Superior Performance Awards

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Public Relations/Public Education Council
presents
PR/PE Cookbook

• Superior Performance Awards
• How to create a front-line, employee-driven peer
  awards and recognition program

Recipe Courtesy of Bryan Stewart Director of
Communications OneLegacy
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The Opportunity

• They dont appreciate what I do.
• They never say thanks.
• They dont recognize us.

Q Exactly who is They?
A WE are!
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Superior Performance Awards

• Front-line, employee-driven peer awards and
  recognition program
• Multi-tier awards daily, quarterly and annual
• Morale booster, team builder
• Recognizes superior service to key constituents

Ref SPA01
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Key Constituents

• Our Fellow Employees
• Our Regional Office, Department or Team
• Our Company
• Donor Families
• Hospitals
• Community

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Ingredients People

• Nominating Committee chairperson
• Receive and administer SNAPS
• Nominating Committee
• Representative of all offices, departments and
  disciplines
• Select quarterly and annual winners
• Design awards
• Produce quarterly and annual awards presentation
• All employees
• To fully participate

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Ingredients Materials

• SNAP form
• Email box to receive SNAPS
• Customized APPLAUSE certificates
• Gift certificates for APPLAUSE winners
• SPANNY Award trophies

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Three Award Levels
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SNAPS

• Submitted by any employee to recognize
  demonstrations of superior service
• Can recognize an individual, team or department
  for just about anything
• Submitted SNAPS distributed to committee members
  for recognition at office, department and/or team
  level
• Human Resources CCd on SNAP distribution

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SNAP Template
Ref SPA02
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Submitted SNAP
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APPLAUSE

• Above and beyond deeds selected from among all
  submitted SNAPS by SPAN (Superior Performance
  Awards Nominating) Committee
• 8 to 10 presented at April, July and October
  staff meetings. Each introduced by SNAP
  submitters.
• Personalized, framed certificate with 25 gift
  certificate
• Winners qualify for SPANNY Awards consideration

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APPLAUSE Selection Tips

• SNAPS distributed to teams of two or three
• Teams separate SNAPS into three stacks
• 1 Clearly worthy of APPLAUSE recognition
• 2 May be worthy reconsider if quota not
  filled by 1s
• 3 Nice, but not worthy of elevation
• Typically awarded for a singular act one per
  quarter awarded for overall consistency
• If questionable, defer to committee member of
  same discipline as honoree
• Committee members can appeal non-elevated SNAPS

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APPLAUSE List
Ref SPA03
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APPLAUSE Certificate
Ref SPA04
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SPANNY Awards

• Presented annually at January staff meeting
• Winners are chosen among quarterly APPLAUSE
  winners
• One winner per each of the six constituent
  categories, plus a special Mission award
• SPANNY Name plays on SPAN Committee acronym
  and OneLegacys bridges icon

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SPANNY Award Trophy

• Six clear pillars one for each constituency
• Capped by 3D abstract of OneLegacy logo

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SPANNY Awards

• Plate reads

Superior Performance Award for Extraordinary
Service to (Category) (Year) NAME
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SPANNY Awards
2006 SPANNY Awardfor Service to Our
Company OneLegacy Information Systems Department
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Annual Budget