3Coms Networked Telephony Value Proposition

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3Coms Networked Telephony Value Proposition
Nicki Volkman October, 2002
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3Coms Value Proposition

• 3Com is the Market Share leader in Shipped
  Systems 1999, 2000, 2001 and again leading into
  2002 in the 0 - 150 market space
• Over 10,000 NBX pure IP solutions are now in
  service in 60 countries
• Industry-leading simplicity and reliability
• Time in market equates to experience in the
  industry
• NBX 100, the worlds 1st LAN telephony system
  first shipped October 1998
• 3Coms NBX is a fourth generation solution
• 3Com NBX has won over 30 industry awards to date

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3Coms Value Proposition

• Ease and Speed of installation
• allows more churns per month impacting total
  aggregate FY installations and revenues
• Shorter Sales cycle
• less visits and presentations required to close a
  deal - lowering overall costs of sales
• Support Resources Required
• less installation resources required to implement
  the 3Com solution reducing overall support
  expense
• Integrated applications (not peripheral add-ons)
• allows more focus on selling high-margin services
  contracts (the applications themselves are merely
  activated)

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3Coms Value Proposition

• 3Com fully supports multi-vendor hardware
  environments - allowing Damovo to focus their
  resources on transport services and support - a
  great GTM story for your customers
• increases opportunity possibilities
• provides expertise credibility
• Up-sell/cross-sell opportunities

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3Coms Value Proposition

• 3Coms total value chain (infrastructure and
  telephony) have been optimized for packetized
  voice delivery.
• auto-detection, auto-prioritization
• minimizes technician SWT and allows them to focus
  their installation efforts on other issues
• ensures customer satisfaction for end-to-end
  voice quality
• ensures that our infrastructure offers provide
  quality voice even in multi-vendor network
  environments

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3Coms Value Proposition

• 3Com LAN solutions ensure end-to-end QoS in
  multi-vendor Router networks
• decreases support costs for voice quality related
  service calls
• Network management, diagnostics, network mapping
  of all vendor endpoints (including 3Com telephony
  solutions) and Asset Management is provided as a
  part of the 3Com telephony solution
• another value add, no cost 3Com application that
  requires Damovo transport to function

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Solution Provider Architecture
3Com Platforms
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NBX Solution Providers(Partial List)

• Speech Recognition
• BrightArrow -ExecutiveAssistant (AA, Auto Dialer)
• iVoice - AA, Appointment Reminder
• VOIP Gateway
• Crystal Voice - Same name (QoS over public
  unmanaged Internet using a standard dial up)
• Call Center / CRM
• TriVium - SimpleRM (CRM)
• Braxtel - Fluency (Full Multimedia)
• EasyRun - Epiccenter (CRM)

• 3rd Party Phones
• Polycom - Speakerphones
• Citel Nortel Phones
• Recording
• Eyretel - Call recording
• TelRex - Call recording
• CDR
• TriVium - Call Analyst
• MIND - M.E.IP.S.
• CTI
• Tygart - Prism/Look Pro
• PC Computer Software - NBX Forward
• Signal Conversion
• FastComm (International R2 signal conversion)

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NBX Unified Communications

• We are inundated with information

Unify message view

• NBX UC will act as a funnel with builtin
  filters.

Sort messages
Prioritize
Alert one or many clients

• Allowing all clients to interact with the same
  mailbox !

• We have multiple fixed and mobile clients

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Make More Money with 3Com!
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