NOAA Enterprise Content Management

1
NOAA Enterprise Content Management

• Managing Web Content with the Stellent CMS

presented by Allison Soussi-Tanani For the 2004
NOAA WebShop Radisson Plaza-Warwick Hotel,
Philadelphia, PA July 27, 2004
2
Initial Project Goals

• Provide a mechanism for efficient and effective
  communications for internal and external
  customers
• Provide an environment of distributed
  contribution and collection of documents, data,
  images and other media
• Provide a mechanism for tracking document
  contribution with version control

3
The Evaluation Process

• Evaluation Criteria
• Purchase a base system for less than 100k
• Provide collaborative capabilities
• Provide scalability to NOAA enterprise
• Provide document handling and conversion
• Products Evaluated
• Zaplet AppMail
• Stellent Content Management Server and
  Collaboration Server
• Reddot Content Management Server
• PaperThin Common Spot
• Merant Collage/PVCS
• Vignette StoryServer
• Percussion Rhythmyx

4
The Final Selection

• Easy-to-use solution for content contributors and
  consumers
• Browser-based contribution of native files
• Intuitive windows folder interface with WebDAV
• Personalized access
• Content subscriptions and notifications Source
  content management for all content
• Rich library services (check-in, check-out,
  version control)
• Comprehensive and flexible security
• Robust source content workflow
• Source content full-text and metadata indexing
• Tight integration with Stellent Site Studio
  Content Publisher for Web Content Management and
  publishing 
• Flexible architecture for base-of-integration
• 100 Java-based product
• J2EE support (EJB, JSP tag libraries, Java API)
• Web Services Support (SOAP,WSDL)
• Integrations with centralized security models
  (LDAP, Active Directory, etc.)
• Packaged Stellent Portal Integrations (IBM, BEA,
  Plumtree)

5
Current Architecture

• Hardware
• Main / Production Server
• 2 Intel 2.4GHz Xenon Processors 533MHz system
  bus 512K L2 Cache
• 4GB PC2100 DDR ECC SDRAM
• 8 146 GB Hard Drives
• Back-up / Development Server
• 2 Intel 2.4GHz Xenon Processors 533MHz system
  bus 512K L2 Cache
• 2GB PC2100 DDR ECC SDRAM
• 8 146 GB Hard Drives

• Software
• Content Management Server
• Content Manager Provides infrastructure for
  file management
• Site Studio Site development tool (designer)
• Dynamic Converter converts 225 native file
  formats into xml based content
• PDF Converter on-the-fly conversion of xml
  content and native files into printable,
  accessible .pdf documents
• Connection Server - aggregation and distribution
  of information to and from multiple destinations
• Database - SQL Server 2000

6
Pilot Implementation

• Single Server Environment
• 50 user license model for contribution
• Unlimited consumption model
• Hardware / Software administered by NOAA Research
• Site development and contribution administered by
  LO / Program

7
NOAA Content Management Group
8
NOAA Projects

• Underway
• Taskflow Action Tracker ability to track,
  archive and report on tasks and documents through
  a workflow process
• Planned
• Image Management Module provides mechanism for
  batch-loading digital images with metadata into
  CMS and automatically updating pages based on the
  metadata currently a manual process NOS,
  NMAO, NOAA Library and others
• NOS / Ocean Exploration provide CM support to a
  future expedition will utilize image management
  module
• Proposed
• NOAA-Wide Collaborative Project Create a NOAA
  Intranet with input and update responsibility by
  NFA and NOAA Lines Would provide a business
  infrastructure to contribute to future NOAA
  projects

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Current Development Projects

• http//intranet.oar.noaa.gov NOAA ResearchNet
  intranet, serves NOAA Research employees,
  contractors and internal partners
• http//www.oar.hq.noaa.gov The organizational,
  headquarters managed Internet site open the
  public, serving internal and external customers
• http//cms.noaa.gov The site supporting the
  NOAA CMS group will have contribution model to
  support NOAA collaborative efforts
• http//www.webshop.noaa.gov supports NOAA
  WebShop plans for contribution model to support
  NOAA input to the site, the program structure and
  paper submission and evaluation.

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Policy Standards E-Government Act of 2002

• TITLE IIFederal Management and Promotion of
  Electronic Government Services
• Sec. 207. Accessibility, usability, and
  preservation of government information.
• The Interagency Committee on Government
  Information (ICGI) http//www.cio.gov/documents/IC
  GI.html
• Web Content Standards Working Group
  Recommendations on Web Content Policies (Draft
  open for comment until 4/30)
• Authenticity, Branding, and Timeliness of Federal
  Government Public Web Sites
• Federal Web Sites Must Promote Citizen Centric
  Information and Services
• Federal Web Sites Must be Designated and Written
  to Ensure Ease
• To Promote Seamless Government, Federal Agencies
  Must Seize Opportunities to Simplify and Unify
  Information Across the Government
• Agencies Must Continue to Comply with Existing
  Federal Laws, Regulations and Policies

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CM Demonstration NOAA ResearchNet Intranet
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Spreading the Word

• LO / Program Training, Briefings Demonstrations
• Working with NOS Communications Education
  Office collaborative pilot with Ocean Exploration
• Briefing to NMFS national Webmaster Group
• Held March 5-day training session open to all LOs
  and programs
• 2004 NOAA WebShop
• Content Management Session
• a general session is planned to engage both
  technical and content providers
• will address how NOAA can organize and manage
  content better throughout the organization
• Web Consolidation Session
• Addressed as part of NOAA Web Architecture
  evaluation
• Architecture group will address the foundation of
  Web content management during this session
• Web Policy Standards
• List of Proposed Outcomes and Actions for Each
  Session