WMO Quality Management Framework

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WMO Quality Management Framework
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WMO Policy on QMFRes. 27 (Cg-XIV)

• WMO should work toward a Quality Management
  Framework (QMF) for NMSs, that would include
• WMO technical standards
• Quality Management Systems (QMSs) including
  quality control
• Certification procedure(s)
• Aim provide early continuing advice to Members
  on developing their QMS
• First priority consolidate available technical
  standards (remove inconsistencies, errors,
  develop additional procedures, etc)

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Some CIMO activities related to the WMO QMF

• Review of CIMO guide Part III, Chapter 3 on
  Quality Management
• Review of CIMO Guide in combination with the
  Manual and Guide on the Global Observing Systems
• Remove duplications and inconsistencies

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Inter-Commission Task Team on Quality Management
Framework

• Established at EC-LVI to provide guidance on how
  to develop the WMO QMF
• ICTT-QMF met in Geneva (25-27 April 2006)
• Representatives of all WMO Technical Commissions
• Provided a number of recommendations, which were
  then adopted by EC-LVII
• Next meeting will take place in January 2007 to
  finalize draft resolutions for Congress XV

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Executive Council Decisions

• QM for WMO as a whole
• QM for NMHSs
• Certification scheme
• Relations to ISO
• Standardization of QM terminology
• Review of documentation
• Publication policy
• Capacity building activities

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View of EC-LVIII

• WMO QMF comprises two different aspects
• The implementation of quality management systems
  by its Members
• An overall strategy for WMO, which would cover
  all WMO technical programme activities that
  relate to the delivery of products, data and
  services

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QMF for NMHSs

• Background
• Implementation of a QMS is customer and country
  driven
• Full support of the executive leadership is
  needed
• Unique NMHS activities require individual QMS
  design (not one size fits all)
• Some NMHS customers are requiring QMS

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EC-LVIII Decision on QMF for NMHSs

• Develop draft resolution, which should
• Encourage NMHSs to implement QMS for part or all
  of their activities, following internationally
  recognized standards (as appropriate)
• NMHS should strive to implement QMS for most
  activities, but may choose to certify only some
  of them
• Possibility to consider statement of conformity
• WMO-own certification scheme would not be
  cost-effective ? certification by national
  agencies

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Overall QMF strategy for WMO

• Background
• WMO has had a commitment to quality for years
• Quality approaches vary across WMO (TCs,)
• EC-LVIII decided to
• Develop a high-level framework covering all WMO
  programme activities relating to the delivery of
  products, data and services
• Publish explicit WMO quality policy
• Specify roles and responsibilities (TCs, RAs,
  issuance of documents, )
• Include QM at highest level of Technical
  Regulations
• Task ICTT-QMF to develop Resolution to Cg-XV

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Frequent Misunderstandings

• Quality Control ? Quality Management
• (Data) Quality Assurance ? Quality Management
• Data Management ? Quality Management
• Quality Management System ? WMO Quality
  Management Framework

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Standardization of Terminology

• Background
• Need for harmonization in the use of
  quality-related terms
• Quality assurance
• Quality control
• Quality management
• EC-LVIII, followed ICTT-QMF recommendation
• TC should follow definitions given in ISO
  90002005 in their publications

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Review of Documentation

• Background
• Need for harmonization of documentation
• Upgrade status of some docs to guides/manuals
• Include content of technical docs in
  manuals/guides
• Develop necessary QA/QC procedures
• EC-LVIII decision
• TCs should review their technical guidance
  documentation so that Members have easy access to
  relevant up-to-date information
• Harmonization of high-level QM initiatives should
  be carried out as a high-priority task of ICTT-QMF

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Collaboration with ISO

• Background
• EC-LVII requested to establish closer cooperation
  with ISO to develop international standards based
  on WMO standards, etc.
• Consultation with ISO took place
• Decision of EC-LVIII
• Develop working agreement in which WMO would be
  recognized by ISO as International standardizing
  body
• Allows option to develop joint ISO-WMO technical
  standards

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Collaboration with ISO

• Working agreement with ISO for development of
  joint ISO/WMO technical standards
• WMO would retain primary control of standards
• WMO could retain WMO specific standards
• Would clarify authority of WMO documents
• Would enhance international recognition and
  dissemination of WMO standards
• May help NMHSs in obtaining funding support
• Standards need to be updated every 5 years
• Need to address comments from others

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Collaboration with ISO

• Requirements for becoming an International
  Standardizing body
• WMO standards based on international consensus
  system similar to ISO
• WMO committees should not duplicate existing ISO
  committees in relevant fields
• Approval from appropriate ISO's governance bodies
  required

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Collaboration with ISO

• Present status of negotiations
• ISO Technical Management Board consulted and
  favorable to recognize WMO as Internat.
  Standardization Body
• Next step
• ISO Council would have to be consulted
• ISO question to WMO
• Confirm willingness to follow this option
• View of the Commission would be highly welcomed

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Issues to be discussed

• Provide guidance on the development of the
  working agreement with ISO
• Identify need for development of additional
  QA/QC, and related, procedures within CIMO guide

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Thank You !