Quit Sending Your Employees to Sexual Harassment Training.

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Employers Stop the Madness!
AON Conference for Risk Retention Pools La
Jolla, California
August 2009

• Quit Sending Your Employees to Sexual Harassment
  Training.

Gerry Preciado, JD Director , Employment Practice
Consulting Bickmore Risk Services
Consulting gpreciado_at_brsrisk.com Toll Free (800)
541-4591 Cell [phone]
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Why do we Attend Sexual Harassment and
Discrimination Prevention Training?

• Prevent wrongful conduct from occurring.
• Educate and update employees at all levels on
  changes in the law and regulations on the
  subject.
• Educate employees on employers expectations
  with regard to appropriate workplace behavior.
• Employers attempt to avoid liability by engaging
  in conduct that the courts have determined will
  allow employers to have an affirmative defense.

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Typical Scenario

• Someone crosses a line and the employer reacts.

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Case Study
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Is our current model working?

• You be the judge.

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Equal Employment Opportunity Commission
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EEOC Discrimination Charges
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EEOC Discrimination Charges
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EEOC Discrimination Charges
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EEOC Discrimination Charges
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EEOC Discrimination Charges
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EEOC Discrimination Charges
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EEOC Discrimination Charges
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EEOC Discrimination Charges
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EEOC Discrimination Charges
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So . . . is our current model working?
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Einsteins definition of INSANITY

• Doing the same thing
• over and over again and
• expecting different results.

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So why do we keep doing it?

• We believe there are no real alternatives. Its
  time to change that belief.

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Snapshot of the U.S. Labor Force
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The U.S. Labor Force Challenge

• Problem solving skills
• Conflict Resolution skills
• Unresolved problems
• and conflict (a.k.a. claims
• or incubating claims)
• Diversity in the workplace

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Conflict Will Happen

• Accept it. How we problem solve that conflict is
  what separates the great organizations from the
  not-so-great.

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Wedge of Misunderstanding

• Sometimes it all starts with a little
  misunderstanding.

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Solution Wedge Extraction!

• Focus on the real problem and empower the
  workforce to problem solve and resolve conflict
  to extract the wedges that create discord,
  division, and dysfunction in your respective
  organizations.

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Wedge Extraction 101

• Think P.E. It starts with the paradigm and ends
  with empathy.

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Paradigm Recognition

• A paradigm is essentially our lens to the world.
• We all view the world through a set of
  assumptions, beliefs, and values that basically
  serve as a filter or lens for our life
  experience.
• How we respond or react to an event depends in
  large part on our lens to the worldour paradigm.

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Empathy

• Stop Drop Listen and Validate
• Stop what you are doing make time.
• Drop the paradigm - dont plug others into your
  value system.
• Engage in pure unadulterated and unfiltered
  listening.
• Sincerely recognize and validate the feelings
  being expressed.

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Wedge Extraction Challenges

• The law is not a great friend of wedge
  extraction.
• Wedge extraction requires that we be forward
  looking, and the law requires that we keep
  looking back.
• Wedge extraction requires that we talk to one
  another, and the law discourages such interaction
  when offensive conduct has occurred.
• Leaders must be at the forefront of this paradigm
  shift.
• You cannot force another person to bring down
  their paradigm.

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Effective and Empowering Training Agenda for ALL
Employees

• Wedge Extraction 101
• Problem solving
• Conflict resolution
• Creating a Paradigm Respecting Environment
• Communication
• Cultural Maxims
• The Legal Stuff
• Sexual Harassment
• Discrimination
• Retaliation

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Measurable Results

• Employees all have an accessible wedge extracting
  tool on their tool belt.
• Employees all feel respected, empowered, and
  valued (and this leads to positive defining
  moments).
• Managers and supervisors make better use of their
  time.
• Workplace wedge created inefficiencies are
  eliminated.

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Employers Stop the Madness!
AON Conference for Risk Retention Pools La
Jolla, California
August 2009

• Quit Sending Your Employees to Sexual Harassment
  Training.

Gerry Preciado, JD Director , Employment Practice
Consulting Bickmore Risk Services
Consulting gpreciado_at_brsrisk.com Toll Free (800)
541-4591 Cell [phone]