Dallas Salesforce User Group

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Dallas SalesforceUser Group

• Co-Leaders
• Scott Kincaid, Usability Sciences Corporation
• Laura Hendrix, Freeman

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Safe Harbor Statement
Safe harbor statement under the Private
Securities Litigation Reform Act of 1995 This
presentation may contain forward-looking
statements including but not limited to
statements concerning the potential market for
our existing service offerings and future
offerings. All of our forward looking statements
involve risks, uncertainties and assumptions. If
any such risks or uncertainties materialize or if
any of the assumptions proves incorrect, our
results could differ materially from the results
expressed or implied by the forward-looking
statements we make. The risks and uncertainties
referred to above include - but are not limited
to - risks associated with possible fluctuations
in our operating results and cash flows, rate of
growth and anticipated revenue run rate, errors,
interruptions or delays in our service or our Web
hosting, our new business model, our history of
operating losses, the possibility that we will
not remain profitable, breach of our security
measures, the emerging market in which we
operate, our relatively limited operating
history, our ability to hire, retain and motivate
our employees and manage our growth, competition,
our ability to continue to release and gain
customer acceptance of new and improved versions
of our service, customer and partner acceptance
of the AppExchange, successful customer
deployment and utilization of our services,
unanticipated changes in our effective tax rate,
fluctuations in the number of shares outstanding,
the price of such shares, foreign currency
exchange rates and interest rates. Further
information on these and other factors that could
affect our financial results is included in the
reports on Forms 10-K, 10-Q and 8-K and in other
filings we make with the Securities and Exchange
Commission from time to time. These documents are
available on the SEC Filings section of the
Investor Information section of our website at
www.salesforce.com/investor. Salesforce.com, inc.
assumes no obligation and does not intend to
update these forward-looking statements, except
as required by law.

• xrl.us/SafeHarbor

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Meeting Agenda

• Why join the User Group?
• About the Group
• Reminders
• Sponsor Discussion
• Case Study
• QA, Tips Tricks, etc.

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Whats in it for you?

• Networking
• New ideas
• Tips tricks
• Explore partner tools and services
• Access to inside assistance
• Jeanine Thorpe  Sr. Manager, Customer Marketing
  Programs
• salesforce.com  415.901.7059  jthorpe_at_salesforc
  e.com

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About the Group

• Register
• http//usergroups.salesforce.com/dallas/
• Logistics
• Meetings are scheduled every other month
• Lunch provided from a Sponsor
• Consultants within the group are encouraged
• Attendance is typically 30-40 folks (and
  growing!)
• And most important
• Your leaders are volunteers.
• This is all about customers helping customers

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A couple of sites to bookmark

• Dallas User Group
• http//usergroups.salesforce.com/dallas
• Partner Solutions
• www.appexchange.com
• Online Networking and Idea Sharing
• http//success.salesforce.com
• Submit Vote on New Feature Requests
• http//ideas.salesforce.com
• ConnectOn Demand
• http//connectondemand.leveragesoftware.com/
• Free Developer Account
• http//www.salesforce.com/developer
• Posting a Job / Looking for a Job
• http//community.salesforce.com/sforce/board?board
  .idjobs

(dont forget to renew your account sometimes!)
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Couple reminders

• Administrator and Developer Certification
  Programs are now being offered
• Next Meeting is likely mid-May-ish??
• Be a usability tester for Salesforce!
• Sessions are typically 60 minutes
• Conducted via web conferencing software
• Gift card for your time and input.
• Link is listed on the Dallas User Group blog
  http//usergroups.salesforce.com/dallas
• If you have any questions tester_at_salesforce.com.

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Cool presentations I saw at Dreamforce

• Who was able to go to Dreamforce?
• They are all recorded and in .ppt
• http//www.salesforce.com/community/crm-best-pract
  ices/resource-training.jsp
• The Possibilities of Formulas
• Mary Scotton, salesforce.com
• http//www.salesforce.com/community/crm-best-pract
  ices/administrators/customization/advanced-customi
  zation/2008-admin-possibility-formula.jsp
• Wrangle Data Pump up the configuration
• David Schach, X-Squared On Demand
• Ezra Kenigsberg, salesforce.com
• http//www.salesforce.com/community/crm-best-pract
  ices/administrators/data-management/data-quality/2
  008-admin-wrangle-data-pump-configuration.jsp

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General QA / Tip Sharing
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Tips Tricks (I know, I know, I've mentioned
these before)

• Shift key to open in a new window
• Excel Connector
• http//sforce.sourceforge.net/excel/index.htm
• (very cool, but very dangerous!)
• A shortcut for the Quick Launch bar
• Login url https//www.salesforce.com/login.jsp?u
  nUSERNAME40DOMAIN.compwPASSWORD (Note the
  pwpassword is optional)
• Formula Fields
• http//www.crmsuccess.com/browse/feature_detail.js
  p?id00630000001wV4yAAEflid02n3000000004bYAAQsl
  idtlid02o300000000DcgAAE
• www.appexchange.com

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Questions from the Group?

• Btw Post your question for future groups
• http//usergroups.salesforce.com/dallas/2008/09/wh
  at-questions.html