Offtheshelf devices for enterprise mobility

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Using off-the-shelf mobile devices for Enterprise
workforce deployments PROs CONs Presente
d By Michael Flynn MFlynn_at_FingertipWare.com
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Mobilizing the EnterpriseTwo Possibilities
Today's office is not defined by walls or doors
or even desks, but by access
Off-Line Mobility
Client Application Always Available Data
Synchronization Offline store
retrieve Occasional Connectivity Required
Mobilize the Enterprise
Mobilize the Enterprise
Internet
On-Line Mobility
Browser Application Connectivity Required
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Mobile WEB ExperienceBrowser, Display, Navigation
Large high-resolution display, Stylus touch
screen, HTML rich-graphic Browser
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Handheld Mobility ChoicesMaking the right choice
Rugged devices for the remote service workforce
Office devices for the remote office workforce
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GencorMade the right choice

• Off-Line field service automation solution
• 100 Mobile it works in steel barns! (7/24)
• 500-700 Customer records (stored on each device)
• gt 50,000 Cattle records (stored on each device)
• 400-500 Service orders dispatched/created each
  week (per device)

• 55 service technicians and sales reps
• Eliminated over 17,000 man- hours of unproductive
  duplicate data entry per year
• Processes over 11,000 Orders Month
• 80,000 Web Service transactions / mth

• Mobilized Oracle RS/6000 systems
• Call center - 6 Dispatch consoles
• Paperless 100 integrated automation
• Over 150 business rules on the device

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Your CompanyMaking the right choice
Wireless application via browser or rich client
with no local storage capabilities CONS Usage
risk - Device must have connectivity to use
application Usage cost - Cellular data plan for
each user now mandatory PROS Zero loss data is
never lost (broken/stolen device) Accurate -
Data is 100 current and corrections never
exist Real-Time transactions are processed as
they happen Locally installed application (rich
client) on device with locally stored
database CONS Data risk broken/stolen before
sync took place Inaccurate may require
corrections at time of processing Not real-time
processed hours/days after transaction PROS No
cost - Connectivity not a requirement to run
application 100 Mobile - Works everywhere and
anywhere How critical is real-time access to
your workforce?
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Your CompanyMaking the right choice
Off-the-shelf devices for workforce
automation CONS Breakage Risk - Non-rugged
design / features Same risk applies to devices
accessories Commercial grade OS limited
configurability Ultimately used for business and
personal PROS Low cost - Generally ¼ the cost of
rugged devices when purchased with a cell
plan Low profile Generally 1/3 the size of a
rugged device thats changing with some new
models Available Purchase, repair and
replacement through authorized dealers everywhere
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Thank you! Michael Flynn MFlynn_at_TeamSFA.com
www.TeamSFA.com www.FingertipWare.com