
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bring the right people together from the
entire enterprise

customers marketing sales finance techn
ology manufacturing stakeholders
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Trustworthiness
foster creativity and innovation
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step aside, let them work

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open environment right
people foster innovation step
aside
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how do you step
aside ?

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Project Management
collaboration process

• Dependency Management

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agree to goals and objectives

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brainstorm
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• group

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prioritize
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• individuals
• volunteer
• for what

and by when
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leading change
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• Old School
• manages change
• knows the answers
• bureaucratic
• leader decides
• authoritarian

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• new school
• embraces change
• fosters new ideas
• collaborates
• gives ownership
• influential

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leading collaboration
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Collaborative Leadership
the Right People
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Passion
Best
Organizational Fit
values
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• Hire and promote
• first on the basis of integrity
• second, motivation
• third, capacity
• fourth, understanding
• fifth, knowledge
• last and least, experience.
• - Dee Hock, CEO Emeritus VISA International

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• authenticity
• attitude
• intelligence
• talent

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Get the right people on the bus in the right
seats. - Jim Collins
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Get the wrong people off the bus.
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Project Management
trust First !

• Risk Management

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Leadership Role

• Suspicion is a permanent condition.
• - Marcus Buckingham

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let them tell you
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step back let them work
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when
should you step up?
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step up .

collaboratively
step back and
keep focus

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your tipping point?

• test for Success
• ask Questions

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leadership Role

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influence not authority

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keep the purpose alive
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• fix
• processes
• not people

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no such thing as
Constructive Criticism
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feedback that honors the
relationship
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expect Success Accept mistakes

• Protect Team Boundaries

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fail early fail fast
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Team Confidence
take the fun out of being dysfunctional
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operate with total transparency
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Project Management
over communicate!

• Focus, Communication, and Expectation Management

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keep focus through questions
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decisions made by teams
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• Organizations change in the direction in which
  they inquire.
• Listen.

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• avoid
• blame

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fall forward
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Leadership Role

• autocracy dampens peoples creativity and
  motivation
• - Ricardo Semler,
• The Seven-Day Weekend

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Definitions
remove obstacles
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• free team to question, analyze and
  investigate

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the opposite of control is

• discovery

discovery
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authentic motivation
- Alfie KohnPunished By Rewards
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collaboration
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choice
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• let people choose how
• let teams decide
• let team evaluate
• themselves

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content
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create meaningful work
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• a place where
• people want to be

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• people
• have
• what they need to succeed

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• People dont resist change
• they resist being changed.
• - Peter Scholtes
• 
  

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Summary

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to lead change to unleash
innovation Collaborate!
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open environment right people
foster innovation step aside
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Summary

• agree to the goal
• brainstorm
• group
• prioritize
• people volunteer
• and by when

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• right People
• trust first!
• let people tell
• you
• stand back

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• Stand Back and Deliver co-author, published by
  Addison Wesley, due out in early 2009
• The Seven-Day WeekendRicardo Semler
• Orbiting the Giant HairballGordon MacKenzie
• Punished By RewardsAlfie Kohn

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• accelinnova.com
• evolutionarysystems.net
• collaborativeleadership.com
• 1 . 801 . 209 . 0195
• p2_at_ppixton.com

Pollyanna PIXTON