Rizwan B' Ahmed

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Opera Mini

• Rizwan B. Ahmed
• Tor Anders Dybing
• Tor Grønsund
• Irit Kristoffersen

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Outline

• Introduction
• Methods
• Analysis
• Recommendations
• Conclusion Further work
• Questions Answers

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Introduction
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Problem description

• Focusing on the role Opera Mini may have shaping
  the Internet experience in developing countries
• Evaluating the current solution using different
  evaluation techniques
• Presenting proposals for improvements of the
  current solution (partly based on the evaluation)

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Opera Mini

• A free net browser for mobile devices
• You can use internet on low cost
• Surf, read email and etc.
• Opera Mini fit the website to the screen of your
  device
• Opera Mini use remote server
• to pre-process Web pages before sending

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Demo
Live demo of Opera Mini
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Pakistan

• 6th largest population in the world (165 million)
• 50 million use mobile phone
• 10.5 million use Internet
• Use of mobile has increased 16566 up from 2000
  to 2006
• Approximately 100 mill mobile users in 2012

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Society and culture in Pakistan

• Noise and sound disturbance
• Social effects and technological changes
• Misuse of mobile communication
• Limited coverage
• Congested networks
• Price
• Familiarity and technical background

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Methodology
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User understanding

• Available technology and infrastructure
• Usability testing, interviews, focus groups and
  surveys
• Contextual environment
• Different cultures

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Personas

• Alan Cooper introduced a new design tool in 1999.
  The method uses fictional persons which are
  described extensively.
• The Personas are a relatively new but powerful
  tool in the design world.
• It is especially used in the interface and web
  design for the recent years.

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Scenarios

• Describes human activities or tasks in a story
  that allows exploration and discussion of
  contexts, needs and requirements
• Telling stories are a natural way for people to
  explain what they are doing or how to achieve
  something

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Heuristic Evaluation

• A usability evaluation method for interfaces
• A small set of evaluators
• Judge its compliance with recognized usability
  principles (the heuristics)

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Usability testing

• Means for measuring the use of human-made objects
• Web-page, computer interface, device
• Observe people using objects in a realistic
  situation
• Make improvements based on feedback

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Analysis
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Abid Chaudry

• Kiosk owner, suburb of Islamabad
• 25-years-old
• Married, 2 children
• Elementary school
• Comfortable using a mobile, and he is familiar
  with use
• of Mobile Internet
• Uses Mobile Internet occasionally for private
  purposes
• Has no PC
• "Have you heard the latest song form Bollywood?
• Abid spends most of his time at work ordering
  new products from suppliers, filling up products
  on the shelves, and serving customers. Abid is a
  big fan of Bollywood films and music. When there
  is little to do at work, he likes to surf on the
  mobile Internet, loading down music, sending
  music files and MMS to his friends and family.
• Key Attributes
• Hard working guy
• Interested in films and music from Bollywood
• Service minded
• Social, likes to meet and work people

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Scenario
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Heuristic evaluation

• Four evaluators
• Jakob Nilsens 10 recommended heuristics
• Pages visited
• www.vg.no
• www.gmail.com
• Rating 1 - 4

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Example usability problem

• In large websites there is no possibility of
  choosing for example page 4 of 16. You have to
  click next next next from page 1
• Rating 2 - 3
• Example

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Usability test in Pakistan

• Evaluator was 24 year old pakistani male
• Advanced computer knowledge
• www.gmail.com
• Error messages, menu, symbolic manipulation

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Example of improvements

• Copy/paste function
• Help menu
• Shortcut menu

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Conclusion discussion
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Conclusion

• Challenges and opportunities
• Infrastructure, growth in users, cultural issues
• User experience

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Further work

• Address the market of younger people
• Eager to try new technology
• Communcation between opposite gender
• Social networks and web communities

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Q A